I knew my experience at Grantline Smiles was going to be exceptional the moment I met Favour. From…read morethe instant I walked in, she made me feel genuinely welcomed and at ease--she is an absolute gem. I can say the same for Dr. Liao, Penelope, and CC. Each of them made me feel relaxed, comfortable, and confident, and they quickly earned my trust. Dr. Liao is incredibly caring and professional, and she made the entire experience seamless and stress-free. Penelope was so attentive and meticulous during my cleaning, making sure every detail was taken care of--my teeth have never felt better! CC was equally thorough and considerate while polishing my teeth and applying the fluoride. His attention to detail and gentle approach were truly appreciated. Everyone at Grantline Smiles is kind, welcoming, and genuinely cares about their patients. When it comes to dentists, I've found my home!

Service was amazing! They were quick but explained everything thoroughly. Office is super nice and…read moreclean. Just went in for a check up and cleaning but already scheduled to go back

I've been looking for a new dentist in the area but hadn't chose one. I had an emergency and needed…read moreone that was open on the weekends. I checked out the reviews, services offered and confirmed that they took my insurance. I called and was able to make a morning appointment for the next day. The staff was friendly. The appointment took a while but I'm thinking because I'm considered a new patient. The only thing I didn't like is they tried to upsale a type of cleaning without mentioning the cleaning that's covered with my insurance. Front staff and the dentist were all nice.

If there a negative -10 I would give this place that numbers…read more My experience with this dental/orthodontic office has been extremely frustrating and unacceptable. The office demanded approximately $4,500 out of pocket, beyond my copay, for orthodontic treatment. Because the amount did not appear consistent with my insurance coverage, I filed a formal complaint with my insurance company's Complaints and Appeals Department. After reviewing the matter, the insurance company provided written documentation stating that my responsibility should be approximately $1,040--not the $4,500 being demanded by this office. I personally delivered that paperwork to the office, yet they have failed to respond or move forward with treatment. Treatment is not being provided, and the office appears unwilling to address a documented concern. I have filed complaint against this office to Dental Board of California. A professional healthcare provider should communicate clearly, provide an itemized explanation of charges, work with the insurance company, and avoid leaving a patient without treatment while ignoring written documentation. All in similar situation please complaint against them so these offices shut down quickly and we get someone who are ethical. This experience has caused unnecessary stress, delays, and a complete loss of trust. Based on my experience, I cannot recommend this practice and if you have similar concern please flag them to https://www.dbc.ca.gov/consumers/index.shtml and also to https://www.dca.ca.gov/consumers/complaints/dbc.html.

My mom needed to get a few teeth extracted and implants so I looked up a place and found Innovo…read moreDental and Dr. Tejdeep. They had incredible reviews and they live up to those standards! It was a process with my mom's dental needs and the Dr. walked us through each and every step. You can tell he clearly cares about his work and his patients. I am so glad we went to him and will continue to do so! Trust me when I say you will not be disappointed if you go to him. Also, the entire staff is always amazing! I will definitely be recommending them to everyone.

I previously waited over 2 months for a dental appointment from UCSF. When I called on a Thursday,…read morehe made an appointment for the very next day, Friday. They took x-rays and a CT scan right away. I had an ugly cavity on my front lower tooth next to the gumline and they fixed it 3 days later using my less than ideal insurance. I was afraid they would have to pull the tooth and they repaired it like new. Wow! I was treated like gold and felt like I have a new friend. The office is super clean and their craftmanship is amazing. A+++ Thank you from the bottom of my heart.

Really amazing experience going here for the first time and referred this Clinic with my relatives…read more Registration is quick and easy and waiting time is short. Being a new client, I expect that appointment will take long due to xrays and evaluations but I felt comfortable and at ease. From receptionist, dental hygienist to billing, all staff are nice (all smiles) and professional. My hygienist is Logan and she was really amazing. Her hands were so gentle and light and I even fell asleep on the chair if not because of the suctioning I will sleep the entire time. It was new to me because most of the time I do my cleaning, I always feel anxious but in this Office I felt so relaxed. Looking forward on my next appointment.

A great place to go for dental care. Everyone at the front desk is very friendly and helpful…read more Always super clean there.

I love Dr. Singh and her staff! They are amazing, caring, and always take their time to make sure…read moreeverything is done right. I know they're probably tired of seeing me come in for every little concern about my teeth, but we always share plenty of laughs during my visits! The receptionists are wonderful and explain everything in detail, from what my insurance covers to any out-of-pocket costs, so I know what to expect. Because of my medical condition, Dr. Singh even followed up with my primary doctor to make sure the medications she recommended were safe for me. That level of care means so much. Amazing doctor, amazing staff--I truly appreciate them!

I'm updating my review because while I've been happy with the dental care I received, I recently…read morehad a frustrating experience with the billing. I was given an estimate for my treatment and was told what my portion would be. It wasn't a small amount, but I trusted the estimate and gave them the green light to move forward. I have dual dental insurance specifically to help with situations like this, so I was pretty surprised when, much later, I was told that insurance wasn't going to cover about $1,000 of what I had originally been told they would cover--and that I was now responsible for that balance. That's where I became upset. $1,000 is not a small amount to unexpectedly add to a bill after the treatment has already been completed based on an estimate I was given. I asked them to continue working with the insurance company because I felt the claim needed to be pursued. About a month later, they were able to get an additional $200 covered. I appreciate that they got something resolved, but it also left me wondering how much more could have been covered if the claim had been pursued more thoroughly from the beginning. I was also frustrated that I was asked to call my insurance company myself to help get the claim processed. I understand that insurance coverage can be unpredictable and that not everything is within the dental office's control. What I do expect, though, is for the office to make a reasonable effort to work through the insurance process before passing a significant unexpected balance on to the patient. I've spent a lot of money with this dental office over the years and have even left them two 5-star reviews because I genuinely had a good experience with the care I received. That's why this situation was particularly disappointing. I'm fortunate that I can cover the unexpected expense, but I'm updating my review because I think patients should be prepared for the possibility that the billing may not match the original estimate and that a significant balance could show up later. If you're considering treatment here, I would recommend getting a detailed estimate and following up closely on what your insurance actually pays before assuming the estimated patient portion is your final cost.

This was my second visit, and I couldn't be happier with the care I received. From the moment I…read morewalked in, Elizabeth at the front desk was incredibly welcoming and helpful. She took the time to thoroughly explain my insurance coverage, which I truly appreciated. I pay for insurance every month but have never fully understood what it actually covers, so her patience and knowledge meant a lot. Daisy was wonderful as well. She took my X-rays and paid close attention to the reason for my visit, making me feel heard and comfortable throughout the process. Dr. Lily Hsin was absolutely amazing! She is kind, knowledgeable, and genuinely cares about her patients. It's clear she has built an incredible team, and you can tell that everyone enjoys what they do and takes pride in providing excellent care. I highly recommend this clinic to anyone looking for a friendly, knowledgeable, and professional dental team. Thank you all for making both of my visits such a positive experience!

The type of care I'm receiving is a series of things, but the first step in my series is a deep…read morecleaning. The deep cleaning was done by Jessica, and she was awesome. She went over what the procedure is going to be like and asked for any questions, or concerns I had before starting. I asked how to properly floss and brush, and she showed me and demonstrated how to do them properly to help in the future. The office and the entire staff are super friendly and nice. At the same time, they do their best to help financially with any procedures you do and give a consultation and list of costs before doing anything which is great to plan things out. I highly recommend this place to anyone looking for a dentist.

I've had nothing but excellent experiences at South Tracy Dental Care. The staff is always…read morewelcoming, professional and genuinely caring. Dr. Kian begins each visit by asking about any dental concerns I may be experiencing, carefully investigates those issues, and takes the time to explain treatment options honestly without ever making me feel rushed or pressured. He performs thorough exams and cleanings while being exceptionally gentle - unlike experiences I've had at other dental offices where my gums were left sore afterward. The dental assistant, Edith, is friendly, attentive, and gentle and during X-rays, polishing, flossing, and every part of the visit, making the experience very comfortable. The office manager, Millie, always greets patients with a warm smile and is a pleasure to work with when scheduling or handling paperwork. I highly recommend this practice to anyone searching for high-quality care and a trustworthy dentist.

All the staff at Dr. Kian's office are incredibly helpful and kind! Millie at the front desk is…read moreinformative and knowledgeable. His office was able to schedule me a consultation quickly for concern of a broken tooth and has made the following care easy. As far Dr Kian, he is very quick yet efficient. I've never felt more comfortable in dental chair. His dental assistant as well made things comfortable and tolerable! Thank you to the staff at South Tracy Dental. Very much recommended coming here for cleanings and such!

Amazing! It has only been two times that I have visited here and I can't see myself ever going…read moreanywhere else! I never knew dental care can look like this. Dr. Sanchez is such an incredible person and it doesn't take much to know you are in good hands. Incredible attention to detail, office is very very Hygienic and the care is so so gentle, efficient, fast, and very well done! Jim is very kind too, amazing team! All the goodies are so considerate and such a plus! Dr. Sanchez even discovered a small defect that was causing some sensitivity that I don't think anywhere else would have discovered or even cared about! You will be excited for your visits and to take care of your teeth! Your work will always be painless and flawless here!

Absolutely amazing experience from start to finish…read more My husband and I have both been coming to Dr. Sanchez for the past 3 years. Not only are the extremely friendly, they are very efficient and always do a great job. As someone who works an 8-5 job, scheduling appointments is always hard; but Dr. Sanchez's office is always able to work with my schedule. Scheduling is super easy, and the exam is always thorough but fast. Dr. Sanchez is great at what she does. I recently had to have a couple of fillings completed and I was in and out in about 20 mins. No pain, the fillings look amazing, and I'm able to eat right away. Going to the dentist can be something we sometimes leave for last minute because of various reasons but I highly recommend coming to Dr. Sanchez for personal, fast and efficient care.

Been going to Shirley Zhao for about 6 months now, service has bern excellent, staff has been…read moregreat, scheduling has been easy and they on top of it. As much as I hate going to dentists, they are pretty good, definitely recommend.

Had an emergency appointment due to swollen lymph nodes that I assumed was from a broken wisdom…read moretooth infection I had for years. I was right. After referring me out to an oral surgeon because Dr. Zhao would be on vacation the upcoming week for an extraction. I ended up riding it out with antibiotics and she saw me that first week back for impacted wisdom tooth extraction. I did this because I felt good energy from my emergency diagnosis. I hadnt been to a dentist in 8 years. Everyone in the office was warm, caring and considerate. I needed to raise my hand quite a few times for extra novacaine because I have a higher tolerance in which the dr gave without hesitation. They paused when needed for me or themselves as it was a tricky wisdom tooth with curved roots (yay haha). I barely had pain the next few days and lived comfortably on ibuprofen/Tylenol without issues. I plan to go back for my deep cleaning because of this experience, not as scared as I used to be. They're prices match and they're fully transparent ahead of the work completed. They aren't after a wallet.

I wanted to take a quick moment to compliment the incredible team at Dr. Sanchez's office…read more Special shoutout to Melissa and Paula at the front desk! Extremely accommodating on financial plans as well as scheduling. Had THE BEST cleaning from Tia! There's a reason I commute from SF to see them. Great job, team!

this guy is a ripoff my young 30 year old son in law went…read morehere for an evaluation and this guy said he had 8 cavities and needed 2 crowns and wanted over 2500 bucks from him after insurance pays their part my son in law went to another dentist for a second opinion and they said he has 2 cavities and might need one crown at the most this guy should be reported to the state or someone what a scam and ripoff how can you have the nerve to tell my son in law that he had 8 cavities and needs 2 crowns and try to take him to the cleaners you should be ashamed of yourself