Good service overall, but, gave them a call one day because my internet was not working. Everything INSIDE the house seemed to be on and functioning as it should. They send someone out, turns out it is a tripped GFCI outlet OUTSIDE the house, at the meter, where the box servicing internet to the house is plugged in. Now, they are harassing me for $50 because someone came out for that. Now here is the real kicker: it is of NO FAULT of mine that outlet was tripping. Turns out the new meter the ELECTRIC COMPANY put in ran on frequency that would trip GFCI outlets in close proximity. I have explained this alliance, and they still demand $50 from me. I called them first because it appeared to be an issue with the internet service. So why would I call anyone first?? read more