I hate this company. Between the horrible "automated bill pay that doesn't understand English" and…read morethe 19 minute wait time and the bill adjustments, I just hate it.

A total ripoff that don't bill correct charge very rude no speak English can't understand them very…read morevery rude pay the bill an they say you didn't still arguing with them very rude I hope they go BROKE no love Lost

I worked with Alex the last two days, and he was so patient and helpful. I am very happy with the…read moreservice I received from him and Verizon.

These people LIE,LIE,LIE. DO NOT BELIEVE ANYTHING THEY SAY. Lindsay sold me an iPhone 6 telling me…read moreit was a 6X. Then she said it was identical except for an upgrade . She told me that you can't upload an existing phones info via the cloud into a 6x so I was better off with the 6. Marcus the manager tried to get me to keep the 6 by telling me there was virtually "no difference " THEN they both assured me I would get a $25.00 monthly credit off the price of the new phone, when in reality I just learned I'm NOT entitled to it! Thank goodness I'm in my 3 day return period. They are BOTH highly incompetent and need to fired.

I am canceling my "service" with this company. It may be the least expensive internet provider, but…read moreits dependability & service barely rate a "C-minus." List of internet outages: Aug 16, 2013-2017 hours, 2058 - 2102 Aug 18, 1010-1228, reset modem/router 3 times Aug 19, 0542-0642, reset mod/router Aug 27, 0850 - 0920, reset. modem/router 2x's Aug 29, 1945 - 1957, internet out, reset mod/router Sep 01, 1204 - 1223, internet out, no wifi to TV or cell, reset mod/router 3 x's, finally connected Sep 04 * at office, exchanged for different modem/router, 1st try, bad power cord...exchanged, set up @ 1019 hrs, works Cell ph & ROKU Oct 26: internet goes off, reset modem/router 7 times, no luck. Called Vyve Customer service, their tech came Oct 28, but could not fix service. Vyve scheduled another service appointment for a week later.

From the owner: We're Vyve Broadband, and we're thrilled to be your Internet, home phone and tv provider. We work…read morenon-stop to create a world-class network of services, built around you. At Vyve we're invested in our people, communities and service. We are proud to service rural America in 16 states bringing fast Internet backed by our rich-fiber network, PLUS phone and tv all for your home or business. Vyve is committed to bringing the latest technology and services to the Torrington community because we don't just work here, we live here too. For internet service at unbeatable speeds with unbelievable prices call 8553678983 in Torrington now, and as your neighbors, we want to welcome you to Vyve country.

This company makes cancelling an absolute nightmare. I'm writing this from inside the store where I…read morehave to needlessly wait in line to return my equipment after cancelling service. This is crazy. The phone call to cancel took about 45 min - the poor rep was required to hit me with all sorts of promotional BS before cancelling, I asked him and he admitted it! I already have fiber - nothing can be done to save my business. At that point they're just trying to make it difficult. This entire process is by design, time-consuming and difficult. I'm waiting just to have a barcode reader scan my stuff - and they make me wait so that this person can again attempt to hit me with a sales pitch. I arrived at 12:35pm - Will update once I get through the line.

Be honest and don't lie to people. The sales woman told us…read moreone thing...., put it in writing and then we find out she couldn't honor it.

From Cheyenne. Constant buffering. Was promised 55mbps, get around 4mbps. Shuts off completely…read moremultiple times throughout the day. Regret using this service.

Switched to Millhouse from CenturyLink about 5 months ago. Speed is inconsistent and all over the…read moreplace. We are paying for a 15 mbsp and have NEVER seen the speed that high, average is around 7. We signed up for automatically billing during installation, and then our service was shut off temporarily because for whatever reason the automatic billing was never put into place. We lost service yesterday afternoon, and over 12 hours later we still don't have it restored. When I called tech support last night after over six hours of an outage they still could not provide an ETA of when the service would be available again. The representative on the phone wasn't even sure "what was going on" at the tower site.