Absolutely amazing service! Every question & concern was taken care of! I would highly recommend…read moregetting a quote from here! The office staff will work with you and if they can't they'll help lead you in the right direction! Overall amazing experience!

I drive less than 1,000 miles a year & have drive safe device in vehicle; I have been a customer…read morefor years and have never put in a claim. Yet I have a huge auto insurance bill and cannot figure out why. I also was told that I have to call a special telephone number to find out about the government mandated refund for all State Farm clients!

Staff is so pleasant. They saved me a ton of money by bundling auto and home insurance together and…read moreeven got me started with life insurance. They always answer the phone and are so helpful when you need something.

Amazing Staff, very helpful and very professional! Would recommend if you are looking for quotes…read moreand insurance.

I am highly disappointed with this company . I went inside the office to speak with the owner…read moreCatherine regarding my auto policy and from the moment I got there she was very rude talking over me & was very unprofessional talking to me through the glass door with other customers in the office raising her voice and being very dismissive. I felt uncomfortable & discriminated against. In the midst of trying to advise her of what was going on she said she had to leave for a doctors appointment but was going to take care of the issue because I was right after all and it will get "resolved". She then winded up making her agent Morgan handle the matter while she left . Morgan was no help at all. I sat in the office for over two hours and nothing was resolved. I would not recommend this insurance agency to anyone. They provided very horrible customer service & extremely poor management. In the midst of waiting in the office other customers were calling in to make payments . I watched the agents put the the customers on hold then get back on the phone a few moments later advise the customers "the system just went down we have to call you back what's a good call back number for you" just to avoid doing their job at that moment which is ridiculous Work avoidance. To anyone looking to go here for insurance I would highly recommend looking else where. Unless you're the same skin color you will not get far with this company . They treat who they want to treat with respect & help who they want to help. If I can leave no stars for a review I sure would.

From the owner: The Macri Isola Catherine Ins. Agency Inc - Nationwide Insurance provides a wide range of…read morehigh-quality insurance products and services to customers in Middletown, NY, and the surrounding communities. We are dedicated to offering superior insurance coverage options that will protect against the unforeseen financial loss of property, liability, health or life.

Lisa Davis has been amazing! She explains everything, finds the best solutions for you. Even after…read morewe moved states and bought a car and sold a car she really helped it go smoothly.

I've been a long-time State Farm customer and had great experiences with other agents in the…read morepast--especially the downtown Middletown office. Unfortunately, my experience with this agency has been frustrating and disappointing from start to finish. I called to cancel my auto policy and was told by Steve that I needed to send over the Declaration Page from my new insurer before they could cancel. I did as requested. I followed up with Michael to confirm it was received, but never got a clear answer. After waiting four hours, I called State Farm directly, and they canceled my policy immediately--no declaration page required. On top of that, when I first received my quote from this office, it included information for a completely unrelated household member I never gave them. That's a serious mistake, and luckily I caught it before proceeding. I went with this agency because of the positive reviews, but after interacting with three different reps, I can confidently say I won't be coming back. I'll also be sharing my feedback directly with State Farm corporate. Just a heads-up to others--be prepared for unnecessary runaround and inconsistent service.

Your shopping for a reliable and honest insurance agent stops with John and his team! John is…read moretruly a great guy who is a personable, compassionate, and an absolute expert in his craft. He and his Allstate team has been there for me and my family for nearly three decades and has helped us through the best and worst of times. You simply won't find a better insurance agency!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a life long New Yorker and a huge sports fan.

Alan, Debbie and Helen are beyond incredible. They are always friendly and courteous. They also go…read moreabove and beyond on a regular basis. There is such a personable attention to detail with the team. They are great. On a side note, Alan is amazing in the community with all the efforts he does to give back to organizations and volunteer his time and efforts. He is an stand up guy.

My experience so far has been wonderful. Alan Turken has been very compassionate and informative…read morethrough the process of insuring my first home. He also never sleeps and has been diligent in responding to my questions: after business hours and weekends. I would certainly recommend him to anyone I know in the process of buying a home or shopping around for a new HO policy.

Katelyn randomly called at the right time. She was…read moreprofessional, courteous and was able to research all the information I needed to switch over from my previous insurance. State Farm's rates saved me a few hundred dollars. Her follow up to details made the process effortless for me. Thank you Katelyn

From the owner: Our mission is to help our State Farm customers cover their families, plan for the future and…read morerecover from the unexpected. We are committed to providing a professional and personalized experience for customers. We are happy to serve customers in Middletown, Mechanicstown, Scotchtown, Circleville, New Hampton, Otisville and throughout the Orange County! License #: NY-LA1810046, NY-PC1810046, NJ-3002857102, PA-1163881

This insurance group is one of the best insurance agency, people there are very knowledgeable,…read morehelpful, efficient and professional. They work very hard to find the best deal in timely manner and provide excellent service based on their broad knowledge in insurance industry.

From the owner: Middletown, NY: It's essential to be protected every day.read more

I really enjoyed my conversations with the staff at joy insurance. They helped me navigate my…read moreinsurance needs and thoroughly explained my options so I could make the best informed decision. I would recommend joy insurance to friends and family.

I was with them for more than 20 years and never had a claim. Finally we had a claim due to our…read moredaughter getting rear ended and it was so difficult getting everything handled. Joy Insurance gave us the run around for weeks before we could get a rental vehicle. We finally were given authorization to get a rental vehicle that I paid out of pocket. I did get reimbursed for this, however the time they authorized the rental my vehicle was almost ready from the body shop. I only used the rental vehicle for 3 days and the car was in the shop for more than 2 weeks. I was also not given thorough info regarding transferring insurance to my son. Needless to say, this was the icing on the cake for us to leave. Very unhappy how this ended with them. This is in response to Liam Joy: I did receive a voicemail and email from your Dad. The email he sent did not have accurate facts. First off, you never explained the process on transferring insurance to my son's name. You took our son's money and then at the 11th hour after time passed you decided to call him and ask about plates. You expected him to know that he needs the title signed over. Nothing was ever explained about the process. This is typical for your agency, just like the claim process. It would have been nice to get a call directly from you when you discovered there was a problem. Let me just say, you had plenty of chances to call me and make good. You decided to ignore this, and thought it would go away. It is unfortunate that it ended this way.