I had been looking -- not long -- after being betrayed by my "current"…read more auto insurance company. I will be glad to tell you, that I am the BEST, most careful driver that I personally know. I am not a fast driver anymore. I used to be a nervous, fast driver, however, careful. Now, I take my time, and I am still most attentive driver that I know. My Vision is about 20/25, with correction. Now, in December, 2016, I got a rate hike, of 45 per/cent, which is utterly ridiculous. I tried to reason with the people, but, no go. Convinced I could do better, I got a machine generated quote from State Farm, which, frankly, was stunning. I was in Neil Jarvis' office in Grove, two weeks later. Done deal !!!! Dee, my new Agent, is as good as an Agent has ever been. Easy to do business with. I am totally glad I did not try to "hang in " and keep exposing myself to a bad rate hike, I did not deserve. I strongly believe that you - as an insurance buyer -- should be loyal to only ONE thing : YOUR WALLET. Having said that, this Grove State Farm office is a breath of fresh air. Dr. H. E. Sawyer, Jr.

2 years ago my insurance increased significantly so i switched my agent to Rusty. He worked his…read moremagic problem solving skills and saved me over $700 on my home and auto. He continues to save me money each year!

I am writing this review regarding the current manager at the Miami Branch inside Walmart. I have…read morebeen a customer for the past 24 years as well as an employee of a regional non profit organization. I have not only received exceptional service on the personal level but the challenged clients that I have brought to to the bank have received the same professional service from Amie and staff. They are always friendly and professional.

so really, I know that 0 real shits are given but the chance at persuading even a single person…read morewould make this worth my while and granted everyone's experience is not the same. I've been doing business with First National Bank here in Miami since I was 15, so 21 years. a four wheeler, a few car loans and a couple of home refinances which brings us to about 5 years ago. I was just coming out of a relationship and fell onto some difficult times so much so that a truck, which was through the dealership, had gotten repossessed as well as my credit score dropping drastically as to be expected. during this time I had made an effort to support our local bank, kept in contact even personally went in and talked to the VP about everything that was going on and the hardships that I had been going through all while still keeping up on my payments, aside from maybe 30 days late, but still put forth my best effort to stay in good standings with our local bank. fast forward a few years I had finally found light at the end of the tunnel and finances were being taken care of and so I made another appearance and spoke with the VP and still once again explained everything to him as well as having the money to pay off a loan that I had with them the entire time. I ask the VP what I could do to show good faith and he informed me that I could switch over to a secured loan, I'm guessing so they could collect interest on me rather than just paying off the loan, and so I did. approx 2 years later with my credit coming back up but still not that great I go in to try to get a loan for a $6000 truck for transportation and as expected I got denied because my score was too low. I can mildly understand that so okay. well 6 months later with a credit score that qualifies, I go in and ask for a loan on some commercial property, ask for around 30% less than the property is worth as well as my now wife on the application with me with a reasonable debt to income ratio and I get denied. after 20+ years of business and making sure I communicated while still managing to keep the local bank paid, I get denied. the property was worth approx 90,000 and I was asking for 65k plus they also wanted my home for collateral which would make it under 30% of the value and they came back and said that they could give me 40,000..... very aggravating so please consider this if you think that helping support a local business or more so First National Bank.

We are new to town and decided to try a local small branch bank. We are so pleased with the help…read moreand assistance we have received at CBT Diamond. The staff is knowledgeable and extremely helpful and transactions are handled quickly and efficiently . We would recommend this bank and branch to anyone.

Could not ask for finer help the people here every one of them are wonderful couldn't ask for any…read moremore from anyone great Bank great people in

I spoke with Justin Carnahan, and he was able to save me $4,000 annual between car and homeowners…read moreinsurance. I HIGHLY suggest this office and company!! Thanks again Justin.

They were great when we first became a customer in 2023. Getting meaningful feedback during renewal…read moretime on competing home and auto options both in 2024 and 2025, is next to impossible. Recently, no reply at all to our last-minute reach out, as premiums were due NOW. So we stuck with the same insurance company for nothing other than no comparisons were presented. Not sure what's happening, but they went from 5 to 1 stars in 24 months. Will definitely look for another broker to serve our needs.

If I ever have an issue, it is dealt with in a timely manner! Randy and his team works ver hard to…read moreget me the best rates possible!!! I am very satisfied!!!!