Absolutely no complaints about any of the nurses, cna's or any of the office staff. At times they…read morecan be short staffed but every effort was made to maintain the appropriate staffing for patient ratio is done. Also thankfully they set up and get will transportation for you to your doctors and back. So your continuity of care is kept as best as possible. I've been a patient at this location twice and other then my bad demeanor about wanting to go home the first time, I was still treated professionally then and again was treated professionally the second time of discharge. All I can say is they were there for me and I caused issues that don't make me proud of myself or fair to those trying to help move things along as fast as possible. I'm still very sadden and sorry for my childish like behavior. Thank you everyone at Sunview, I'm comfortable knowing you've got my back if i (so I hope) or especially anyone I know needs your level of services.

Do NOT put your loved one in this facility. While some of the nurses were great, our loved one had…read morehorrible care overall. Noone ever talks to the spouse. We left multiple messages that went unanswered. We asked the doctor to call. No response. We asked the Director of Nursing to call. No response. We left several messages for the Facility Director. No response. The food was horrible. PT barely ever stopped by. They don't tell you they only offer bathing once a week (maybe twice). So when our family member passed on the help, due to miscommunication, that person didn't tell them, or their spouse, that they wouldn't be back again for days. This facility seems to be all about the money, not about the care.

On Day 44 of quarantine my daughter had finally had enough and cut her own hair. But do you see…read morehow straight that cut is!?! I have to admit I was proud. Mr. Mike worked with her quite a bit for those scissor skills in OT for weeks and I mean it will grow back... eventually. Thanks to the wonderful speech therapists she was able to tell me it was because her hair was, "too big". We have been coming here for over a year and everyone from the office staff to the therapists have always been fantastic and we have seen great improvements in both areas since she began therapy here. If your child ever needs any therapy service I highly recommend them!

This is by far the most unprofessional company I have ever worked with. I received a voicemail from…read moreChrissi (one of the directors) stating they were discharging my autistic twins due to behaviors and that they were no longer a good fit (we just had a new therapist named Amanda covering for the summer. Their speech therapist Kristina on the other hand was decent. They did not reach out to me to discuss concerns or any issues, the feedback I received from the therapists were completely different. I have called several times, left voicemails, emails and so on and I have been completely ignored. With false accusations like that, that woman has basically blacklisted my children from further treatment from other facilities. If any other special needs parents consider this company, don't. They don't care about their families they service and they are complete cowards.

Just started here and we love all the new and helpful info we've given. It's given us so much help…read moreand peace at home.

Crystal waz very helpful, kind and compassionate. I look forward to working with her and the team!…read more:)

I absolutely love the quality of therapists Pure Heart has! They specialize in so much. I've gotten…read morethe opportunity to work closely with the team and I'm proud to say I am so happy with the work they do.

From the owner: Pure Hearts Therapy is a home-based pediatric practice serving the Phoenix Metro area. Pure Hearts…read moreTherapy is hiring family-centered therapists to work with your family so your child can thrive and achieve their developmental goals.

Rio Vista has been an ABSOLUTE blessing and I accredit it all to the Staff. This journey with my…read moremom has NOT been easy, but all thanks to the Staff who've been apart of our process! My five star review is well deserved given my mom's medical care and needs. I would personally like to thank: Director of Admissions: Brenton for taking my call for two days, answering and explaining things to me! This guy is great.. I mean it! Activities: Starla who has been an absolute pleasure to meet and talk to. One of the most sweetest and loving people I've come across to meet and know. Admissions: Cynthia, Valerie and Sydney for always listening to me, providing so much love and encouragement and also welcoming my mom. You all are so sweet. Business Management: Serina and Janil who were very instrumental, patient, great listeners and persistent about my mom's long term care. I spent alot of time with these two and could NOT have done this without you..seriously. Case Manager: These two went above and beyond on behalf of my mom. I definitely spent alot of time with these two ladies (tears and all). Starla, who understood, and could relate! Thank you so much for being there for me, and supplying the chocolate lol. You have blessed my whole life through your support and compassion. Lucia, thank you for caring and making yourself available always, especially when I needed you. CNA / Nurses: Amber, Alex, Barb, Bebe, Breanna, Coretta, Danita, Destiny, Josephine, Katie, Mia, Melanie, Selina, Sarafina, Shelly, Sydney, and Tameka - We've laughed, we've joked, we've endured patience lol, I've cried many many times.. but you've listened, you've supported, you've encouraged and you've cared. We could not have gotten this far without the extension of your grace, your patience, your compassion and your kindness. Concierge: Sammy who works so hard, running around consistently taking care of things. You've always made time for me with any questions or concerns. Thank you girl! Director of Nursing / Administrator: Megan, Maddie and Tammy who are always the nicest, smiling, took care of all the things we needed and always available whenever I needed them. Front Desk: Lina, Darlene, JD and Taylor for always being my welcoming party whenever I call and my friendly faces when I visit. Medical: Harry who and played a key role in our process and pushed me in the right direction in my mom's long term care. It was all possible because of you! Meghan who is amazing and stayed on top of EVERYTHING for my mom's medical and transport. These two are a dynamic duo! Keepers for sure. Thank you all for ALL YOU DO!!!

Our experience at this facility was extremely concerning. A patient repeatedly called for…read moreassistance and was allegedly left sitting in soiled clothing for an extended period of time without response from staff. Attempts to contact the nursing station went unanswered. EMS and police were ultimately called, and the patient was transported to the hospital for further care. We have filed formal complaints with the appropriate Arizona agencies. Families with loved ones here should stay actively involved and closely monitor care.

My son went here for OT from Feb-June 2023. He loved his occupational therapist and as a mama, I…read morewas also able to walk away with great techniques and skills to practice at home.

Such an amazing office! Everyone is so friendly and always has a smile on their face. Very…read morewelcoming!

If you're considering Arrowhead Myo -- do it! From day one, the evaluation was detailed and…read morepersonalized. She's not only knowledgeable but genuinely cares about her patients and makes everything easy to understand and follow. She helped me tremendously with breathing issues, and her support after surgery was beyond what I expected. I honestly don't know how I would've recovered without her guidance. What could've been a drawn-out healing process was made smooth and manageable. Fantastic experience all around. Highly recommend!

I found Sherry in desperation after having to have multiple teeth extracted which I know my…read moreTMJ/clenching was playing a role in. She was so incredibly thorough with her exam and created a plan for me that helped connect SO many root cause "dots" that I had been struggling with for as long as I can remember! I ended up also having my 8 year old start seeing her as well for a plethora of issues and it has been amazing. Being able to do our sessions virtually is such a time-saver for us. Sherry has been by our side helping us with referrals, procedures etc. We are both making so much progress and are excited to see even more as we continue our care. I can't recommend her enough! I sing the praises of myofunctional therapy to anyone who listens now!

received a call for a referral they were very nice and explained what was needed to start…read moreservices. They were very joyful and pleasant to speak with. Looking forward to starting services soon.

If I can rate the therapist alone, Id give Hannah a 10/10, we loved her. Hannah thank you for all…read morethe effort you put in with Eziah! On to the receptionist and lead..The office called me a month ago to move my sons appt to 11:30 because they were putting a lunch hour at his 12:30 appt. I agreed to accommodate their schedule change but because it was made a month ago I forgot about the change and was on my way to his 12:30 appt. I even had an alarm every Tuesday for his 12:30 time to ensure I do not miss his appointments. While I was on my way I got a call saying I missed my appt appointment and that my son would still be able to get seen at 1pm but Id have to pay $50 before getting seen. The fact that they wanted to charge me a $50 fee for a no show plus bill the insurance all in the same day seemed wrong . It would have been different if I would have just no showed but I was on my way to his regular appt time and it was the first day of the change. I have paid the fee when it was genuinely my fault for missing but in this situation I was on my way, so there is no understanding or sympathy from these people. They have called me the day of, an hour before my sons appointment to cancel because of whatever reason but if I call them the morning of because my child is sick they'd give me hell if for some reason I couldn't r/s. Ive taken my son sick before because they wanted me to r/s his appointment for that same week just so I can avoid paying a Fee. Ive heard other parents in the waiting room talk about "shes been sick but I had to bring her". Ive walked out of the waiting room and waited outside plenty of times because of kids in there with hacking coughs. But this place really doesn't give parents many options with the pressure they put on you to bring your child no matter what. Ridiculous, unfair and unethical practice! Glad Im done with them!

0 stars if I could!!!! This place is the worst office I have…read moreEVER encountered! Do yourself and your child a favor and find abetter clinic. Your child and your family deserve better. The staff has such terrible attendance that there is so much inconsistency for your child. You will not get a BCBA they will pass you off to any available ACS that doesn't know shit! At first we were passed off to Angela, she made toileting so aversive my daughter no longer wants anything to do with potty training. When I approached a conversation with Angela about the staff being inconsistent she went off on me saying it wasn't her responsibility and got so defensive when there was no need. Next we were placed with a BCBA by the name of Aimee she was wonderful but left due to the terrible management. We were then passed off to Alycia not only do I despise her as a human being, but she took out anger that she had regarding my and her conversations out on my child. The RBT that used to work with my child told me if Alycia got into an argument with me she would directly take it out on my child! She has the worst speech impediment. I have ever heard in my entire life, and she thinks she knows everything, but she doesn't know shit. She will not take any of your concerns as a parent into consideration, she thinks she knows best when she really doesn't know anything. I do not understand how someone like. This can be in a position to take care of a case for a child, who already has mental issues. This place is so overcrowded with children and adults. It is absolutely ridiculous. When it's convenient for them, they will cancel you, but when you have to call out because your child is ill, it's not ok for them because they lose money. My child was left in a soil diaper so bad that she had a rash and upon talking to Alycia she sent me an email stating that the office apologize this. How much bullshit is that!? They were also toilet training, my daughter, and they had soiled clothing in with her snacks in the same bag, covering everything. It was absolutely horrifying and disgusting. Lia is the clinical director and is completely clueless not only is her speech, impediment worse than Alycia but you can't even understand what she says. I will never ever refer anyone to a clinic like this. Not to mention the front desk is a hot mess. They don't know what they're doing. They don't know anything. They are not responsible for anything other than scheduling, but yet they are always unprofessional. The front desk receptionist is always crying and can never give it together. I reached out to Amanda, who is supposed to be another director for this office who had no idea that any of this was going on. Of course, she doesn't know what's going on. She's not in the clinic. When Blue Sprig has a clinical Director visiting. They cancel bunch of patients so that it makes it seem that they have everything put together in place. This place is dirty, or I shall say filthy, they never clean. There is too many people. It is absolutely horrifying. Do not bring your child here!

My son spent four years with Blue Sprig. We bounced from Avondale, In Home and then finally…read moreSurprise office when we were given no other option. My child just graduated in July 2025 but that would have never happened unless his current team fought for him. My child has been a challenge kid and there were only a few staff that wanted the challenge of taking on my son. When Noah was moved to in center, he had many challenges especially his BCBA's and tech's I was reluctant switching from Alycia to Haley during one family guidance. As my family in started a new journey, I noticed the changes in my child immediately. Haley and team fought for two years to get him to a point where he could express his words and use nice hands. We as a family were faced with unbelievable challenge, but his team fought for him constantly for 2 years between staff call outs, staff abuse and staff doubt. My child persevered beyond anyone's expectations especially because with the director's behavior. She would call us out of therapy because of staffing but my child was always number one call out till I spoke up. There was one incident where his BCBA was out and the director put my son in an unauthorized hold which in turn made him never want to go back to therapy. Yes, I got a call but later found out the truth from staff(techs) that she didn't follow his plan. She put him in a hold due to wanting to turn off the lights which in my opinion could of been handled a lot differently. This Director and I have gone head-to-head several times through chat. The whole center gets hand, foot and mouth but we get in trouble for attendance. We spend a lot of our time getting in trouble for attendance. When is the child going to be worth more than a paycheck from the insurance. Lia would threaten about attending family guidance but in two years she never showed up to family guidance. She was never involved in any aspect of my son's therapy but would insert her opinion every day without even knowing what is going on with my child. The director is nice to your face but fake and terrorizes your child and family without anyone knowing. Techs would tell me about the Director wanting to switch him rooms AGAIN which didn't make sense to put in a room all day with a screaming kid. Noah hates loud noises. Her decisions only made sense to her, and I thank God every day his staff would stand up for his wellbeing. Lia Becktold is the most unreliable, unprofessional and always pretending to care about my kid. PS techs tell us everything. She is unprofessional and needs to be fired. I am not the first family to say something and all the families I have referred are ready to leave. I work in a profession along with my mother where we have referred numerous families to Blue Sprig. We can't do that anymore.