I have nothing but great things to say about Home Team Insurance. My agent, Clay Hart has been a…read moregreat help with insurance questions over the years. Not only did he do his best to find me better coverage at a lower price, he also answered my call on a Sunday evening to go over a question I had on my home coverage. His service goes above and beyond any agent I've ever had. I would recommend him to anyone.

Unfortunately, most of us need to work! There are those that punch a clock and are rewarded with…read moremaking a living. Others are motivated by an upward-mobile career. And then there are those workers that don't consider a job, a job. They love what they do; they stay focused on service to their clients regardless of the time involved. They become emotional invested. A rare breed! Nick Klein is part of the rare breed! He is my insurance guy. I was fighting city hall (insurance company). They approved a repair, repair begun and then reneged on the repair. Once repair starts on a car, no other shop will work with it! For over a month, my car sat as I escalated to two corporate insurance managers but just heard the same story! Sorry. We made a mistake. I then checked in with Nick. He escalated to his management which lead to Nick single-handily negotiating with the repair shop that had my car which got the repair process going again. After a month and half, I now have my beautiful car back. Just a miracle! He probably spent a week working on my crazy case and did not make a dime except my undying gratitude and support. Nick Klein. A Rare Breed!

Go elsewhere! Aleaf insurance agency forgot to cancel my policy after I signed a termination…read moreletter, and they claimed shortage of staff for their negligence. We were charged an additional month and they had no intentions to help me get a refund. I found much better, cheaper service and coverage elsewhere. I had overpaid for terrible coverage for my restaurants for 4 years!

Samantha at Aleaf Was so helpful and responsive when I called her and I am not even a customer. She…read moreresearched an issue for me and got back to me promptly and was incredibly nice and informative. Based on this one interaction, I would absolutely recommend them

Stan recently helped me with a windshield repair on my Chevy truck. Stan listened to my damage…read moredescription, gave me coverage guidance and a repair shop where I could get the chip repaired and then followed up with me to ensure the work was done to my satisfaction. Stan also carries my homeowner's policy and carefully reviews my coverage annually to make sure I have the best coverage possible. He has a great staff that is efficient and caring. Super location in Adriatica off Virginia Parkway, great Farmers Agent!

Stan is amazing, he communicates well, has a huge heart, and is a pleasure to be around. I highly…read morerecommend Stan!

Call Terrell Insurance only if you want professional, honest, knowledgeable and timely help with…read moreyour insurance needs.

I saw the one-star review and thought, everyone has their own experience. Speaking from my…read moreperspective, I have worked with Mike Thompson Insurance since 2016. Before that, we were with another company where we often felt unprotected. Since switching and working with our agent, Javier Garcia, we've truly felt supported. They guide us through questions and sometimes pick up the phone even after hours just to acknowledge our concerns. We use them for boat, business, home, and vehicle insurance. Plus, whenever a client requests our liability information, they respond promptly and professionally. Overall, excellent and reliable service. I never hesitate to referred friends and family to them.

I would have given 0 stars but that wasn't an option. They have very bad business practice. I…read moredirected to this agent through a nationwide rep. Our first point of contact he told me he was headed to a meeting and he'd call me later on that day. Multiple days passed and I heard nothing. I called a few more time before I was able to reach him he then told me he was waiting on a quote from another company. I called back days later and he informed me that the other quote was too high and he thought it would be best if I went with progressive. Prior to him finding these quotes I told him I had decided to go with liability adding uninsured motorist, towing, roadside assistance, and rental. I paid for the policy and was told he was sending over paperwork via email for an electronic signature within an hr. I checked for the paperwork multiple times that day and it never came, I called him for roughly a week trying to get that straight because I know this is normally time sensitive. I left many voicemails and never heard anything back. By the 4-5th call I finally got in contact with his business partner who told me that they did receive my messages and that THEY OPERATE THEIR BUSINESS LINE THROUGH GOOGLE VOICE AND WHEN THEIR SUDDENLINK IS DOWN THEY CANT SEND OUT OR RECIEVE ANY CALLS. I called from another line and he answered and when he proceeded to tell me he was just about to call. That is when he realized that he didn't enter in my email correctly , and resent the info which I did receive. I immediately signed and sent it back that day (mind you it is now at least 10 days after I started the policy) Now fast-forward to Feb. 4th I got in a bad car wreck caused by someone else. I was informed while the scene was being cleared that the person that hit me that caused the whole accident didn't have insurance. while in the ER I called progressive claims department to find out that there was really no coverage at all, the only thing he had on there was liability and roadside assistance. Ive been calling him for the last couple days with no response from him directly. On the 7th of feb after the 7th phone call I place I got his business partner who informed me that he was out on vacation. I explained to him the situation and he informed me that that did receive a phone call from progressive a week or so prior about my paperwork... I asked why didn't I hear anything about that his reply was mike probably forgot b/c he has so much going on. My policy was canceled that day b/c he "FORGOT" to relay info.

I own a storage company in Hickory Creek. The owner sued us thinking that we had a customer that…read morehad a default title loan and that the collateral was stored with us. We never had a customer or the camper on our property in question.They somehow convinced a Denton County judge that we had the camper in question. I went to their office to get a description of the collateral and they gave me the description and the borrower's Social Social number!!!!!!! I wouldn't touch this place, sloppy and questionable business!!!!!

Fantastic business. Very professional and friendly. These guys are fantastic and their rates are…read morethe best I've found. When I was in a pinch they really came through for me.

Casey has handled our home and auto insurance for a few years. He has always been a joy to work…read morewith. He explains everything in detail, works with you to find the best coverage for you. In the past most of my agents just told me what I need, but Casey tried several different quotes till we found the best for us. When we have questions he actually answers his phone (wow) and helps us with the answer we need. I high recommend Casey, you would be very satisfied with his professionalism, kindness, knowledge and just an over all nice person.

Fantastic service from a family owned company that makes you feel like family. They're bilingual…read morewith both English and Spanish and were able to help my grandmother who only speaks Spanish. I myself got auto and homeowners and got a great rate! I also enjoy that they don't give you BS coverages or try to slide anything under your nose. The agents are honest, incredibly knowledgable and do all kinds of insurance (which I did not have with my last brokerage). THIS is what customer service should be like! If you're tired of getting robots answering your questions and runaround answers, Macarty Insurance totally eliminated my insurance stress!

Ingrid is wonderful and very knowledgable! She saved us money in our home insurance in minutes and…read morewe still have a very good coverage. She explained exactly what we needed to know. I will recommend Ingrid to anyone who is looking to save money and have a good insurance according to your needs.