SO BAD EXPERIENCE!!!!! I came with my 2 minors (3 weeks old…read moreand 4 years old) for my scheduled in advance appointment at 9:00. I've been in the office at 8:40 am and waited until my time. Employee (Shanice) took another customer for passport WITHOUT APPOINTMENT. At 9:00 I asked that I need to be served as it is my time already and she asked to wait. Wait for what!?? I called to customer service and they told me there are 2 days walking in the week (Tuesday and Wednesday) and today is THURSDAY!!!! I should have read all negative reviews before to make an appointment in this location! Poor, not professional and UNFAIR experience!

It's hard, impossible, actually, to imagine a more incompetent conglomeration than FedEx and the…read moreUSPS when assessment of service efficacy is the topic and the net sum of both of these hapless organizations rarely fail to underwhelm. Either one of these utterly useless entities, on its own, can almost guarantee a horrifically sideways transaction, but the sum total of both parts involved virtually ensures, if not a tragic outcome, than at least one sure to have gone sideways. Having dropped an express FedEx envelope at the Buffalo Grove Post office for shipment on July 15, 2025, more than two weeks later FedEx has no record of package/envelope receipt, and because the parcel contained time sensitive media, shipped to Los Angeles and requiring arrival by July 28, 2025 as a pre-condiition to an ensuing and promised refund, I am out over $350.00 due, again, to abject incompetence. Having thrice called both FedEx and the Buffalo Grove post office, each of the six encounters with the ensuing miscreants resulted in no solution whatsoever. Thankfully J.P. Morgan Chase's team of adroit customer service employees and its commitment to quality saved the day and refunded my expended, vaporized, funds in short order and with one phone call and a follow up response to an essentially boilerplate email. One wonders, however, why it should come to this, save the complete and utter incompetence and careless attitude on full display, daily, by the aforementioned, equally haplass, organizations named above. Is it any wonder that Amazon is destroying bricks and mortar entities engaging in e-commerce that entrust their products, and propensity for repeat customer patronage, to the likes of these utterly incompetent trainwrecks? Jeff Bezos deserves every red penny he acquires if the adjunct/dependent variable allows me to never again have to patronize, more less think about, either FedEx and/or the USPS any time soon, if ever again.

Needed a photo for my passport renewal. I'm old so I decided I deserved a photo with better…read morelighting than at Walgreens. And that's what I got. I'm still old in the photo but I look less scary than in my previous passport photo. They were fast and efficient and easy to park as well! And I think the cost was about the same.

Evanstonians just head here for all your government 2x2 reqs. . CVS central, Walmart Greenbay Rd…read moreand PhotoAid all failed me. I should have just gone to Duron and saved myself 120 dollars in uber and wasted usb and photo payments. Paying it forward and leaving a review!!! DURON gets it done fuss free.

I needed a custom digital photo to meet some very specific passport and visa requirements for…read moreinternational travel. Studio Soo was competent, careful, pleasant and detail oriented. Just what I needed. Excellent service.

So my wife and I were looking last year for the perfect photographer since coming from New Jersey…read morewe had worked with one for several years and he did an amazing job with our Wedding, Engagement photo, infant photos and etc. In fact, we were just going to fly our old photographer into Chicago for our Baby's 1st Birthday Party because we trusted our photographer in NJ. If anyone knows me - I am extremely particular in who I work with and the type of product I want (only the best) since you are spending hundreds and literally thousands of dollars so you want to make sure the end product is what you pay for! Usually, it is customary for the Korean's 1st Bday to have great photos! These are memories that will last a lifetime and you want a great photographer to work with! So this is an investment we were worth spending some money on. Moving to Chicago I was bit nervous working with a new photographer since I am very particular and want someone that will capture the right moments! In fact it's very hard! We wanted someone who understood our needs and the design element ideas that would capture that perfect moment! Luckily after 7 calls with various different photographers around the Chicago land area we were glad we found Studio Soo Chicago Baby! He was the only a few who actually responded timely, flexible with scheduling and accommodating! Soo does an amazing job with trying to get shots that we are looking for - see below some of his fabulous work! We also went with their photo booth at the Birthday party since Soo was very accommodating and upgrading things we didn't even think we wanted! While the overall cost was a bit more than what we wanted to spend I look at these things as an investment! Overall, if you are looking for great baby photographer -Chicago Baby is the best in Chicago! If you are looking at photographers who can create and take amazing shots- Chicago baby is the best around here! Moving forward this is the only studio that I would do business with since I trust not only their product, but I know Soo is flexible, transparent with pricing and easy to work with!! I absolutely recommend this studio - See the photos and the type of professional quality you get!

Excellent service in digitalization of your old tapes with family video clips. Igor is easygoing…read moreand comes across as being very friendly while being professional about introducing the services he offers. He's also a photographer for your important events, and he matts your photos if that's the service you are looking for. His prices are very reasonable, and the waiting time is nothing like any place I've ever gone to. Once the wk is done, he'll communicate with you and that's it! Easy as eating delicious American Pie.

Igor is the best! He is always friendly and extremely patient with me when I have technical…read morequestions or am being a perfectionist with my print expectations. I have used Vip Pro Lab for many years as a professional photographer and always appreciate his knowledge and expertise! He is also an excellent videographer and does amazing and affordable work in Photoshop when requested. If you are looking for quality work this lab is a must! Peggy L.

Soo and his staff are very kind, professional, and talented photographers. The studio photo results…read morealways feel high quality, with that wonderful museum feel. Soo will work with you and your needs. He has been so kind to our family. I would recommend them for all your milestone photo shoots.

I booked a passport photo with Gugwa today and had a wonderful experience. The country for my…read morepassport remewal website has a very strict photo standard. I have been to couple chain pharmacies and it just wouldnt accept my picture. Jay the photographer took the time to set up lighting and directed me on my posture. He did have to adjust the size and contrast several times after the shoot to get the website approval. They are very friendly, professional and patience. I will definitely go back for headshots and family photos in the futu

Everything Bill Floyd has done to enhance, correct and print photos for my family has been…read moreextraordinary. We have given him digital files, negatives and prints and he has always been able to provide superb quality prints and digital files no matter what the original submission was like. Bill is professional and friendly, and provides quick turn-around time. Unreservedly recommend Bill for all photo services!!

From the owner: Restoration of damaged or faded photographs and documents.read more

Keith is awesome! He is professional, personable, and super talented! If you need photography of…read moreany kind ... go to Keith!

Keith is amazing!! He was very professional and knows what he is doing. I needed some professional…read moreheadshots, and he made the whole process easy and enjoyable. His work was amazing, and I definitely look forward to more projects with him.

Our son needed some simple attractive headshots for his Linkedin profile,and that's exactly what we…read moregot. Which certainly sounds like damning with faint praise, but they were exactly what we needed, the price was outstanding, and it was FAST!

Nick was very helpful and made the photoshoot an extremely easy process. I was in and out within 20…read moreminutes and had my headshots emailed to me within another 10 minutes.

Incredible photography experience!! Would highly recommend Beth. Super friendly and easy to work…read morewith especially for a newborn shoot. Really quite talented!

We have had two family photo sessions with Beth now and both were incredible! Beth is so lovely to…read morework with, she was wonderful with our son both times and was able to capture such great photos despite all the chaos that comes with trying to get a toddler excited about taking photos! We already have our next session booked with her and are so excited! I truly cannot recommend her services enough if you are located in the Chicago area!