I'd give them 0 stars if I could! I contracted Sam to do a simple fix on my roof one of which was to replace the turbine. In the beginning he was great, he responded in a timely manner, and came out to do the work on time, no complaints. A few days later I contacted Sam telling him the turbine was extremely loud and interrupting my sleep. He assured me that he would come out to look at the turbine and/or replace it. That was on February 17!!!! It is now April 5th. I've been calling and messaging Sam to correct the issue. He's given 2 dates so far that it would be fixed but then he didn't show or call to let me know he wouldn't. I've been having to call and message him over and over AND THIS THING ON MY ROOF IS STILL EXTREMELY LOUD!! DON'T TRUST THIS GUY AFTER YOU PAY HIM YOU GET NO RESPECT, NO FOLLOWUP, FORGET THE WARRANTY HE WONT COME OUT!! A simple call from him acknowledging the situation would have been nice. But nothing!! I have a job to do as well I shouldn't have to track him down to do the work I've paid him to do! read more