Grither Paint & body did such a good job on my husband car after a raccoon took out the bumper/…read morelights and grill. They are easy to work with, they handle all the insurance nonsense and they detail the inside to top it off! 5/5 recommend!

I highly recommend this auto body shop because the workmanship and customer service spoke volumes!…read moreThey did a tremendous job of detailing my Subaru when I picked it up. Besides fixing the damages they helped with the set up of the rental car before I had to drop it off. Thanks to them I am back on the road with my Subaru with it looking like it was before the accident and all parts and sensors working perfectly ! Appreciate the top notch workmanship and the extras ‼

Rude, can't keep anything straight, told them about an issue, along with $4000 dollars worth of…read moredesired by me maintenance. They don't care about your time, or the quality of their work...make excuses...don't give a crap...do not patronize this place. They are a part of the problem...not an answer to it...sad to see Toyota service go this low. They look down on loyal Toyota owners.

Recently had some work done to my Prius that insurance paid for. No problem this trip. Insurance…read morecompany handled the billing. Then I got a Toyota Corp notice in the mail about a class settlement I was entitled to. Toyota Corp instructed me to contact dealership to arrange free check to determine if the settlement funds should be used to make a replacement of a frequently failing part. No one at Marion Toyota would speak with me about this, even when I showed them the official card from Toyota Corp. Extremely unhelpful. It was as if without payment already arranged for service, they didn't care to help me. Now I have trouble with the hybrid battery. I've called Marion Toyota to see what they can do for me. Of course, I'd pay out of pocket. Again, they just didn't care to help. Pretty much told me that unless the car breaks down on me, there's nothing they can do. And they're supposed to be the technical experts on these cars. I'd rather drive VERY far away to another Toyota dealership for help--even just advice about where else to go--than deal with Marion Toyota's aloof staff. Unless you've already showered them in bills, they can't be bothered with you. My two sons are about to leave for college and I want to buy them each a gently used Toyota OR a new but economical Toyota. Guess where our family WON'T be buying our sons' cars. If you can't be bothered with already established customers, don't expect them to bring you more business.

Stopped in to get a new battery and their professional mechanic wired it worse than a six year old…read more This is terrible terrible workmanship on a Harley Davidson. And when I complain to the supervisor, they blew me off. They have terrible customer service.

Phenomenal Service Dept! Jen and her guys snuck me in without an appointment and fixed my trike's…read moreissue before heading to Sturgis!!! Highly recommended and bad ass group of folks!!!!

They were rude to me and my husband, we went with documentation of our certified ford motor…read morewarranty and they kept looking at the itemized statement from our first motor installment (which was a rebuilt jasper) and insisted it wasn't a ford motor without even opening the hood or reviewing the certificate from ford. They also said we would be responsible for labor charges over the warranty agreement which is not legal according to The Illinois Motor Vehicle Franchise Act (codified as 815 ILCS 710/6).

If you bought a vehicle from them, you just gave them permission to "sell your personal information…read more". That's right!..When they take you to "jon" the finance MGR to sign all his papers and his upsell add-ons attempts, the tablet comes out and he tries to have you sign as well , Now look under paragraph 3,...there are the words "they WILL sell your information "..Did you get a copy of that document?...bet you he didnt offered one or given a copy..and if you did read it!..I caught it and asked....and did "JON" Ever get red in the face and changed to an unprofessional in a slit second!...he said and (I quote) that " the state of Illinois is selling your information regardless, so can we"...."sign it or we wont sell you this car"...WOW....look at your paperwork!..I walked out!.....this is why you read these posts, for real world actual experiences....if you purchased a vehicle from Marion Ford Hyundai Watermark dealership in the past,...look over your paperwork!....and call the states attorney...Watermark Hyundai_ ford is NOT recommended!

Very friendly and honest folks. They won't try to sell you anything you don't need, and they're…read morealways upfront and responsive. It's hard to find a shop this trustworthy--highly recommend!

First and foremost, all reviews prior to the ones posted in 2023 are of Rodgers Automotive under…read morethe old ownership. To my knowledge, even the ones done in 2023 were posted during the transition period from the old owner to the current owner. The new owner's name is Nick. He is also the head mechanic. He and his staff are excellent: personable, attentive, and knowledgeable! Their prices are affordable, and their work is superb! Nick is able to explain his work with great specificity. We went to Rodgers for the first time for an AC replacement in 2023 after moving to the area and have been back for routine maintenance, such as oil changes. Of particular note, something BAD happened under the hood of our old Tiguan. We first brought it to the Volkswagen dealership. Conclusion, it had blown a cylinder. Repairs, replacement of the engine, were cost prohibitive. We brought it to Nick for a second opinion. At that time, honestly, it had been quite awhile since we used his services (as we also use the dealerships for some things). He confirmed their findings in about 30 minutes. We then went to pay him, and he would not hear of it despite our insisting to pay him something. He actually said that he did not want to add insult to injury and that he strives to run his business and treat his customers in an - and I quote - "ethical" way. Unbelievable, right, especially given the reputation mechanics historically have? He is a good man. During the extended transition period of the business from the old owner to Nick, they "evidently", thoroughly cleaned the office and though it was the old look, it was charming, comfortable, and odorless. Since then, that is, since the full transfer of the business over to Nick, they have totally remodeled the office - it is now a bit like a waiting room at a dealership - and improved and expanded the property (razed that old vine-covered house) and modernized the garages. I would HIGHLY RECOMMEND, at least, this version of Rodgers Automotive and its current ownership! (All that said, I know it is after the fact and does not really much matter in the relative spectrum of things, but I feel compelled to defend Nick's predecessor, whom I never met, on one point, at least. After all, it was still technically that guy's business that I first visited, and I found the office with all the old model and diecast toy cars and photos and signage from down through the years,... nay,... decades to be very quaint and not at all dirty and smelly (maybe a little dusty). When one states that "The price was fine and the work was as well," but gives the business a one-star rating, as one reviewer did here, that is a bit absurd. The auto shop passed on the far-and-away most important two necessary factors. All the rest is peripheral. But, I digress.)

Good family Owned operation. Good / Fair pricing...very…read morehonest (even if it hurt$) Kidding...nice guys in that shop!

I took my car in for a head gasket they took over a month to fix my head gasket he my car back an…read morenow it goes into limp mode when made aware of issue I was told oh your sensors couldve been damaged prior but I never had a code for anything nor was my check Engine light was on when I dropped my car off... they will not answer the phone an will try to get as much money outta you as they can I do not recommend these guys for anything was told I'd pay about 3k for service ended up paying 3200 just to turn around an give them my car again to fix bc they put it in limp mode didn't test drive my car or even scan it to see it it's fixed completely

I will not go anywhere else! Friendly staff, great prices and they had my car back to me right away.read more

BUYER BEWARE. Jim Easton ripped me off on a transmission rebuild, and I won my claim against him in…read morecourt. He took my $1500 deposit and sourced a unit from D&L Transmission in Cape Girardeau, which he wrote 2 bad checks for. D&L was never reimbursed. (He admitted this in court.) He installed the transmission wrong and gave me the runaround for months as to why I couldn't get it warrantied. When he grew tired of the situation, he just gave me the truck back in the same condition as when I brought it in. I was out $1500 and back at square one. In court he lied about almost every aspect of the case, and even when confronted with proof of his deception, acted like I was the problem. Do not let this scumbag take advantage of you, I've been dealing with this for over a year. Feel free to reference Jackson County Judici. Case # 2022SC246

Fantastic service. On Good Friday my son and I were in Murphysboro to camp and we had car issues…read more We live about 4 hours away near Bloomington. After calling about 6 shops, Eastons was the only shop willing to fit us in to take a look at our car. The mechanic we worked with was great. I wish I lived closer so I could use them for all my car issues.