I suspect this company must have changed hands because my experience was nothing like the other…read morereviews. Not even close - so be careful what you read into them. They reference a "John" in their reviews. There is no John. From the beginning, the owner, "Ethan", was hard to reach. After booking an estimate, he rescheduled, then arrived late. I should have known better, but I stayed with him. He came out and measured and told me he would send me an estimate. I had to remind him several times for the estimate. When I finally got the estimate, I accepted it. But then he went dark for weeks without responding. I called him, emailed him, and texted him. It took many days and sometimes weeks for him to reply to any of my attempts to contact him. Just as I was going to choose someone else (wish I would have), he responded. Seemed like a nice guy so I agreed to let him do the job which was to install glass shower walls and sliding shower doors in 2 bathrooms and install new hardware in a third. Over $5,000 worth of work. As I should have expected, the installation was delayed over and over. Once his crew arrived for the installation, they didn't have all the parts. After installation was complete, ALL THREE showers leaked profusely, from the caulked areas and from the seals on the bottom. I'm talking about water reaching 3 to 4 feet into the bathroom floor. This is after I let the installation sit a day longer than he recommended just to make sure everything dried. I called him for repair and told him not to send his installers as they failed on all 3 showers - clearly, they didn't know what they were doing. I demanded he come out himself. Once again, his arrival was delayed time and again. It took him many days to respond to each of my contacts. He finally came out to do the repair, but I could tell he was struggling. One of the pieces he installed he broke during installation and said he would come out again to replace it but in the meantime it should still stop the leaking water. After the repair, guess what... ALL THREE showers still leaked. I contacted him again. As usual his responses were horribly delayed. When he finally contacted me back, he "guaranteed" me he would come out "ASAP" and take care of this. Two weeks went by with no follow up from him. Finally I let Amazon fix this for me. Did some research, bought some parts, and had to reinstall the sliding glass doors. But I fixed all 3 showers. No more leaks. I texted him that I had taken care of the problem by myself. You would think he'd be ashamed, instead guess what... no response... DO NOT HIRE THIS COMPANY whether you are a homeowner or a Contactor.

John did an amazing job! Went above and beyond to construct the perfect set up for my rainfall…read moreshower. Highly recommended!

I paid $1000 for new acrylic windows. One of the windows he installed was scratched. He was…read moresupposed to come back and replace it but he never did. It's a lot of money to pay to have low quality product installed with no follow up to resolve a known issue.

Yesterday I opened my living room window for the first time since I've moved and was so shocked…read morewhen the top sash just fell down. Boom! I could not get it shut. I spent an hour looking online for info on how to fix it or for someone to come out and fix it. Luckily I ran into Window Doctors. I called and left my number. Mike called me back and due to the lateness of the evening had to schedule a morning appointment for the next day. Mikee showed up this morning and quickly diagnosed my problem and repaired it. He also took the time to check all my windows and make adjustments when needed. I am saving this number for any future problems I may have. Thanks, Mike and Window Doctors for great service at a great price.

Responsive service. They schedule technician to come out and measure then estimates are provided…read moreafter 1 day. I had a window glass that need to be replaced. Reasonable price compared to others I have contacted. I also had a window screen replaced. Both jobs were completed with no issue. Professionally. Upon my request, technician called when he was 20 minutes out to enable me to get to the home.

We recently needed several glass showcase units removed from a Jared location and hired Glass…read moreDoctor for the job. Unfortunately, our experience was extremely disappointing. Scott spoke very confidently about his 26 years of experience and assured us they were fully capable of handling the project. However, when it came time to perform the work, he and his crew were unwilling to proceed. They required full payment upfront (over $10,000), quoted what we felt was an unfair price--which we were still willing to pay--and then ultimately walked off the job without even attempting to remove the two glass pieces onsite. We ended up hiring another company that completed the work efficiently and professionally, and their quote was nearly half the cost. Based on our experience, I would not recommend Glass Doctor for commercial project.

He came fixed a botched job from safe step. I would recommend him. Safe step not so much.read more

Jamarr with Infinity Showers & Glass did an amazing job installing the custom glass for my new…read moreshower. From day one when he came out to measure & explain the difference in the types of glass to choose from, I knew he was the right guy for the job as he was very knowledgeable, very professional & and all around great guy. I knew nothing about how to choose shower glass & he took the time to educate me and help me choose the best configuration for my shower enclosure. Day of install went very smooth as Jamarr took his time and did an excellent job making sure the install was flawless & perfect! The glass looks beautiful and I'm so happy it was done by Jamarr with Infinity Shower & Glass!

These are the team to go to for all things flat glass. Rhonda is a pleasure to work with and Greg…read moreand Tyler showed up and went above and beyond to assure customer satisfaction. They stand behind their quality work. They are a pleasure to work with. THANK YOU.

They made and installed my custom shower door very quickly -- everything looks beautiful and neat…read more The installation was fast and professional, and it was a real pleasure communicating with the office. Friendly, efficient, and reliable! I'll definitely use them again.

i have called Damon glass 6 times and left messages......crickets no response, he put in shower…read moreglass enclosure for us a while back, need to speak with him about another bathroom we would like done and get an estimate and no response, calling ross at 757-202-7909, female voice says leave a message and will call you right back.......crickets for all 6 messages i have left since 1-31-2026. I don't know what is going on with this business but it may not be good. sad customer service. unless he calls me back go elsewhere for any kind of glass work at all is my suggestion....just saying. UPDATE AS OF 4-2-26: Damon did finally call back and left a message on my machine and said he may have been having phone issues or phone got hacked...etc. As a result of him finally calling us back taking so long after almost 4 months I increased the review a bit. I wish Damon glass the best but we already found another bath glass enclosure guy to do the work after trying for almost 4 months to get up with this company. Wish we could have done business and be well.

Great quality work and very professional! So happy with my new glass shower! I highly recommend…read moreDamon Glass!

saved me a huge amount of money and did the job in three days vs 20 days there competetor quoted…read moreme. quality of work very good. thanks guys

This place has been around for a while and it shows. They know what they are doing and are very…read moreknowledgeable. The staff was very helpful and friendly. We had a custom mirror made and they knocked it out in a day, totally wasn't expecting that! It looks great and they are priced very competitively for the quality you are getting! I will surely use them again and definitely recommend them to anyone else!

This place is very close to home, which is nice bc I needed them a few weeks ago when a friends…read morechild broke the glass top of my table behind my couch. Although we took a huge chunk of the remaining table top the one they made was about 1/4 inch too thick and 1/4 not wide enough. It's not the same fit and so I have issues putting the same items on top. They were nice and fast but, it's not the same and it's disappointing bc we took a 6x8 or so size with both width and height as well as depth for accuracy.

Please do yourself a favor and DO NOT use this company to install glass in your home. While they…read moreare fairly pleasant to work with, their work is subpar at best and they lack any real sense of urgency to address concerns. We used them (via our contractor) to install the glass walls and door for a new master shower. We've had to call them back out at least THREE times to address leaks. Either their installers were in a rush, truly had no idea what they're doing, or don't care- or perhaps a combo of the three. Either way, I'd suggest not working with them.

Only getting 2 stars because they did does look beautiful and the sales rep was great, but there…read morewere too many issues to give a good review. 1.) I was told there would be a project manager on site while the work was being done. Not only was the PM not on site at all except when the materials were dropped off, but I had to use Google translate to talk to the workers to ask questions because no one spoke English which made it difficult bringing up concerns. 2.) They busted one of my windows and cracked another. I brought it up and was told the windows would get replaced, but it's been over a month and they are still broken. 3.) Again it's been over a month and the leftover materials are still sitting in my yard. 4.) They also broke several planters and caused my power to go out which I normally wouldn't be upset about cause things happen and it was easy to cut back on but why not add this in with the rest of the complaints. If these things had been fixed, I wouldn't complain, but I've called several times over these 5 or so weeks and keep getting told it will be corrected within a few days, but it has not been. Considering the reviews they had, I expected much better.

Honor your 1/2 off of materials, senior discount and refund down payment's…read more We were not refunded our deposit because I called the wrong number.