I have referred people to season's hospice for the last 4 years. They have always been easy to work…read morewith and truly care about there patients. I would highly recommend!

MANIPULATIVE AND ETHICALLY BROKEN EXPERIENCE WITH PARADIGM HEALTH…read more Summary: Paradigm Health ignored hospital discharge orders, pushed full hospice enrollment without cause, and never provided legally required Medicare billing details despite repeated written requests. When I pressed for transparency, they later framed my persistence as "threatening." I simply asked for three reasonable items -- and they refused to provide the most critical one: a detailed Medicare billing report, which is every family's legal right. (They called my repeated request for this information "threatening.") Their nurse told my mother she was "going to die soon" -- a message the caregivers strongly opposed. The CEO ambushed our family, ordered the caregiver to leave, and used religious deflection instead of accountability. Paradigm later lied that it "removed itself" even though my father said he was going to fire them. They ignored our co-POA, catered to my sister's "doom-care" agenda, and supplied oxygen machines as loud as a motorcycle. Paradigm is private-equity-owned and driven by profit, not patient care. Avoid this agency at all costs. Full Account: My mother was discharged for palliative care, not hospice -- yet Paradigm ignored her discharge instructions and forced hospice enrollment for what appeared to be cost-saving and billing motives. She was never prescribed hospice drugs, and her hospital discharge paperwork did not state a six-month life expectancy. Several independent geriatric specialists confirmed hospice was medically inappropriate and unethical in her case. From the start, the care plan never changed. If it was ever emailed, it was never explained to my parents or the caregiving team providing 24/7 in-home support. There were no coordination calls or updates, and no accountability. Despite repeated written requests, Paradigm never provided the detailed Medicare billing statements that families are legally entitled to review. Paradigm's assigned nurse visited twice weekly ($10,000 - $12,000 was billed to Medicare monthly as we found out later), but instead of offering comfort or direction, she repeatedly told my mother she was "going to die soon." This was not only false but emotionally damaging. The entire caregiving team -- four professionals -- confronted the nurse directly, expressing strong disagreement with her "doom-care" messaging. The resulting animosity was justified -- the caregivers were advocating for hope and dignity while Paradigm seemed focused on decline. The situation worsened when Paradigm's CEO personally intervened, despite being told twice that we would reach out when ready. He arrived unannounced, the caregiver on duty was asked to "run an errand", and isolated and cornered my elderly parents. During this ambush, he dodged questions with hollow religious references and moral platitudes instead of offering facts or solutions. In his follow-up notes, he continued the same behavior -- hiding behind religion while refusing to provide documentation. Paradigm later falsely claimed it "removed itself" from the case. That is simply untrue. We have written and audio evidence of my father saying he was "going to fire Paradigm." Their statement was an act of revisionism. They also ignored our co-POA structure, which clearly designated joint authority for handling agency and business matters. Instead, Paradigm communicated selectively with my sister -- part of what we came to call the "doom-care squad" -- who aligned with their passive hospice-first mindset rather than advocating for living care. Finally, Paradigm provided oxygen concentrators so loud they registered at the level of a constantly revving motorcycle. We measured and documented the sound levels ourselves. When we raised concerns, Paradigm's dismissive reply was, "This is the best we can do." We ultimately purchased quieter machines at our own expense. Paradigm Health promotes itself as a faith-based, compassionate care provider. In practice, it behaved like a corporate hospice mill -- private-equity-owned and driven by profit, not patient care. They blurred the line between palliative and hospice, ignored physician orders, disrespected legal authority, and alienated caregivers and family alike. If you value transparency, dignity, and genuine compassion, avoid Paradigm Health at all costs. What we experienced was not care -- it was manipulation disguised as mercy.

A close friend chose Paradigm Hospice for her final days. They never came by and when she became…read moreunable to contact them they would not talk to her sister in law who was the person who she gave authority to make decisions when she could not. It took forever to get pain meds she needed and they did not provide gloves or even sheets for her hospital bed. I would not recommend them.

If you know me, you know that I've lived most of my life with a short life expectancy (originally…read moreexpected to not live past 3 days). I'm now over 50. While I wouldn't dare say I'm in good health, I'm still relatively stable for someone living with spina bifida. I live alone. I work. I drive. I Yelp. Quite honestly, I do fairly well. As a chaplain, among the various ways that I serve my community, I'm a strong believer that no human being should ever die alone (I also believe no human should ever live alone - except by choice). I've companioned more than I can count through the end-of-life journey and I spent 10 years working in an emergency room setting dealing with life-and-death on a daily basis. I love, and I mean really love, the Abbie Hunt Bryce Home. Started in 2004, the Abbie Hunt Bryce Home is tucked into a fairly non-descript corner near 47th & Keystone in an office park where it seems it would be wildly out of place. It's not. The staff and volunteers behind the Abbie Bryce Hunt home would tell you that this home is a home. It's not a hospice. It's not a nursing home. It's not a medical facility. It's a home where Indy's low-income and homeless individuals can live out the last chapters of their live in dignity and with respect. The home is free of charge and available to those with a terminally ill diagnosis. Features of the Abbie Hunt Bryce Home include: 1) Private single rooms with semi-private baths, kitchen facilities, living rooms and family room space. 2) Trained staff and volunteers who provide emotional, physical, and spiritual support to each resident, 24 hours a day, 7 days a week. 3) Medical assistance from community Hospice teams. 4) Full collaboration with other providers of homeless services in the community. 5) Leadership by a committed group of community volunteers, dedicated to providing the means necessary to carry out the mission. The Abbie Hunt Bryce Home accepts referrals from hospitals, hospice programs, charitable organizations including other shelters and social service agencies, physicians, faith-based organizations, family and direct referrals. While I've long been familiar with the Abbie Hunt Bryce Home, it was my recent experience with a friend who lived out his last days here that has prompted me to sit down and write a review praising the home and its staff and volunteers. Much like Legacy House, I'm always in awe of organizations that provide their services at no charge. It's rare. It's desperately needed. I'm even more in awe when those services and supports are of high quality. Quite honestly, the Abbie Hunt Bryce home is exemplary. The Abbie Hunt Bryce Home is always looking for volunteers. They have a community-based board of directors. The Abbie Hunt Bryce Home is a 12-bed home. The parent organization, Morning Light, also runs the nearby Pennwood Place - a 35-room building. Abbie Hunt Bryce used to fall under the real of VNS (Visiting Nurse Service) as it was run by their foundation. However, the foundation separated from VNS and sought an individual identity. It's just a relief that this vital project continues.

From the owner: At the Abbie Hunt Bryce Home, we offer no-cost accommodations for terminally ill individuals with…read morelimited financial or physical means. Our Home is a safe, comfortable environment for people with nowhere else to go.

Heartland Hospice cared for my grandmother. She passed several years ago, but at that time this…read morecompany lead with care, compassion, and patience. Initially, we started our journey with Heartland Hospice in Virginia at the hospital. They assisted me with getting my grandmother to Indianapolis Indiana by plane safely with oxygen. Once we arrived in Fishers, the local office took over her care. They not only took care of my grandmother, but also me. At one point, my grandmother was transitioning and my husband was admitted to the hospital during the same time. I was a wreck. My hospice nurse, Dawn was amazing! She ensured my grandmother was taken care of through respite care so I could focus on my husband. In addition, she encouraged me to take care of myself during that difficult time. Every person I came in contact with at Heartland was heaven sent. Even after my grandmother passed, they continued to check on me and follow up. They will always hold a special place in my heart.

The people from this company are horrible ....my mom had stage 4 terminal cancer and we had reached…read morea point when additional help was needed...we contacted hartland on Tuesday ...they sent an RN and a Social Worker, we explained the difficulty my mom was having with pain and breathing we were told that they would get her a patch for the pain and one to dry up the flem in her lungs to make it much easier to breath...she was already gurgling with every breath...the RN established ...the next day Wednesday my sister was over to c my mom and said we needed to call Hartland again because mom was so bad off breathing....we called they sent a different RN who we asked if she brought the patches they told us about ....she had no idea what we were talking about but said she would get them for us....that was Thursday Friday she slept alot come to find out from lack of oxygen....we called Hartland again they sent another RN out on Saturday who never even looked at my mother....but was prompt at getting my father to sign her paper to show she had been there so she would get paid ...again we asked about the patches and she said she had no idea what we were talking about so she called Hartland office said that no one had ordered the patches but that they would get them to us on monday.....well they waited to get them just a little to long since my mom passed on Easter Sunday while waiting for this company to get their shit together and help her. Now it's not like I was under the impression that the patches were going to save her but she didn't deserve to suffer her final frew days on earth because of some dumb ass people....I will never forgive them for what the did to my mom and I will tell everyone I know to not use their company.....!!!!!

Liam was amazing for my grandma as she passed. Talked to her like it was his grandma. Thanks so muchread more

What an amazing staff- I can't say enough about how kind they were during such a hard time for my…read morefamily. The facility was clean, comfortable, and well maintained. The staff was just incredible- I don't even know where to begin! Everyone was so kind and patient. They explained everything, and made the process as comfortable as possible. I will always remember their kindness. I know that my mom was well taken care of in her final days. I couldn't have asked for a better scenario during those difficult days.

We have been using them since May for my mother-in-law and the communication with the family is…read morehorrible. I have requested multiple times including a patient conference with the management for me to be notified when a nurse sees my mother-in-law. No one ever calls no information is shared. So, I don't know when they are there because my mother-in-law doesn't remember. I have asked an ass and ask and this just doesn't happen. The only communication I get is from their clergy. That service seems to be very good. I cannot recommend this organization.

My husband just left Seton a couple of days ago. All in all, I appreciated the care he received…read more Some of his specialists were excellent and I feel they helped save his life. My only complaint is Jennifer, the case manager, telling me our only option to transfer to his next level of care was to go to Allison Pointe. The day after transfer, I went there to be with him and see how well he was settled. I can't believe Jennifer is not aware of how inept that place is. After one day and 2 nights in that horrible place, I was able to make several phone calls and get him transferred to another facility. The facility he is in now says they never heard from Jennifer, although she told me they denied him when she checked with them first. I believe this woman has her own agenda, possibly getting monetary benefits from the lowest ranking facilities. She is not to be trusted. Seton would be much better if they replaced her with a caring individual.

I put a review on Seton website. She has a brain injury. They would leave her lay in soiled…read morediapers. She would finger paint with it. U would push the nurse button, maybe 15 minutes later someone showed up. I started cleaning her myself multiple times. They would use the same gloves and mess with her trach. They would leave her in bed unless you asked for her to be put in a chair. I was told multiple times they don't have the staff to put her on the toilet every time she had to go. They told me to let her go in her diaper. Sometimes she would get cream on her bottom other times not. If I questioned it, they did it. There wasn't any therapy until the week she was leaving, If she was tired or sleeping, she missed her therapy. Their only goal was for her to have the trach removed. 2 days before she went to RHI her breakfast arrived. The thickener wasn't in her juice or tea. She could have aspirated and gotten pneumonia over it. Being on a trach she should have had pureed foods. She was given chopped. RHI couldn't believe it. Very dangerous. Some of the nurses work 6 or 7 days a week for 12 hour shifts. I don't feel like they can give good or great care. I feel like she didn't get the care she needed. All that was done was medicine and diaper changes.

This was my first experience working with a hospice care provider. I was excited that my mother…read morewould finally get some help and guidance in caring for my father. My family and I were thoroughly disappointed. I thought they'd have professionals who knew how to work with elderly patients with dementia. Nearly every person who showed up was inconsistent and poorly trained. We had one or two staff members who seemed to know what they were doing, but nothing consistent. We left with the feeling that all they cared about was the payment they'd get for having my dad on their patient list. I have no idea how one might consider their services helpful in the least. Since my father's passing they have not reached out to my mother to offer their condolenses or follow up in any way. Need I say more??

You can't ask for anything more!!! The team at Anchor of Hope was spectacular with regard to their…read morecare, compassion and communication. Our father's care team was efficient, and caring and gave my father the utmost respect in his time of need. My entire family will highly recommend Deb and the other members of her care team to provide your loved one with the best care and most importantly communication and taking the time to ensure that we understaood everything that was going on. Truly can't say enough about this team. If you are looking for the care you wish you could give but cannot...call Anchor of Hope. They are supurb!