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Allure Shower Doors

5.0 (1 review)
Closed 8:30 am - 5:00 pm

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3 years ago

Outstanding service and excellent craftsmanship. Great communication and friendly people.

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Michael C.

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Virginia Beach Mirror & Glass

(4 reviews)

I suspect this company must have changed hands because my experience was nothing like the other…read morereviews. Not even close - so be careful what you read into them. They reference a "John" in their reviews. There is no John. From the beginning, the owner, "Ethan", was hard to reach. After booking an estimate, he rescheduled, then arrived late. I should have known better, but I stayed with him. He came out and measured and told me he would send me an estimate. I had to remind him several times for the estimate. When I finally got the estimate, I accepted it. But then he went dark for weeks without responding. I called him, emailed him, and texted him. It took many days and sometimes weeks for him to reply to any of my attempts to contact him. Just as I was going to choose someone else (wish I would have), he responded. Seemed like a nice guy so I agreed to let him do the job which was to install glass shower walls and sliding shower doors in 2 bathrooms and install new hardware in a third. Over $5,000 worth of work. As I should have expected, the installation was delayed over and over. Once his crew arrived for the installation, they didn't have all the parts. After installation was complete, ALL THREE showers leaked profusely, from the caulked areas and from the seals on the bottom. I'm talking about water reaching 3 to 4 feet into the bathroom floor. This is after I let the installation sit a day longer than he recommended just to make sure everything dried. I called him for repair and told him not to send his installers as they failed on all 3 showers - clearly, they didn't know what they were doing. I demanded he come out himself. Once again, his arrival was delayed time and again. It took him many days to respond to each of my contacts. He finally came out to do the repair, but I could tell he was struggling. One of the pieces he installed he broke during installation and said he would come out again to replace it but in the meantime it should still stop the leaking water. After the repair, guess what... ALL THREE showers still leaked. I contacted him again. As usual his responses were horribly delayed. When he finally contacted me back, he "guaranteed" me he would come out "ASAP" and take care of this. Two weeks went by with no follow up from him. Finally I let Amazon fix this for me. Did some research, bought some parts, and had to reinstall the sliding glass doors. But I fixed all 3 showers. No more leaks. I texted him that I had taken care of the problem by myself. You would think he'd be ashamed, instead guess what... no response... DO NOT HIRE THIS COMPANY whether you are a homeowner or a Contactor.

John did an amazing job! Went above and beyond to construct the perfect set up for my rainfall…read moreshower. Highly recommended!

Patrick's Glass - richalb11@cox.net

Patrick's Glass

(8 reviews)

In the summer of 2024, after cleaning one of my double-hung living room windows, a part broke and I…read morecouldn't either keep it open or easily close. We called around in Hampton, landed with Patrick's Glass, who didn't "have the time to come out and look." So, we took down what we knew to write, the broken part and brought it to the shop. The shop person had a part on his desk that looked very much like the part we needed but explained that they would need to come out to look at the issue. "We don't have the time to come out." He referred us to a handyman he knew; whom we called who did come out. Carter Britton, the person, came out and never followed up. We called him multiple times, either no answer or ignored. Now, a year plus later, the window issue is not resolved, and it is getting cold. We need this window to work, and it looks like we need it replaced. We will not entertain the idea of Patrick's Glass any longer for the disappointing experience with his business. We can't even get a ballpark figure for the repair or replacement, as it requires someone to inspect and do the work. We are still looking and again starting fresh. No recommendation for this business, we are not recommending the business and sure will never call them again.

Patrick's Glass came to my rescue after their closing time. Ryan was close by and was able to fix…read moremy double-hung window that wouldn't stay closed. Really appreciate the neighborly help! I have had window glass replaced with Patrick's also. I got quotes from other local companies but Patrick's was reasonable, helpful and professional. Thanks Ryan and Danny! Would highly recommend Patrick's Glass - good people!

Allure Shower Doors - glassandmirrors - Updated May 2026

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