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Kensington, NH

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Fairfield by Marriott Inn & Suites Portsmouth Exeter

Fairfield by Marriott Inn & Suites Portsmouth Exeter

(27 reviews)

$$

Absolutely Not Worth the Price! This hotel was one…read moredisappointment after another. For the price they charge, you would expect a clean, comfortable, well-maintained hotel. Instead, you get the vibes of a cheap roadside motel that desperately needs renovations and better management. Our stay started off poorly. Check-in is at 4:00 PM. We arrived around 6:00 PM and were told that one of our rooms still wasn't ready. We were also told we would have side-by-side rooms, but instead our rooms were across the hallway from each other. We were told both rooms would be exactly the same, yet they weren't. The rooms themselves were filthy and poorly maintained. The floors were not vacuumed, swept, or mopped. Apparently, their idea of cleaning is using a giant lint roller. One room had an unflushed toilet, and there were no tissues--just an empty tissue box. Rooms are also not serviced daily. The air conditioning stopped working, which made the already uncomfortable room even worse. The rooms are extremely dark, with basically one main light between the beds and a desk lamp. The pillows are thin and hard, and the beds are extremely hard as well. They advertise the beds as queens, but they felt more like full-size beds. There are also no ice buckets and no safes in the rooms. The elevator is another concern. It jumps while you're riding in it, and the inspection expiration date posted on it was already past due. That's not something I want to discover while staying in a hotel. The Wi-Fi is ridiculous. You have to create an account and join their system just to use it, and it only works inside your room. Once you're in the common areas, you essentially have no service and no Wi-Fi. Then there's the ridiculous key-card situation. On the day of checkout, they deactivate your room keys before checkout time. We went to breakfast at approximately 8:30 AM and returned to our rooms around 8:50 AM--with checkout not until noon--and BOTH rooms were already locked out. We had to go back to the front desk just to regain access to our rooms. The pool is laughable. It's basically the size of an extra-large hot tub, yet the online photos make the hotel and amenities look substantially better than what you actually get. In general, the photos online do not accurately represent the hotel in person. Breakfast was extremely limited, which isn't necessarily unexpected for a hotel, but the bigger problem was that nothing was kept stocked. Staff were sitting right in the dining area while guests were trying to get basic items. We verbally told a staff member that we were out of coffee and were completely ignored. Another guest eventually had to go up to her and tell her that coffee was needed. The entire experience was frustrating from beginning to end. When you're paying what this hotel charges, you expect something clean, comfortable, and properly maintained. Instead, you're paying premium prices for a very budget-level experience. The pictures make this place look far nicer than it actually is. Don't let them fool you. There are plenty of hotels where your money will be much better spent. I absolutely would not stay here again and cannot recommend it.

Fairfield Exeter Portsmouth actually used to put out a decent free breakfast. In an effort to save…read more$.83/customer they replaced a solid individual service selection of multiple feral options healthy too w an industrial dispenser of 3 equally gross options. The individual Oatmeal bowl Packages of different flavors replaced w a vat of watery prison grueling. Way to save money Fairfield.

Alnoba - venues - Updated October 2026

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