I love to support small businesses. I have Greene's Cleaning Service cleaning my two rental homes…read moreand they do an excellent job each and everytime they complete a job. They pay attention to detail and they are fast and efficient, each and everyone of my guests, who have rented my one of my homes rave about how clean and spotless my rentals are. I'm glad I hired this small family operated business, Thank you for helping me run my business. I highly recommend, Thanks Greenes Cleaning.

I'm disappointed to have to leave this review. My initial interactions with Greene's Cleaning…read moreService were great. I requested a quote for a deep move-out clean, which was extremely reasonable. I paid the deposit right away. Although they typically do vacation rental cleanings, they seemed willing to do a one-time move-out deep clean for me. I wasn't concerned about the lack of reviews here (my first mistake!) because of how accommodating and friendly the owner seemed to be. We scheduled a date. Before the date they requested the full remaining payment, which I again remitted right away, and they set off to work. They sent photos of some of the especially deep cleaning work they did behind my appliances which I specifically requested. In the initial quote the owner mentioned deep cleans take 2-3 days. So you can imagine my surprise when the update messages I got from him indicated being done in a few hours. He did mention he had brought other workers with him to make the job go faster so I figured hey, they must be really efficient! However when I returned home two days later the rest house was.... not clean. It wasn't dirty, although I did find several mystery pieces of trash around the house, which the owner claims to be mine, but don't correspond to any items I have in the house so not sure how that's possible. But it didn't look like anything had been cleaned, aside from behind the appliances. Certainly nothing resembling a deep clean. There were stains on the kitchen floor (presumably from getting the gunk out from behind the appliances, but then not tidied up), stains on the stovetop, stains leftover in the microwave, countertops only passingly wiped down. The refrigerator, which I requested to be cleaned internally, still had a massive stain it. And these are just some of the issues. I sent some photos of some of these issues to the owner, with a note of surprise about the quality of the work. All of the photos he attempted to explain away-- stain in the fridge "wouldn't come off", even though I showed him a photo of what it looked like after taking a magic eraser to it for 30 seconds with substantial improvement. Spots on the bathroom floor I pointed out also "wouldn't come off", even though for me they lifted with a few wipes. He frequently insisted that he and his team "worked hard" on the project, and I'm sure that's true! But hard work does not always equal quality work. I requested a partial refund in light of what I found to be a sub-par job. He mentioned that it is in the company's terms of service not to provide refunds and offered to send that document to me--after the fact! Would have been great to get those terms before hand. He (repeatedly) accused me of trying to get a cleaning "for free". Frankly, the time I've spent arguing with him is costing me more than what I already paid for the disappointing cleaning services, and now I'll have to hire someone new or do it myself with no recoup of the cost. According to him, people try to lodge fake complaints to scam free cleanings all the time-- but I found that odd since he also claimed he has never received any complaints before. So where are all the complaining scammers coming from if you never receive complaints? He then offered to send another cleaner out to retouch some areas, but mentioned that the cleaner would not go over anything they had done before. While I appreciated this offer, I didn't see the point in this as all the places they had gone before were not sufficiently cleaned, so what would another cleaner even have done if not revisit the tasks that weren't done well? He is now claiming that the place was "trashed" when they came, with the microwave toaster "disgusting. They looked like they where [sic] never cleaned". He claimed also that "there was dirty dishes sitting everywhere in the counters, food all over the place, floors where [sic] quite dirty as well". He claims he has before pictures of the place and I would love to see those! I did fail to take before photos which is on me. But I do have witnesses who were in the house days before who can attest to the state it was left in. It also seems like he's now blocked me on the Yelp messaging app because none of my responses are going through-- and listen, I'm exhausted with this back and forth too, but refusing to continue to engage with a client who is expressing genuine disappointment in your services is what seems like a scam to me. If you're one of Greene's current clients and are happy with them, that's great-- they genuinely seem like nice people. But my experience has been so awful that I want others to know about it. I'll also be filing a complaint with the BBB.

This business is great. The cleaning was amazing and are very hard working. They routinely keep my…read morehome sparkling and smelling amazing. They are always on time never late. They are very friendly and have great pricing as well 10/10 recommend.

Shane cleaned using a multi filter vac so no fine soot escaped into air or room. Very thorough,…read morepolite and reasonable rates. Their number is (423) 297-4037

I can't not say enough wonderful things about these 3 women. We just bought a large house on beech…read moremountain and it was filthy. They made the house look brand new and sparkle. I would highly recommend using their services. They are so kind, clean anything and so hard working! Looking forward to using them again and again! Anne

I would highly recommend!! Jose was very responsive to my many questions! Their quote was great and…read morewe had our initial deep clean last week and I couldn't be more happy. The 4 ladies that were here were so thorough and my house hasn't looked this good since we moved in!! Can't wait to have them every 2 weeks!!

Their quote for a cleaning was over $200 more than the other quotes I received. They were rude in…read morecorrespondence and I would not hire them to clean my shoes let alone a home. Poor business practices.

Great customer service. They go above and beyond. There was a bit of miscommunication on…read moreappointment time come to find out he was out of town.

This group of guys have only worked one day so far in my home. They are so kind, respectful and…read morecarful to take care of my home. The clean up any mess they make like they where never there. So very happy with them so far. Glad I chose them. Thanks guys

I have been using Carlton Cleaning for a few months. Deanna Carlton is one of the best cleaners I…read morehave ever had the pleasure of using. She is very thorough, uses chemical free products that smell great, and is always here on time to clean every other week. She is flexible with the frequency of visits so you can set your own schedule. I have her come every other week, and my house has never looked better. She is operating as LLC, and is bonded. And, I really LIKE her! I highly recommend Carlton Cleaning.