Took weeks to even return multiple calls. Simple courtesy of a call back saying "hey we are really…read morebacked up" doesn't exist in this company.

Heard Plumbing came out to fix the filter on my well in Cedarville. They had no parts with them…read morehad an attitude and arrived in a nasty decrepid truck, they had to return to Alturas which jacked up the bill. After several calls with the surly owner they finally came out and finished the job properly this time, with two new plumbers who were well prepaired, polite and efficient. No Bill was ever sent to my home and finally when the bill arrived 6 months late they assessed over 60 dollars in late fees because they never invoiced me on time. I guess they are ok if you are willing to deal with the disrespect, drama, high prices and disorganization

Plumbers are slammed right now & Altamont Plumbing were the only ones who got back to us. Were…read morewilling to work with us despite using a home warranty program which I know is an annoyance. Friendly, polite & prompt craftsmen. Thank you so much!

I received an email saying that I owed $588. I've never used this company. I've only lived in OR…read morefor a year. The invoice had only my first name, but they had my email and phone number and incorrect street address. When I called to ask how they got my information, they acted like it was no big deal and said they probably did work for me before and their new system got mixed up. Would you trust a company that doesn't verify who they billed? I don't know who gave them my information, but he practically hung up on me when I asked him to scrub the file. Very RUDE and lacking in customer support.

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

After our first positive interaction with this business, I anticipated a similar, positive…read moreexperience. Sadly, this was not the case. We called JDK for the same issue we had experienced a year prior, which generally has to be performed once a year after our rainy season begins. Being as he had done the job before we just assumed he would arrive prepared. He tried to fit us in immediately because he would be passing our home on the way back to Redding and would make a quick buck on the way. He arrived with no tools. No snake. Which was what the job required and he was told this when we called. He arrived and proceeded to shove our garden hose in the pipe, which then became stuck. After two hours, I intervened and shut that down and asked that he return with the appropriate tools. He returned the next day with the snake. The woman that accompanied him absolutely tore our lawn to shreds spinning his truck tires. He snaked the pipe, but spent most of the time sitting in his truck because his "hands were cold". We paid him $275. The next day we had to call him because the situation was not improved. We called him to return to complete the work. We have spoken with him several times by phone and there is always some excuse. Witness in a court case. His friend had his phone and he couldn't make or receive calls. He had to stay up all night on a job at the casino. Two weeks of phone tag and excuses. Finally arrived on Monday. Spent 10 minutes snaking the line and left. Hopefully this time fixes it. Very unreliable. Will never call on this business again.

They did a great job and solved our plumbing issue promptly at our mobile home park. Thanks John!read more

I called 2 plumbers and Matt is the only one who responded. He was super efficient and…read moreknowledgeable. Price was fair, I know plumbers aren't cheap. He fixed 3 pipes and 2 loose connections in 30 minutes. Perfect!

Actually, I'm not sure about the quality of Matt's work, since he left without finishing the job,…read moreand turning the water on at our new build. For some reason, on the final day, (after he got paid) he told that us he was leaving to get parts and would be back in an hour. He left a puddle of water under the sink in my NEW vanity, (meaning that there was a leak in the drain he installed) and never returned to finish the job, or called to explain himself. After that disappearing act, I didn't bother to try and contact him, (though my builder did with no response) I'm done with Grant Plumbing. I had some trouble getting him to call back and respond to my texts in the beginning of the build, which I found very frustrating, and unprofessional. He "may" be good at plumbing, but his problems with communication and lack of integrity are nothing to be ignored. Unfortunately he's in Klamath Falls, with few plumbers to choose from. He has all the work he can handle and it may have gone to his head.

These guys responded to our queries quickly on 2 occasions, arrived promptly, gave excellent…read moreservice (they know their stuff) and all for a fair price. We are very pleased and will continue to call them for all of our plumbing needs. Highly recommend Case Plumbing!

We had a leak from the street to the house. Matt Case came…read moreout the day I called n gave an estimate. He was there to do the work 3days later. He did an amazing job! Have recommended him to our friends.

We've used them twice, once for our water heater and the second time for a leak under our sink. We…read morehighly recommend them! We first used Water Heater Mafia a few months ago. Our water heater had gone out and within the same day they had someone out here, who tried to repair it but it was unrepairable. Within the hour he had a new water heater on site for us and installed the same day! As where other companies couldn't even get someone out for the next few days, let alone the same day and on a Saturday! We used them again today for our sink in the kitchen having a leak, the gentleman who showed up was very professional, explained what was wrong and fixed in it just a few minutes. They're always priced so fair, they gave us a breakdown of cost and in today's world it's so nice knowing they aren't going to price gauge you. We cannot recommend using them enough! We hope in the future they had on toilet services as we definitely would've used them for that too last month. 10/10 recommend them!

First of all I need to worry either on the fly from mine dumped and needed ASAP…read more Quick customer response but the gentleman was rude when I tried to ask him questions I had problems as soon as he left a day goes by he shows up does nothing to fix it just looks at me. Called a third day he shows up on site, doesn't present himself to anybody, We were home and he just left. 50 Google reviews I think more like 50 fake Google reviews .be very beware do not go to these people for I was taken for a large amount of money.

Eric W. with Earl's did an amazing job and was super knowledgeable. The entire process was…read moreseamless. We received quotes for minor repairs and overall replacement of our well pump for our home in Whitmore, CA. Eric got us scheduled for the minor repairs asap. He showed up on time, knocked out the work, and his quote from day 1 matched what I paid at time of service. I will definitely be calling them back for all my plumbing needs. Earl's gets my 5 stars! Thanks again Eric. Jon

They didn't get a permit for the hot water heater that we had installed less than 2 years ago and…read moreit's not up to code and they aren't willing to fix there OWN work to get it up to code. They told us they aren't required to permit anything and that it's not their problem. Incredibly unprofessional and would not recommend.

I called Jolly Rooter on Friday to request a quote for installing a tankless water heater to…read morereplace my traditional tank before painting my garage interior. Rich, the owner of the business answered the call and sent Chris out for the quote. Their price was fair and lower compared to another quote and their knowledge of the work that would be required was extensive and much appreciated. They said they could do the job on Monday so I hired them on the spot. Chris showed up promptly Monday morning and spent the day doing an extremely meticulous job on the install. He took his time to make sure the end result would be pleasing to my very picky aesthetic standards as well as operating perfectly. The entire system was tested and working perfectly before I paid a dime. Look no further than Jolly Rooter for a very competent and reasonable plumbing company with excellent and friendly customer service! I will use them for all of my plumbing needs going forward and highly recommend you give them a call if you're here looking for a plumber. Thank you Chris! A+

They were professional. Showed up on time. Completed the work quickly and efficiently. However,…read morethe cost of their service was very very expensive.

I had an excellent experience with this plumbing company. David and his crew were amazing from…read morestart to finish. Their customer service is truly the best -- very responsive, honest, and respectful. The price was fair and absolutely worth the quality of work they delivered. Everything was done professionally, on time, and with great attention to detail. I highly recommend David and his team for anyone looking for reliable, high-quality plumbing service. They definitely deserve five stars!

Gas go boom. I smelled gas near my water heater and thought I was going crazy because other people…read moreI asked didn't' necessarily smell it. So, I ordered a gas leak tester from amazon and it was beeping like crazy when I searched for the leak myself. The boys at Stratton were utilized to check for the leak. Communication was good and they arrived on time. They tested and confirmed my own suspicions via the soapy-water test. The leak was fixed very quickly and a connector was replaced. 20 minutes later I felt better and no gas!