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    Aloft by Marriott Chesapeake

    3.2 (158 reviews)
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    The hallway to hell

    Michelle at this location gets a five for getting us through this..I really did a poor job of reservations as our trip changed, but, she stepped up, corrected my error (along with my daughter). She was definitely the star of the show.Now on to the facility and rest of staff. This is the ugliest place I have ever stayed. The hallways make you feel like you are being dragged into a dungeon. Add the unmatched very ugly drapery over the lighting above and it feels like you are entering an unsafe safe. Now to the room...the lighting switches are a nightmare for those not in know..it's bright light or no light until you figure out the secret..Again an unsafe feeling..but, when the lights come on you almost wish they didn't..turquoise and navy blue graphic flooring..brown and gray walls and blinds with black, beige and orange stripes..Wth? Looks like a crayon box threw up in there. Location not bad, bedding and pillows were excellent, but, as a visual person it's an uncomfortable environment. Add that to the stares of icy staff ( other than Michelle) and future visits are a no for me. Many choices are neighboring..make a wise choice

    Have a friend staying here came to visit
    Alesha P.

    The location is really close to the mall and a variety of restaurants The rooms are clean. They have a full Bar. A pool and fitness center inside entertainment that includes TV ,fireplace pool table and etc. Snack bar and full breakfast, lunch and dinner are available They also have late check out

    Bathroom area
    Troy B.

    This was my first time staying in Aloft. The building itself looked very nice and modern and so did the lobby. The two ladies at the front desk were very friendly and helpful when we checked in. I couldnt tell from the decor it was going for a modern look or a retro look. For example, there were lots of clean lines with metallic colors, but then the glass at the bar and the coffee machine had pink neon light colors. The room was clean and nice but a little on the small side, which was ok for us this trip. The glass shower was really nice with lots of pressure and we were on the 5th floor. My only two negative comments are the AC in the room didnt work well. It never really go cool in the room. And the walls are pretty think. ... you could hear people and doors in the hallways pretty easily. But it is a nice place in a central location for what we were doing on this trip.

    Inside the the room King Bed
    Maria C.

    I once stayed here when the hotel first arrived to the area. It's been at least three years since my return and I must say overall the stay was pleasant. My main reason for returning was to experience the DJ featured on Saturday nights at 8pm. Well upon arrival, I checked to make sure the DJ was set as scheduled. I arrived close to 6pm and the front desk clerk advised someone has a meeting scheduled a band will perform during the meeting... Well it's 8pm and the DJ is not set nor is he playing music. Returned to the lobby about 9pm and still no DJ playing. Super disappointed. As a result, I never returned to see if the DJ was all set and playing music. A side from this disappoint, the room stay was great. House keeping was a bit slow when the request was made for extra towels and washcloths. Someone arrived after 30 minutes. Breakfast is offered - cost...the hot meals are a bit different than what I am used too...but I did find a salad that I was happy with. Andrea - the clerk on Saturday around 6pm was pleasant and the another clerk - Sunday at checkout around 11 am was pleasant as well. I just wish the DJ was set because I was ready to mix and mingle and go up to the room afterwards. Nevertheless, the hotel offers free parking and there is also a full bar inside. You'll find an outdoor area where smokers are welcome and an indoor pool. This hotel has a nice vibe and I'd say it's more of an adult friendly environment. I'd think twice about bringing children, but I did witness families in and out of the hotel. Hotel surroundings: other hotel chains, shopping including Wal-Mart and Dollar Stores are less than 10 minutes away. Greenbrier Mall is within walking distance but it is located across the super busy Greenbrier Parkway. Eateries are nearby and there is a movie theater within walking distance as well. Have fun and enjoy life ;)

    Dirty towels left outside room all day and throughout the night, until next day.
    Dinah R.

    Worst hotel stay ever. Booked 2 rooms, paid $1500. This hotel is no way a 3-star one. It's dirty everywhere. Furniture in the lobby are leather-like material, and they are very dirty, clearly rarely cleaned or wiped. We booked rooms with free breakfast and the table where we had to sit to wait and eat was dirty, we had to call someone to wipe it clean, and even then she didn't do a good job. We stayed from Saturday to Wednesday and not one single time the housekeeper stepped foot in our rooms to clean, despite seeing a housekeeper roaming around the hallway with her cart. We were told full cleaning day was Tuesday and was asked if we wanted our room cleaned; we answered "yes" but the housekeeper never showed up, not even to replace towels and rags. We only had clean towels on the first night. The second day, housekeeper removed dirty towels from room, left them outside the door, and never came back to pick them up. When we returned to the room after a full day of activities, we were greeted by dirty towels by our door. We were told someone was coming to pick them up, that someone never showed. This happened again. We had to go to the front desk to get clean towels and toilet paper. Our trash accumulated and we had to take them out ourselves for fear of being charged extra for leaving the room dirty, even if their housekeeping service should be taking care of that. You never know. Room doesn't come with an iron but a steamer that is very inconvenient to use. We are working on getting refunded for our stay as we didn't receive anything for the amount we paid. I understand being short-staffed but to charge guests $1500 and no service except for a mediocre bed to sleep on... imagine having to get your own towels and toilet paper from the front desk. When we checked out, the front desk asked us about our stay. We told her all of this. She said she was sorry, and was visibly embarrassed. She said she would have done anything about it but we have to go through Priceline to make things right as we booked our stay on their site. Went through Priceline and were told to go back and contact the hotel as it is a hotel issue. A total rip-off.

    Robert G.

    nice hotel, comfortable bed, shit plumbing. I couldnt take a piss without having to flush twice. But the rest of the hotel, lobby, bar, etc was nice.

    mattress is unacceptable
    Brandee B.

    honestly i was very disappointed with the quality of the rooms this aloft had. aloft is known to be of upper class and to have standards. ive stayed in aloft hotels in NY and LA and this was by far the worst very disappointing. i dnt recommend ive been in holiday inn hotels that are better than this.

    King sized bed.
    Angela D.

    Overall, I really like this hotel. The modern look, clean lines, and minimalistic rooms are perfect for people who are tired of the other hotel chains. The room was absolutely stunning. We had a king bed with two desks on either side of a wall-mounted TV. It would have been nice to have 2 desk chairs instead of just one, but that's just being picky. The room feels very spacious because there isn't unnecessary furniture like big dressers and tv stands. This may sound silly, but I really like the color scheme; bright and vibrant, but not too over the top. BEST PART OF THE ROOM has got to be the number of outlets! I'm not even kidding you; there's one on each desk (one that has 2 USB ports), one on each night stand, one on each wall on the side of the bed, and then one in the bathroom. These guys really know that people have multiple devices and that in other hotels, the struggle is real. The bathroom is laid out very nicely with a sliding door to give the toilet and shower privacy from the sink. The shower had very good water pressure and hot water so that's always a plus too. The seal on the door for the shower isn't the greatest so it allows a lot of water to spray out so make sure you're careful when getting out. In that same area is the "closet" but it's situated weird: only has room for 4 hangers (see attached picture). Also, there's a weird shelf that doesn't seem practical for anything other that skinny alcohol bottles (see attached picture). There's a pretty chill area near the lobby with a pool table, rocking chairs, and a nice bar as well (called w xyz). Another cool thing is that they also have nightly entertainment starting at 8pm. It's nice to go down and chill, but on the downside, you can also hear it in your room as well; not really that great if you're trying to watch something on the tv or trying to concentrate while doing work. Another plus a of the hotel is that it is dog friendly. I sometimes need to bring my dog with me during work travel, so it's really nice they have that. There is plenty of grass around the property (even though you're surrounded by parking lot) to walk Fido. If you book ahead, be sure to try to get ground level to make it easier on yourself: we booked last-minute and we on the second floor so it was just a short elevator ride away. The on-site gym is always a nice plus even though equipment is minimal; at least it is clean. They have a few yoga mats, treadmills, bicycles, ellipticals, and free weights as well as a machine that allows you to select different configurations. There is also a water cooler there too. The indoor pool area seems nice enough but didn't look like anything to write home about. All in all, I would love to stay here again if I'm in the area. The staff was very nice and accommodating and seemed very professional.

    Sink
    Jessica M.

    My team and I had a two-day business trip in Chesapeake. The pros: 1) Seemingly located in a suburban area of town, Aloft is affordable, clean, and new. My room was furnished with a king size bed, flat screen television, two work desk, one long cushioned bench, sliding bathroom door with full-size mirror, and coffee maker. A complimentary bottle of water, Bliss toiletries, and blow dryer are also provided. 2) The Wi-Fi was incredibly stable and had good reception. I had at least three devices connected during my two-day stay and rarely did any of them disconnect. 3) The bed was perfectly situated directly across from the wall-mounted television, so I had the luxury of working on my laptop in bed while enjoying the 2017 NBA playoff series. 4) Parking is free at a large lot right outside the hotel. 5) The fitness facility is rather small but conveniently located on the first floor where there is also a swimming pool and reading area. Had my stay been extended, I would have made use of all of those facilities. The cons: 1) Aloft does not provide a complimentary hot breakfast. 2) Most restaurants are not within a walking distance but they are also just a short drive away.

    Jasmine P.

    Ceiling repair, dirty mattress As soon as we opened the door, I was hit w/ a smoke covered w/ perfume smell. (Non smoking room) I immediately pulled back the sheets to looks at the mattress to check for bugs or stains + was shocked! The manager came to our room + offer several accommodations, but honestly w/ everything going on now (covid), the room should be checked including mattresses. The general manager was very nice + helped make our stay better but I will not be back in the future‍. Only gave it a 2 star because if manager!

    King size bed
    Jasminn W.

    This was my first stay at this particular Aloft hotel. It is very modern in its decor starting with the outside. Plenty of parking. Entrances at front and side of building. The inside lobby area is beautiful and welcoming with a small convenience items area immediately to your right, the bar to your left along with pool tables, and seating. Ice cold lemon water awaits you as soon as you walk in. The staff: Upon check-in I was greeted by Victoria and Rudy. There were a few other guests waiting to check in also. Victoria was super helpful she had answers to every question guests has. Wifi passwords, closest restaurants, things to do. She was ready and I felt that was great customer service! She even had a printed out sheet with restaurants in a 5 mile radius! The room: I included pictures so you get the visual. I was expecting a somewhat cramped small space since it advertises lofts. What I received in room 321 was quite the opposite. Tons of space in the room area, king size bed fit comfortably, spacious walk in shower. There are no dressers only a small curtain area as soon as you walk in to store clothing. A little more storage space or a few dressers here would be great especially for an extended stay. The shower was equipped with shower gel and body wash. Both were great and I appreciated this as I forgot to pack my own. Cleanliness: It appeared clean, the comforter looks like it was just tossed on, but the comforter is also one of those ones that looks unmade all the time. I did find a receipt under the top fold of the comforter from another guest. Sheets and comforter were clean to the eye. Bathroom was spotless. Entertainment: The rooms include an entertainment box where there's an hdmi port, AV ports for you to plug in your devices. Bring your Chromecast, Your Firestick, Your Roku, etc and catch up on your shows while enjoying your room. I had some issues with my entertainment box working, the engineers tried to fix my first night there but could not. They were to come back the next day but no one showed, after a couple calls and a walk downstairs the gentleman at the desk promised to send someone up while I was out at dinner. Upon my return it worked! Prison Break time :) Other Amenities: There is no ice machine, but bags of ice are free and readily available in the lobby. There is a 24/7 Gym that was equipped very nicely. Indoor pool that is open til 11pm Bar- they have happy hour specials! I thoroughly enjoyed my stay. Can't wait to come again and stay little longer! I could easily see Aloft being my little getaway from home where I can get work done. and relax.

    I spy a little pool table with my eye...

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    Page 1 of 4

    Ask the Community - Aloft by Marriott Chesapeake

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    Homewood Suites by Hilton Chesapeake-Greenbrier - Guest room amenity

    Homewood Suites by Hilton Chesapeake-Greenbrier

    (46 reviews)

    $$

    Staying at Homewood Suites by Hilton in Greenbrier is a pleasure; the front desk associates are…read moregreat, breakfast is delicious and plentiful, and the rooms are clean! I love the comfy beds and the suites with the tub-not the walk-in shower however. Hilton did well with the keyless door entry through their phone app, so that make check-in and out so seamless and convenient!

    Had a very mixed experience from this hotel and though I do not really want to write this review I…read morefeel it neccicary due to the staffs disgusting. Upon checking in the staff was very kind and welcoming. Walking into the room it is very dated some things seem missing and things like the counter were crooked, little to no water preasures at the sink, but it was fairly clean and nothing to really complain about. During the stay I used the pull bar which immediately snapped from the bottom and I fell with the bar in hand which completely came off from the wall. I probably should have notified the front desk, but it was late and didn't want to be bothered or moved. The staff came in later that day to replace towels, I figured they would have notified maintenance or something, but no one said anything and I'd be leaving shortly anyway. When I checked out I mentioned when I pulled myself up on the pull bar in the bathtub it came loose and would need to be repaired before booking the room again. The front desk didn't indicate anything and seemed friendly. Hours later I get a huge damage fee added to the bill. I called asked about, it and they just said there was damage to the room and because I didn't immediately report it, there is a fee, he indicated they knew about it and had taken photos, but again never said or did anything... I let him know the anchors at the top of the bar were certainly not adequate (didn't appear to be gripping anything except the shower pannel and drywall-see photo) and the screws at the bottom of the bar were completely rusted-see photo. He continued to gaslight me which really set me off. This is property liability and negligence. The condition of the tub and area is obviously not well maintained. The cheap coating they used to cover rust in the tub is flaking off so much that the tub was already clogged with white flakes prior to even trying to use it. Still its my fault, and when asked about safty inspections he says they do them constantly, well this is maintenance failure and I wasn't going to make anything of it untill getting this charge which they refused to do anything about untill maybe Monday. I did contact corporate and they basically said the same thing no one there could do anything untill maybe later. I offered to send photos and they didn't want them. Maybe they want a photo of my butt with a bruse on it? What if this happened to an elderly person who could have suffered serious injuries or someone who was looking for a pay out... they wouldn't have notified the front desk they would have called a lawyer for premises liability and obvious negligence in addition they showed zero care. Never asked if I was ok only issue charges for their own safty failures. Since this happened I feel confident there are probably many safty issues at this premises. Corporate or even the insurer of this location should send out their own safty inspection to minimize liability. The way they went about this is simply underhanded and wrong, they have no issue issuing the fees without a manager that is capable of doing anything, but "can't do anything about it until later" for everything else. I let them know I would issuing complaints and contacting the CC to dispute this charge in addition I will be contacting city code compliance. Instead of offering an apology and fixing the issue for the next guest they do the opposite, add insult to injury. I will attach photos and you decide, do you want to stay at a place that allows this, knows about it, but won't do anything other than charge you for it. Notice the bottom screws there is no fresh metal exposed so these were deffinitly completely rusted through.

    SpringHill Suites Chesapeake Greenbrier

    SpringHill Suites Chesapeake Greenbrier

    (51 reviews)

    $$

    I decided to break up my Outer Banks trip with a stay at this property. After driving nearly 300…read moremiles in Hurricane Helene's rain and wind, I finally arrived. I was warmly greeted by their team at check in and was in my room in no time. Room was clean and comfortable and pretty quiet considering how close we were to the interstate. Interestingly, liners were staged for use in trash cans but not in the cans. Even more interesting is the inability to connect to their wifi. Not too big of a deal as I had nothing pressing to take care of, but as a Bonvoy member I was unable to access despite my credentials. To be fair, I realize internet services may have been impacted by SC tornadoes spawned by Hurricane Helene. Breakfast was abundant and good. Eggs, sausage, sweet waffles and other items made the meal good and satisfying. The best part of the stay? The SpringHill Suites Team! Cheerful and accommodating! I'd return to this property.

    I've stayed at a lot of Marriott properties, and honestly... this was probably my least favorite…read more The rooms feel outdated, and in my specific room (509), there were no accessible outlets near the bed. They had USB ports in the lamps, but it's 2026, who's still using those older USB plugs like that? That alone was frustrating. To be fair, the room itself was clean, but stepping outside into the hallway was a different story. There was what looked like the craziest stain in the carpet, not fresh, but clearly the aftermath of a rough night for somebody. The wild part is we had to walk past it for five days, so whatever cleaning happened clearly didn't fully take care of it. On top of that, the hallways had a light marijuana smell that lingered throughout the building. They do have a pool, but it had to be drained twice during our stay. It also didn't help that kids were running around unaccompanied, not just in the pool, but also in the gym, which ended up getting trashed too. And honestly, calling it a pool is being generous. It's just big enough to qualify, and even then it feels like the bare minimum, closer to a kiddie pool than anything worth using. Now let's talk breakfast, because this one was all over the place. Day one: sausage, oatmeal, boiled eggs. Day two: scrambled eggs and dry turkey sausage. Day three: scrambled eggs, thick cut bacon, corned beef hash. By day five, I just skipped it. And yes, there were waffles every day if that's your thing, but I don't eat those. Honestly, I don't understand why they couldn't just keep it simple, eggs, potatoes, and a meat. Some of the options felt random, and at times, the food just wasn't good. One thing I will give them, the staff was great. Everyone I interacted with was friendly, professional, and check-in was quick and smooth. That was easily the best part of the stay. The location is solid too, right by a mall and plenty of food options, which made things convenient. Overall, for the price, it wasn't terrible, but I'd definitely pay a little more next time to stay somewhere else. It didn't ruin the trip, but it also didn't feel like a true Marriott experience. Definitely a one and done for me.

    Holiday Inn Express Chesapeake - Norfolk - Breakfast area

    Holiday Inn Express Chesapeake - Norfolk

    (19 reviews)

    $$

    As someone who always stay at Staybridge Suites down the street, I was kind of hesitant to book a…read moreroom at this particular Holiday Inn Express. However, I needed a much deserved "staycation" so I reserved mines through the IHG app-no regrets here at all. The front desk associate (didn't catch his name) was really nice and checked me in with no issues. The room was clean, spacious, and has everything you need for a good night stay. What I really like about this hotel that I don't like about Staybridge Suites is there are Keurig coffee makers inside their rooms-made me very happy! Holiday Inn Express has Dove soap products and those comfy beds I gotta have lol! Plus, the shower heads are so relaxing to be under if you have a tense body. There is another thing that I love about this property but might be an inconvenience for some people is they lock the front doors around 10pm. But honestly, that is a great safety protocol that I don't mind. Of course, there is a free hot breakfast in the morning! **I recommend downloading the IHG app and joining their rewards program (Holiday Inn Express & Staybridge Suites are part of their line) and booking through their site. You can get free stays and other perks and believe me I'm obsessed! LOL

    Just enough to keep 4-star because breakfast was top notch for a budgeted stay. The rooms were…read moreclean. One critique is the lighting in the bathroom was not great. It makes you look good (ambient lighting), but what most people want in front of a bathroom mirror is bright light.

    Aloft by Marriott Chesapeake - hotels - Updated May 2026

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