Paul and his staff are great! They are intelligent, responsive and care about their clients. We…read morerecommend them for all your insurance needs.

From the owner: Our mission is to provide the best service to all of Middlesex County while helping people manage…read morethe risks of everyday life, recover from the unexpeted and realize their dreams. License #: NJ-9138121, DE-3001056870, NY-LA1593961, NY-PC1593961, PA-937736

Navin and team have proven themselves unable to provide the level of service they promise to their…read moreclient base, and I highly discourage anyone from taking their business to them. In fact, I would encourage even long tenured customers like myself and my whole family to re-evaluate and find a more suitable office to better protect your money, your trust, and your customer experience. In the middle of November, I started the process of moving my vehicle from my mother's policy to my own policy. Fast forward to today, about 2 full months and 4 different reps later, and not only is my policy still not set up and in my mailbox or even my inbox (despite promises I have coverage), but somehow an agent recently "mis-heard me" and removed my existing renter's insurance policy from my account. Nothing in writing - no verification - and yes, it is paid through an entire year that has not come close to concluding - but it disappeared without a trace. So, in my fruitless efforts working with 3-4 reps over at least 2 full months, I somehow have less insurance policy information in-hand and in my account than where I started. (All this to say nothing of the brief period where my mom's car showed up on my policy along the way, as well.) The lack of communication and level of unfitness to be engaging with customers is astounding. COVID has of course posed a number of inevitable challenges that no office or individual can control. Employee separation or termination has been an unfortunate issue nationwide and beyond, but not transferring the account or telling the customer is absolutely within the team's control and was neglected on more than one occasion. The severe deficit of transparency, follow-through, accountability, and proactivity is disappointing to levels I did not know were possible in a matter as mundane as just transferring a vehicle from one policy to another. Due to the need for assured (continued?) coverage and the maintenance of my own credit score, I will this week be paying a monthly policy charge for a policy I have yet to see or hold. When that LONG-awaited day arrives, I may consider editing or removing this post. But no sooner. And I suspect I should have shared this earlier, as perhaps it will light the fires that my own value as a customer didn't seem to light for anyone there. It's clear Navin and team just can't handle the volume right now, so it would appear to be to everyone's mutual benefit for you to take your business elsewhere while they work to dig themselves out.

We have been with Navin and his team for a number of years. Their service is reliable and…read moreexcellent. We always got our questions answered in a timely manner. I recommended this office to my son and he is also their satisfied customer. They are attentive, responsive and I highly recommend this office.

Was very pleased working with Elka. She got me the car of my dreams for a price I could afford…read more Definitly reccomend her!

Thank you Vantage Auto for getting me a good deal on an Odyssey! Shout out to Charlie who made this…read moreprocess painless and smooth from beginning to end. Totally beats having to go to the dealership.

I know I can give them a call anytime and speak with a local person, not a random call center. The…read morepeace of mind this brings is why I don't shop around when it's time to renew.

I have been with Allstate since I've been driving. (More years than I want to admit to)…read more Every step of the way, whether it's a change in policies to the unfortunate and thankfully not frequent accidents, have been smooth transactions. David Basile will take the time to run the numbers and details of your personal usage of your vehicles.

muy buena preparation y Atencion de sus agentes , todos muy bonito y amables , dando lo mejor de…read moreellos como ; buenas precios , se los recomiendo . en especia , Jany Sosa . a todos les deseo un bonito y bendecido día de San valentine

From the owner: Our Mission:Is to establish a successful connection with our State Farm customers and provide them…read morewith mutually beneficial lifelong relationships. We demonstrate our strong commitment to you by providing the highest quality insurance and financial services products to customers in an accurate and efficient manner. License #: NJ-3001218912, NY-LA1675766, NY-PC1675766, PA-994833

Five stars? I would give Doug MacCormack fifty stars if I could! He has been tremendously helpful…read morein solving my problems after my entire house got destroyed recently by water damage. His knowledge about the complex world of insurance policies is beyond compare. Every question I had, he answered quickly, confidently, and accurately. Doug cut through the complicated verbiage in by-laws, master deeds, and policies, and presented clear and honest advice. He guided me step by step on what actions to take, and gave me truthful information that others were either misinforming me about or withholding from me. Doug was very easy to reach by phone and willingly made time for me. On the few occasions when someone else in the office answered the phone, they were also polite and welcoming, and relayed my messages accurately. Doug consistently got back to me quickly. He is generous, kind, and patient. There are few things that have ever been as upsetting to me as this catastrophic damage to my home, and I will be grateful to Doug for the rest of my life for helping me through this situation.

From the owner: Insurance... Auto, Home, Business, Apartment Buildings, Condo Associations, Contractors, Life,…read moreIncome Tax

I came here during my lunch break to pick up the insurance check and to sign over my title since…read moreone of their insurers totaled my car. The staff: They seemed very friendly and nice but I feel like the customer service could have went over and beyond. Waiting Area: The place looks pretty clean and there was not many customers here at the time. Overall: It took me about 10-20 minutes to sign over my title and to receive my check. The process was pretty much easy.

Nice People - Terrible Company Destroyed My Car…read moreLeft me stranded Hit and Run Small Claims Ignored