Great company - they have earned my business…read more I own a rental property in Breckenridge and needed carpet cleaning for a long-term tenant turnover. I spaced making an appointment until just a few days before my service need. As expected, my (much more established) previous vendor was booked - it's Novermber in Breckenridge - what was I thinking? Anyway, I called, left a message, and got a prompt return call from one of the owners, Pablo. He worked me in to his busy schedule with no penalty, took my lockbox code, and set everything up. On the service date something got sideways and no one showed up - I learned this form the tenant who was going to move in the next day. You might expect that this would ruin the experience; if it were a different situation, it might well have. But what separates HELP from many other competitors is how Pablo solved the problem. I called Pablo, he apologized, and I told him just to make it right. One of his staff got over there shortly and cleaned the carpets. Per the feedback I got from my tenant, the kid did a great job. The icing on the cake came this morning: Pablo called me personally after reviewing my invoice, apologized for the inconvenience, and applied a meaningful discount. I honestly wasn't even all that upset - it's turnover season in Breck and all of these guys are booked solid. I got an emergency schedule placement and sometimes things get mixed up. It happens. But Pablo went above and beyond expectations to make sure he corrected the problem. They've got a new client. Very happy.

Northstar has been beyond my expectation. Justin and Messi helped prepare, manage my vacation home…read more They are very proactive, responsive and responsible. The experience has nothing but smooth. I have heard too many stories about short term rental agency around the area. But Northstar has just beaten all of them. They made my SRT safe, worryless. We will continue the partnership.

I have been truly grateful for having the Northstar crew manage our property. They are super…read moreresponsive, warm-hearted people with great senses of home decor (and humor!). I have not needed to worry about a single thing since they take over the home. They offer very honest, high-quality, and reliable work with a reasonable price. There is no doubt that we will continue to hire these guys in the future.

He was on time, extremely helpful, and reasonably priced. He helped me move a large piece of…read morefurniture in through the 5th floor balcony doors.

This company is absolutely outstanding!!! They go above and beyond to provide superb service in a…read moremost timely manner. We just could not be happier!!! Very friendly, professional and top notch in all areas!!!!! Timberline Properties Home Watch is simply THE BEST!!!!!

Amazing service! Steve had really good ideas for my project that I wouldn't have thought of. He got…read morea lot of work done in just a few days and it looks incredible. Also a great price and got back to me quickly. I would highly recommend

I had a great experience with the team here. Easy to set up and communicate, great access and…read morelocation

I've never had a worse experience being a paying customer, and I have photo evidence and passive…read moreaggressive text messages to back it up. On multiple instances they would not pick up trash and say that it was picked up or that it was in recycling, telling me I was lying, which why would I make any of that up. They would just ignore my texts and never respond, or respond very short or passive aggressively. I would be overly nice, always terrified to text them. I have cried countless times feeling abused and helpless. I felt like I was trapped in a toxic relationship due to the lack of trash options in our town. We will be using Summit vip trash services now, which has been highly recommended by everyone I've spoken to. I can't wait to not be nervous every single week on trash day.

They offer exactly what we want. We have an uphill narrow driveway…read more Their equipment is able to service homes like mine where most competitors can't. Their driver was friendly and efficient.