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    Allstate Insurance: Alan Quan

    4.3 (7 reviews)
    Closed 8:45 am - 5:00 pm

    Services - Allstate Insurance: Alan Quan

    Homeowner or property

    Car and truck insurance

    Life insurance

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    6 months ago

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    2 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    10 years ago

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    10 years ago

    this place is decent and gets the job done. the wait on the phone is a little annoying but its overall pretty good.

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    Rod Villamor - State Farm Insurance Agent - State Farm Logo

    Rod Villamor - State Farm Insurance Agent

    (28 reviews)

    I was transferred to this agent after my previous representative retired, and from that point on,…read morecommunication completely stopped. I never once received a phone call from him--not a welcome call, not a follow-up, nothing. I called multiple times, left voicemails, and sent emails, all without a single response. The service team was no better; follow-up was poor and often nonexistent. I was actively trying to get information and quotes for a new life insurance policy, an umbrella policy, and adding car insurance for my daughter. Despite repeated attempts, I never received a call to discuss options, timelines, or even confirm when someone could reach out. The lack of responsiveness and professionalism was incredibly frustrating. Eventually, after continued inaction and rude interactions, I decided I no longer wanted to work with this agent and requested to be transferred to someone else. Even that process required constant follow-up on my end. In the end, I had to take matters into my own hands and handle it myself. Terrible service, zero accountability, and absolutely not the level of care you expect when dealing with important insurance matters. I would not recommend this agent or this office.

    I have been with Statefarm for over 30 years. My original agent retired and I followed his officer…read moremanager to Rod Villamore's office about 8 years ago. They handle everything efficiently and fast. They have a true family feeling. We have had some unique claims, and immediately they took over and handled it all for us. Only great experiences!

    Allstate Insurance: Alan Quan - homeinsurance - Updated May 2026

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