Excellent friendly and professional service! We were met and offered coffee soon as we walked in…read more Beautifully decorated waiting area, Receptionist was very accommodating and friendly. Nice to go somewhere and receive top notch service from Reception to the Insurance Agent. We are very pleased with the service and insurance coverages we selected. Huge thank you to Debbie and Ryan for helping us with our insurance needs!

We already have insurance with Unity however we purchased a new vehicle. I contacted Unity and…read moreleft a voicemail. Debbie Copeland called me back immediately. We discussed the details of the purchase and Debbie was amazing with her assistance. She was very friendly, knowledgeable, professional and helpful with everything. Can't beat her service!

I think I was scammed by this business. I was told that I would have the opportunity to look at…read moreplans, but my card was charged immediately, and I have not gotten word back about signing up for a plan. I have called several times over the past few weeks to get a refund and cancel the plan and no one has returned my calls or emails. Protect yourself and do not work with this agency.

Jennifer was a great help in getting insurance for me and my kids. Very informative in explaining…read morethings.

Decided to switch insurance and did a quote online. Quick and easy application online but ran into…read morea couple of bumps. I received an email from Erik with my auto quote and to call with any questions. I had a few questions and Erik was able to take my call right away. He fixed my quotes due to some wrong address and told me about all the discounts available. I came in the office today to get everything set up and started. The office was easy to find parking is hit or miss though. They are located in downtown Elizabethtown, so public parking and not a private lot. So parking it shared by the courthouse and other places. The office is beautifully restored, tall ceilings and minimalist decor that just enough to be stylish and not overwhelming. Super friendly front desk and showed me wear Erik's office was located. Super easy to find, it was literally to the right of me, but still tho. Nice people! Erick was ready with my folder and get my policies started! I didn't have a couple of information was needed, but he was able to get everything started. I was able to call back the next day and bam! Easy and quick! So excited to start my new policies! Thanks to Erick Baumgardner and State Farm Insurance Team Travis Thomas!

I have dealt with a lot of Insurance Companies in all my years, however I have never been treated…read moreso wonderfully as with the people in this office... They always call back and friendly. This Office exceeds all others and I couldn't be happier. Thank you all so much!!!!

Very unhappy with man that runs office. I thick he treated us different because were a mixed couple…read moreand have good jobs. I will let my brothers know.

From the owner: Proudly serving Elizabethtown, Kentucky and surrounding areas. As your Shelter agent, my job is to…read morehelp you find the types of coverage you need to protect what matters most to you-your family, your home, your vehicles and more. I look forward to helping you get the right coverage at the right price and providing the outstanding service you expect.