If i could leave 0 starts I would. Absolutely ridiculous what this company puts your through. You can not do anything and i mean anything without having at least 4-6 different calls with different people, all in which last hours. I also had a conversation with Crista, it sounded like she didn't even know what i was talking about, and didn't know how to help. I was promised calls back, and would receive nothing. It truly doesn't get worse than this. I have never experienced such horrible costumer service ever and i have had multiple different insurance company's. There "help" ( i am using the word help very loosely ) is mediocre at best. read more