I trust Williams Diamond Center to care for my jewelry. I don't have a lot of jewelry but what I…read morehave purchased is of very good quality. Recently I stopped in to have my wedding ring checked after a friend lost her diamond. It was good that I did because one stone was hanging on for dear life.

5-Stars doesn't do justice for Exclusively Diamonds. I have visited the store a couple of times to…read morelook at their beautiful watch collection, and I must say that it does not disappoint! My Sales Executive, Sara Hansen, did a phenomenal job and showed me a number of gorgeous timepieces, and Bryce Melius was incredibly helpful as well. They took the extra effort to learn about me and my lifestyle so they could recommend the proper items to me, not just what they wanted to "sell" to me. I really appreciated that. I was so impressed with their knowledge, communication, and hospitality that while I was on my second visit I actually decided to buy two watches from Sara. I have yet to take delivery of the pieces, but will be sure to update this review with my experiences once I have them on hand, or wrist. They also have a HUGE selection of diamond and gold jewelry which is next on my list to visit. Thank you again Sara, and to the whole team there. Superb experience.

I took my wedding rings there to have them sized and some other work done. They did a great job…read more Very friendly staff.

I was told about this place from a person where I bought my ring. It is sterling silver and it's…read morehard to find a place to size sterling silver. Here they sized it for me and also were so honest and told me about the risk of changing the size. They gave me valuable information about this type of metal, it has a history of loosing stones eventually bc it is a soft metal. Also, when the size is changed bc of the design of my ring, it may then rub on the sides of my other fingers bc it will be brought down more to get the correct size. I got it sized. They did a beautiful job and I am glad they were so honest. Hard to find that in companies any more. Everyone was very knowledgeable. I definitely recommend this business.

I would be careful before going forward with an item with Patterson's. My fiancé and I went in to…read moreget a wedding band, we wanted it in platinum and were told we would have to go the custom route. In doing so they gave us a verbal estimate of how much it would cost so we could give them $150 to do a drawing and get a more accurate estimate. Before I was willing to go forward and risk my $150 they assured me it would be close to that estimate. Industry standard is a 10% change on verbal estimates. I gave them my $150 and they came back with a quote 50% higher than the number they convinced me into giving them $150. I was wanting to go through Patterson's but they gave me no good explanation on why they would go up 50% of the original estimate. They said there is nothing they could do and I would have to pay the 50% increase or loose out on that $150. This shop was very deceitful and I no longer trust them. Be cautious!

Patterson's Diamond Center has been my "go to" jewelry store for more than 30 years. I have had…read moremany custom designed rings made specifically for me or a family member. The staf have always been extremely helpful, the prices very reasonable and the service - TOP NOTCH.

My husband and I recently upgraded my wedding ring after 28 years of marriage. We selected Zales…read morebecause of the quality. When my ring arrived it was beautiful, we took it to our local Zales store to be sized. From my very first experience with the store manager Tom was a nightmare. He was rude, condescending, and less than helpful in anyway. After finally having to argue with him to get my ring taken care of, it was almost two months before I called to follow up. No one bothered to call us to let us know that my was ring was ready for pick up. Again, our experience with Tom who is the store manager was nothing short of disgusting customer service. Yesterday my daughter and I swung by the store to have my rings checked for their six months based on the diamond warranty. We had my grandchildren with so my daughter just ran into the store. Without knowing my daughter dealt with Tom as well who was rude and completely disrespectful to her. After she came out to the car I went into the store to simply take care of it myself. He was rude, disrespectful and how this man still has a job in service that demands high customer service is beyond me. I have dealt with him on three separate occasion and each time he was nothing but disgusting. This was my first and my last experience with Zales. I will not do business with a company that finds employing people with less than adequate customer service skill ok. Tom basically told me that I could take my business elsewhere. This store will not stay open with service with such as his.

Horrendous customer service at Mankato store. If only I would have read these reviews before I went…read morethere. Ordered an engagement ring on dec 22, 2024 and was told 4-8 weeks. At the end of the 8 weeks nobody reached out to me to give me an update on the ring, I had to call myself to find out that they had no idea where it was! 15 weeks later I finally got a "similar ring" not even the one I ordered that day. Paid in full on order day. No professionalism. How is this store still open?

I wrote a review in Feb. about a ring my husband had bought me for Christmas. It was ordered on…read moreDec. 15.2023. it was supposed to be here In 4-6 weeks. Didn't come in. After being given the run around several more times I was guaranteed it would be here by the end of March. You guessed it! I still don't have my ring. I won't be going there again. At this point I'm just hoping I get my ring. It was paid in full the day we picked it out. Kathy S.

stopped at your mankato MN location needing a extra link put in my vintage accutron, automatic. And…read moreI've already stopped at 5 other places trying to have it done. The very polite and kind Megan helped me and even went out of her way to find a pin that worked with my watch band. In a short moment she had me smiling ear to ear with the small victory she created! I'm still trying to figure out where to leave a review but I wanted Megan to know how kind and amazing she is as a employee. Thank you so very much

From the owner: Visit Riddle's Jewelry Store in Mankato, located in the River Hills Mall, to find the perfect gift…read morefor any occasion. Our jewelers will be happy to show you our selection of engagement rings, wedding bands, diamond bracelets, gold watches, and more. Just let us know what you are looking for and we will show you what we have to offer. And remember if you don't find exactly what you had in mind, ask about our custom jewelry design. Visit Riddle's Jewelry Store today.

Mary has went over and beyond for all my jewelry need!!! She even found a heart-shaped diamond for…read moreme!!! I will be calling her on Tuesday for a mother's ring or necklace, possible a grandma ring too!!!