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Allstate Insurance: Loretta Bailey

5.0 (1 review)
Open • 8:30 am - 5:30 pm

Services - Allstate Insurance: Loretta Bailey

Car and truck insurance

Life insurance

Homeowner or property

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Vehicle

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Volk's Avanti Insurance Agency

Volk's Avanti Insurance Agency

(1 review)

Called and spoke to Eric (an agent at Volk's Avanti) for a commercial quote on a property I was…read morepurchasing. Closing was scheduled for the 20th of the month. I called initially 3 weeks in advance of the closing date. We spoke several times over the next few days, while he spoke with insurance providers and got the necessary required information from me. Once he obtained all the information from me, he called and left a voicemail, stating he had price options to discuss with me. At this point, closing is one week away. I called him back the next morning...and 5 more times throughout the week, leaving a message each time. No response. I was forced to push back the closing, as insurance on the property is required for a successful ownership transfer. Again, on the 20th, I reach out to Eric. Finally I get him on the phone and receive the requested prices. He asks me when I can come sign the policy and make a payment. I explained that I was on my way to his area, and could stop by immediately and sign necessary papers and provide payment, but that I would be in a rush, due to a doctors appointment. I arrive at his office 10 minutes later. I'm met by the receptionist? I tell her my purpose, she disappears to Eric's office and comes back to tell me I'll have to wait, he's on the phone and it could be a while. I waited about 5 minutes before the same receptionist went and located another agent to help me. This agent comes out, I again explain what I need, he laughs and says "oh yeah, you're just going to have to wait for Eric on that." It's a new policy. And a payment. Not rocket science. So, I left explaining that I had spent enough of my life waiting on assistance from their office. My thoughts upon departing were this: Thank goodness I didn't use this company for insurance, because if it's this much trouble to get in touch with their agents to PAY THEM MONEY...it would be seemingly impossible to get in touch with them, in the tragic event that I would need them for a catastrophic event involving my business. Do NOT use them. Find an agent that will respond.

Allstate Insurance: Loretta Bailey - homeinsurance - Updated May 2026

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