Aaron is GREAT to work with. His customer service is top notch. I highly recommend him.read more

If you are looking for insurance this is the guy to do business with. I highly recommend his…read moreservices to anyone. His customer service is superb!

By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

Great Agent - We had needs! they have always went beyond to help!…read morethere is not a better Agent out there!

The office is convenient to get in and out. Michelle spent a lot of time with us explaining our…read morecoverage for our home and vehicles. She is professional and friendly. We were also able to save some money with them. I highly recommend this office! Deb and J. Ross

Valerie was very friendly, knowledgeable and responsive in helping with my family's home & auto…read moreinsurance needs.

Would not recommend. Valerie was absolutely NO HELP whatsoever. First of all, called 3 times with…read moreno answer, emailed...NO answer...finally got a hold of her, she seemed more annoyed to do her job than pleased to help. Absolutely would not recommend. You would assume that you go to an insurance agency thinking they will be there to answer your simple question since they are the professionals and guide you in the right direction....so think twice before contacting them.

Travis and his staff are wonderful. Montana was at the front desk and immediately helped me with my…read morequestions. I had emailed my car insurance declaration page a few days prior and they already had an 'apples to apples' comparison from several companies. They also had a few ideas on how to protect my house and cars with an umbrella policy. I recommend checking them out if you have a chance. They will work hard to get you the coverage you need and at a very reasonable price.

BE Cautious of this business.... They, meaning the Insurance agents themselves. They charge you…read moreextra hidden fees that is never discussed when buying their policy. I had called to purchase a new policy and to add my granddaughter as a new driver. Spoke to Jose and during our conversation, he never once mentioned the extra $160.00+ fee that is charged by the agency themselves. They call it, "Policy or Service Fee Consent" but they, Jose never mentioned these fees. They charge it separately from the policy itself. It wasn't until I went to sign the paperwork, I seen the hidden fee, and I specifically typed on the signature line, "LET'S DISCUSS THESE FEES". I did not receive a call from anyone at Superior. and it was already after closing. I called the next day and spoke to a woman and told her I wanted to cancel my policy because these extra fees that were never discussed, she stated in a raised voice, "you're not getting that back and that you signed the paperwork approving it". So, I guess when the electronic signature crap they send you automatically signs your name even though it gives you a choice to type what you want, it converts it to a signature. My paperwork shows exactly what I typed and SIGNED. They at Superior are saying that I SIGNED IT AND AGREED TO IT... THAT'S A LIE. I am filing a complaint with the NC Insurance Commissioner of their shady business doings. I have never had an Insurance Agency bill me a service fee on top of what I am charged from the Insurance company themselves, including the one I am currently with. Keep shopping for a better and more honest Insurance Agency!!!

Mandy Simpson State Farm, a 5 Star business that sets a Gold Standard!…read moreMandy and her staff pride themselves on thorough follow up and detailed communications. My personal State Farm business led to bringing over my business insurance as well. Mandy, Stephanie, Natalie all easy to email or text with questions and super fast responses. Mandy as a Local Florence business owner has been very visible and public in her community involvement. One of the really special events she offers to customers and future customers is a FREE paper shredding service. I highly recommend engaging with Mandy when you are ready for your next Insurance quote!

I received great service here. The girl on the phone was so sweet and friendly, like a little slice…read moreof heaven. I can appreciate great customer service. Thanks so much.

We have been State Farm customers for over 40 years, in many different States. The Ashley Berry…read moreAgency in Fort Mill has been a highlight of all those experiences. Ashley, Andrea and Michelle are all very responsive, very professional and very knowledgeable. We have always appreciated and trusted their advice. And, they're just very nice people. We highly recommend them to our friends and neighbors. Ed and Donna Fort Mill, SC

I have my business insurance through Ashley Berry State Farm. I usually find the process of…read moreinsurance to be overwhelming and time consuming. Andrea and Ashley made the process seem less and easy. Customer service is very important to me as a business owner with minimal time. I find when I call I'm able to speak with someone in their office and if a message is left they call me back immediately. Customer service is 5 star in my book.

This company is horrible. I was out of work due to Covid so I was late paying rent for the first…read moretime out of the year and a half I was renting there. They proceeded to give me any eviction notice which I took them to court & WON, but they gave excuses to why they want me out of the house and gave me another eviction. They are rude and unprofessional. Janice the front desk lady was extremely rude. She hung up on me ran around questions and she also told me she didn't have to tell me anything after the courts told me I had to talk to them. No one knew anything when I called to ask no one notified me about the legal measures they took. I would not recommend this company to anyone. This was my first time renting and they gave me worst experience ever.

I would give these crooks zero stars if I could. PURE TRASH. The ladies at the front desk are rude…read moresnobs with no personality. They will make you feel like you don't know what you're talking about, and even when you prove them wrong, they are unapologetic and unpleasant. I'm not sure how they got hired to work here. Or anywhere for that matter. ??? These people will try to rob you blind and charge you for things that clearly are not your responsibility. It's so obvious that these people are trying their best to take money from people and take advantage of any situation that they can. Believe the bad reviews. I'm relatively certain the good ones are only from people who work there.