Great prompt service…read more Very knowledgeable, She answered all my questions, emailed my temporary cards fast by email.

It is with great pleasure that I provide a review about Odis Mack, Felicia Mack, Chivon and the…read moreentire staff. Never would I imagine that I'd trust a company and people that I'd never met to be apart of such a major purchase in my life. As a single woman buying her first home via a short sale, I'm so grateful that my father suggested I use his agent during the homebuying process for quotes. The team was on top of the estimates and continued to adjust dates and etc., as my closing date switched 4 times in the 91 days it took to close. I was really impressed with their consistency in following up with me as a client, as well as their solution oriented mindset with an issue after the closing. If I had the energy to give an in depth review of just how much this agency looked out for me you wouldn't believe it. When contractors damaged my property and almost cost me to lose HOI coverage, Felicia stepped right in with a game plan, words of encouragement, and provided me with a glimmer of hope that things would work out okay. And it did! It would take a lot for me to take my business elsewhere. Thank you Odis for answering my Dad's call and building a culture within your agency that makes clients feel safe and secure. You have a life long customer in me. God Bless!

Was dissatisfied with the previous company's engagement style. Despite having been with them for…read moreyears, we felt taken for granted. So, started looking around and landed here - reviews were glowing, so, decided to call. Reached Aymee and have continued to work with her as we transitioned our policies to Oncken. She has been extremely helpful, friendly, knowledgeable, and understanding. She has patiently researched our options and presented the results with great clarity. Wonderful person to work with. Looking forward to a mutually rewarding association with her and Oncken.

Always great service when I call with a question. We are moving, but will continue to use this…read moreagency because of their great service.

Carla took care of me right away as other yelp agencies DID NOT, she was straight to the point…read morewhich I appreciated and was able to get me a great deal for what I need for now. I got nothing but good energy from her and could tell she really cares, so I went with her over the other yelp project providers that were recommended for my auto insurance! There's a way to ask questions and treat people after working in customer service myself for many years some people just come off scammy and unreliable I appreciate Carla for her speedy service and due diligence, it did not feel pushy once again it felt like she cared. Highly recommend this company! She also advised she will always make sure I have a good price!

Carla was absolutely amazing. Being able to work regularly through your day and Trust someone can…read moretake care of a title replacement at the DMV, is a game changer. Her rate for this service is "Black Friday" good. If you need assistance at the DMV, you can trust that Carla will dependably handle it with grace and direct constant updated communication. Really appreciate you, Carla! You're cooler than the other side of the pillow!

We thoroughly enjoyed our visit with Sergio Baza. He got us in provided the service we needed and…read morespoke with us about Life Insurance which I didn't know existed through State Farm!!

When I moved to the area I had to look for a new State Farm since my guy retired. I found Anna and…read morehave been with her ever since. I take advantage of the rent/ Auto discount. Alit of people don't think about getting rent insurance, but if there's a pipe bust and your stuff gets ruined, renters insurance helps w replacement, but you get additional discount on you auto insurance. Renters insurance is not expensive. Anna help set it all up for me and answered all questions.

Michael was absolutely wonderful to work with! As Ms. Thomas, I truly appreciate the honesty,…read moreintegrity, and professionalism he showed while helping me secure life insurance coverage at an affordable price. He took the time to explain everything clearly, made sure I understood my options, and helped me choose a plan that fit both my needs and my budget. In a market that can feel overwhelming, Michael made the entire process smooth, stress-free, and genuinely supportive. I am very grateful for his assistance and highly recommend him to anyone looking for quality coverage with a trustworthy advisor. Thank you, Michael, for going above and beyond!

I am pleased to find out that State Farm offers the 'HO-W' policy in Texas! As I understand It's…read morebasically their 'no-compromise' plan that covers almost any kind of damage your home might face. They don't skimp on quality either--if your nice wood floors or granite countertops get ruined, they'll pay for the same high-quality materials to fix them. Best of all, it pays out the full replacement cost, so you don't lose money just because your stuff has some mileage on. I am following up on Nick Dorsey's quote.

Jo Ann has been a pleasure to work with while looking for a new insurance company…read more Easiest insurance company I've used.

From the owner: TX-2901031 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

Terrible customer service from Andrea who claimed to have never received an email and yet received…read morean email mere minutes later with no change to the email address. Conveniently a lot of my emails got "lost" which resulted in overcharges for cars that were no longer supposed to be on my insurance. Would not recommend.

Honest and explains everything! My last tax person didn't explain anything and was dishonest. This…read morecompany was a breath of fresh air. Highly recommended

Jim has been my agent for home, car and my business (before I retired)since the 90's. My sister…read moreand nephew are also insured with him. I am so confident with Jim, Yolanda, Rosa and his support staff that I do not bother to shop around. Why? I have everything I need in Jim Webb, State Farm. The rate I pay is great and service is wonderful. They also provide other services, when I need something notarized they are available with a smile. Questions are answered right away with a smile. Phone calls are returned promptly and again with a smile. People say customer service is not what it used to be. Look no further than this agent and staff, and you will say great customer service. I would not hesitate for one minute to recommend Jim Webb.

This office has taken care of me going on 20 plus years. The…read morecustomer service is outstanding and I have no complaints.