These guys are a waste of time. They ignored the amounts I wanted and tried to up sell me. They…read morewere $1500+ more than the company I was looking to replace.

I reached out to Ballenger for my insurance needs because it's close to home and family owned and…read moreoperated. I received such superior customer service from Carter. I was inquiring about my auto and he suggested we take a look at home as well. Not only did he save me a ton of money, he was able to add protections I didn't have. I highly recommend Ballenger Insurance for all of your insurance needs. Thank you, Carter!

I had a pretty frustrating experience trying to get basic information from this tax business. I…read morecalled to ask for a general price estimate for a simple W-2 filing (married filing jointly), and they couldn't give me any kind of ballpark figure. I wasn't expecting an exact quote, but some level of transparency would have been helpful. What was more disappointing is that I was told they wouldn't even be able to have someone call me to provide a general idea of pricing. Communication and transparency are pretty important when it comes to something as straightforward as tax preparation. I'm sure they may do fine work, but the lack of basic pricing info made it hard to move forward with them.

was very impressed with Jamie customer service , knowledge and help was Phenomenal. putting my…read moretaxes together finding the problems and fixing them. Great guy HIGHLY RECOMMEND.

Jessica casillas was wonderfull, not only did she sign my friend up with his insurance she also…read moregot me signed in on a new SR-22 and it only literally took her under 30 minutes she was very efficient very helpful and I will be forever a customer of can do you guys need to hire more people like her

Ángela fue muy amable conmigo y se le agradezco toda su ayuda! Tuve mucha pregun sobre mi policía y…read morecon Ángela, note que no fue problema con ella asistirme y hasta me salí más educado sobre mi policía y mi cobertura!

Called office for an agent to give quote on garage liability policy to renew auto dealership…read morelicense, Called at 3 pm. JUly 25th. Female answering call said agent stepped out for quick break; I asked for return cal....and time was a constraint. NO CALL YESTERDAY---and no return call today. Either this agent "has too many clients/policies" to service them....or he didn't get message...or he got message and didn't care! NONE of these 3 options shows this agent to be competent....let alone professional. Would I trust him with my insurance needs? Ahhhhhh......N O f-ing way!

I can always count on top-notch service at Shaffer-Buck. They make insurance easy to understand and…read morealways search for the best price among their companies so I don't have to. Their agents are always friendly and take the time to answer my questions I have my life, car, and home insurance with them and will go to them for other types when the time comes.

The service is exceptional. They have multiple company and coverage options to choose from at low…read morerates. I would definitely recommend them to all my friends.

From the owner: Personal Insurance: multi-policy (auto/home) discounts, good student discounts, SR-22's…read more Business Insurance: Liability, Property, Worker's Comp, Business Auto Life Insurance

I cannot say enough good things about my experience with Ken Wells State Farm. Throughout an…read moreincredibly stressful and prolonged home restoration process, Hugo, Ken, and the entire team provided unparalleled support, professionalism, and kindness. A special thank you to Hugo, who truly went above and beyond in advocating for me when I felt completely powerless. I was dealing with an extremely difficult State Farm claims adjuster (Tiffany)--who does not work for this local office but is part of the larger State Farm organization--and she caused me significant harm by making decisions that disregarded my well-being, dismissing critical concerns, and creating additional obstacles instead of helping. The stress and frustration she caused me were overwhelming, but Hugo and Ken stepped in to fight for me when I had no voice. Despite having no direct control over the claims process, Hugo worked tirelessly to ensure I wasn't left without options. His advocacy, persistence, and genuine care for my situation made an enormous difference. Ken was also incredibly supportive, offering guidance, answering my questions, and making sure I felt heard. Every time I called, I was met with compassion, understanding, and real effort to help me navigate a difficult situation. Unlike Tiffany, who made things harder, Hugo, Ken, and the entire local State Farm team fought for me. They made sure I got the help I needed when I felt abandoned by the larger claims system. Their integrity, dedication, and personal attention to their clients set the gold standard for customer service. Because of their unwavering support, I will be a lifelong State Farm customer through this local office. If you're looking for an insurance agency that truly cares, this is the one to go to. Thank you again, especially to Hugo and Ken--your efforts did not go unnoticed, and I appreciate everything you did more than I can express!

Hello, I just wanted to leave a review for State Farm because they are awesome. So on October 17, I…read morecrashed my car, by the 20th my claim was sent in and approved. Speaking from experience when you crash your car the last thing that you wanna have to worry about is paperwork and dealing with questions and all kinds of people so that you can just get back on the road again. State Farm made it to where it was one and done, they didn't haggle me to approve my claim. They transferred my insurance from my old car to my new car that same day. I just wanna say State Farm is the best.