My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

Thank you James Banh and his team at Starwest Ins for saving me over 1,000/ year…read moreI was with Statefarm and I was paying over 1,825 , they got me same coverage with Mercury for 1,257. Thank you James. If you need insurance please call these guys they have first class service. I can call , text, email them and they respond !

My family has been with Starwest since 2017. Multiple policies (a total of 8 and counting) James…read moretakes care of us all. Communication is very prompt and the rates are great. We will continue to use Starwest as our kids leave the nest and need their own policies.

Isabel Gieser is super helpful!…read more Knowledgeable and respectful of time. Definitely recommend.

* I've had Geico Auto Insurance for 21 years now, & in that time they've never paid an accident…read moreclaim in my behalf. * But 3 weeks ago I accidentally scratched a parked car at the grocery store & waited for the owner to return from shopping to alert them. * It was a tiny rear bumper scratch & barely perceptible unless you were specifically trying to find it. * Anyway today I received my Geico bill & it basically doubled from $53 monthly to $99.90 per month. * I later spoke to the Geico representative & he was impatient with no explanation or valid reason for the major increase. * I'm a little taken back that after 21 years of paying ever-increasing premiums to Geico (with no accidents), that they doubled my monthly payments the first time I actually used their insurance service, for a minor scratch. * Needless to say I did not get a comfortable, confident or warm & fuzzy feeling from the stern customer service handling of this issue.

I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

I have been a customer for 10+ years and they have been offering the best customer service!!! I…read morehighly recommend

Leo is excellent, honest, open, very knowledgeable, professional, nice and smart. His team staff…read moreare the same.

Great insurance agents in this office. Customer service is great and professional about explaining…read moreall the different plans and programs and understand my needs. Thank you much I highly recommend this office for life insurance and other insurance needs.

I've been buying insurance from TMN for ten years now…read more The employees have also been there long term and they're all very adept and knowledgeable. I'd recommend TMN Insurance if you're looking for help from experts.

Got my insurance here for a new car I purchased recently…read more Services was great, their insurance rates are even better.

My FIL recommended James after 20+ years of successful partnership. James has given us the most…read morecompetitive prices and coverage on our car insurance since 2021. When my wife and I began our home purchase we knew we could count on James for homeowners insurance. In the state of CA, that's tough since they're all leaving! No task too tough for James though. We recommend and trust him completely. James will come through every time and make sure you are taken care of. We hold him in high regards!

First and foremost, Il'm thankful to find an experienced and trustworthy insurance broker, James…read moreBanh. He provided quotes for my son's vehicle and insurance was provided the same day. James is very knowledgeable. When my son's former insurance company informed us that they were no longer able to provide insurance and was going out of business. We called James and he searched and provided us the best quote and insurance coverage was provided the same day. My boyfriend recommended James since he has insurance here too and has recommended him to several people. Besides, I believe by the word of mouth theory. So once my son purchased his insurance here. My ex father in law decided to purchase his insurance here, too. The only reason I don't have my insurance here is because James was honest to inform me that I already have the best rate from my insurance company. So I highly recommend this place for your insurance needs for their knowledge, honesty and outstanding customer service.

Had the best experience with their commercial team! They helped review and provide insurance…read moreguidance for my uncles businesses. Would recommend them for all personal and commercial insurance needs!

Service was good to get a nice rate for my auto and home combined. Chill place to come and grab…read moresome water. I recommend to come check it out for a nice deal and feel secure on a written contract.

They do everything fast and perfect When i have something…read moretodo They do very good job Thank you so much

Office Good Insurance provides excellent customer service, a wide range of insurance options, and a…read moreconvenient and efficient claims process. I highly recommend them for reliable and high-quality insurance coverage.

Words cannot describe how horrible, arrogant and disrespectful this so called agent LeAnne Nguyen…read moreis. Typing her name just makes me cringe to the core of my bones. Unfortunately, I cannot rate her negative stars, yes Stars (plural). How is she still in business?!?!? Oh I know why, she is a con; a very malicious con that jacks over our own Vietnamese community as well as everyone else. The previous review is absolutely true down to the T! Taking advantage of the elderly? Really? Shame on you and I hope it goes down with you to the grave. I have very low tolerance for sh*t like this. One bit of advise, learn to speak English properly then open up your mouth to explain insurance policies to your customers. Don't waste your time, she'll put you on hold for 11mins. She'll talk to you like you're an idiot and with a major attitude. Learn customer service 101. This will not be the last she'll hear from me, I'm reporting her to the Department Of insurance. It's not even the customer service and Attitude issues, she's definitely a con artist of an insurance agent. Consumers beware!

All the other reviews have said it but I'm just gonna reiterate. This lady is HORRIBLE. My dad, who…read moreis elderly, called in to talk to her about an email from her office that he got and she was so condescending and rude. He didn't know how to open the file and she talked down to him instead of helping him like a customer. I went in to help him and she gave me attitude before hanging up mid-conversation and she was practically yelling at us the whole time. I'll definitely be looking for a new agent for him. I've never felt so disrespected in my life - and from a service I'm paying for no less. Would give 0 stars if I could.