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Alliance Pest Control

5.0 (2 reviews)
Closed • 9:00 am - 2:00 pm

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1 year ago

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4 years ago

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Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control

(13 reviews)

I love truly nolen . I had so many bugs outside and inside and after they showed up it truly made a…read moredifference. They are always on time and they always call to make sure you are home . I'm a happy customer and will continue to use their services ...

Failure to disclose fees by manager Brian during conversation about restarting service…read more The email below was an internal message sent to inform their team how extraordinarily dissatisfied I was with how they handled the call - BTW, I went with Hewitt and they were wonderful! Hi Team, Andrew has decided not to reinstate his PC services, citing that Brian did not disclose there would be a reinstatement fee of $141 at the time of their conversation. He feels it was unprofessional that all requirements to resume service were not fully communicated upfront. Andrew has paid the outstanding balance of $47.00, but remains adamant that the reinstatement fee was never discussed. He expressed strong dissatisfaction with how the matter was handled and stated he intends to post a negative review on public platforms such as Facebook, Instagram, and others to share his experience. Best regards, Ebony GINNY WHITE -sadly, you missed the point entirely. Not sure if that was due to avoidance or ignorance. The fact is that your manager Brian FAILED TO DISCLOSE all the fees that would be incurred by restarting service. He merely skipped over that fact thinking he had duped me. Guess what, NOT TODAY!! And one other thing. At HEWLETT, if you reinstate service within 6 months there is no additional fee. Maybe your business model should be revised to keep up with the competition! Truly Nolen Pest & Termite Control (Owner) 43 minutes ago Andrew, I responded to you on your Yelp review. I believe that the reason for the full $141 charge and not the $47 per month is because you cancelled 5 months ago and you had a balance of $47. We are sorry to lose you as a client. Sincerely, Ginny White Truly Nolen of America Inc.

Alliance Pest Control - pest_control - Updated October 2026

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