This review is long overdue, but it absolutely needed to be written…read more Christine Trinh from Fremont, Old Republic Title and her team have truly been a blessing in my career. As a realtor, I pour my heart into serving my clients with love, care, and dedication as we navigate their real estate needs. For me, partnering with the right team is not just important, it is essential. I need people who share the same values, who will help make my clients' dreams come true and their goals achieved smoothly and on time. Over the years, I have worked with many title and escrow companies. They got the job done, but none have ever compared to the exceptional level of service, care, and professionalism I have experienced with Christine and her amazing team. Our story began unexpectedly. I had a major listing where I hoped to represent both the sellers and buyers, as I often do. That did not happen, and instead, the buyers' agent requested that we use Christine as our escrow officer. At the time, I was already unhappy with the escrow company I had been using, so I agreed, and I am so grateful I did. That one decision changed everything. From the very start, Christine and her team stood out. Their responsiveness, their patience, their ability to explain things clearly, and above all, the genuine care they showed were unlike anything I had experienced before. They never made me or my clients feel rushed; instead, they made us feel truly cared for, supported, and valued. That experience told me all I needed to know: if they were treating me this well, my clients were in excellent hands too. Since then, Christine and her team have continued to deliver impeccable service, and together we have successfully closed multiple transactions. I am loyal by nature, and when I find the right people, I stick with them. Christine and her team have become more than just a professional resource, they have become a trusted, long-term partner. Looking back, I realize that while I did not get my original wish of representing both sides of that one big listing, what I received instead was far greater! A lifelong relationship that has been transformational for me and my clients. And that is worth so much more than any single transaction. Christine and her team, thank you from the bottom of my heart for the integrity, excellence, and heart you bring to every escrow you handle. You are appreciated more than you know. I wholeheartedly and passionately recommend Christine Trinh and her team for anyone in need of escrow services

It is so unfortunate that during our buying experience, the sellers had decided to go with Old…read moreRepublic Title Company, we worked specifically with Jennifer Tropila. Communication throughout the entire escrow process was stressful. Considering that we were first time buyers, we had hoped for agents to explain things to us in a more thorough manner. It was hard to get all questions answered via email and when we requested phone calls, answers were short and curt. Jennifer never explained the entire process to us and dates kept being changed without our consent. I was more than glad when we finished the process to be done with the communication. At our signing, another agent told us that our first payment was due 11/1. We confirmed with Jennifer because we had believed it to be 10/1 and not an entire month later. She confirmed, yes, first payment isn't due until 11/1. Surely enough, we just received our first bill with a due date of 10/1. When I reached out to Jennifer to ask how this error occurred, she simply said "sorry, I misspoke". Perhaps she should have double checked when I first asked for clarification because the date didn't seen accurate. Overall, very unprofessional, pays little attention to detail, and poor communication will only add more strain to this already stressful process. If you are a buyer, we only learned now that you can choose your own title company. Go with someone else if your seller is trying to use them!

Where do I begin...! Fay is absolutely amazing, she has worked with my family in particular my…read morefather from selling our small condo back in the early 2000's to buying our first home, purchasing a second home for business and now coming full circle to selling that first home he bought 20 plus years ago. She is caring, thoughtful, thorough, knowledgeable, professional and most importantly trustworthy! Fay will always look out for your best interest and will make sure you are aware of every step of the process. Always hands on with everything you need to sell or buy a new home. She even follows up after everything is said and done to make sure you have everything you need. We are lucky enough to be able to work with her and my family and I know we will continue to work with her for all of our future investments and hopefully soon for my first home! Fay is the best realtor you can have on your corner here in the Bay! She has the experience and the kindness you want and need in this rough market of untrustworthy realtors. Thank you Fay for all you continue to do for us, looking forward to our next purchase! - Medrano/Navarro Family

We found Fay on Yelp and a common theme emerged in her reviews that she is trustworthy, a great…read morecommunicator and fights hard for clients. When we met her she told us what to expect in a difficult VA loan process and summarized it accurately. Next step was to find homes that fit our needs and in our price range. After several smart bids all of which we deferred to Fay's expertise. When we were finally able secure an accepted offer that's when Fay started to really shine, navigating the strict VA process, inspectors, appraiser, seller agent and title company and most made many mistakes either accidentally or on purpose to their own advantage. Fay has an unlimited amount of energy, she is one of the most honest people on the planet earth who fights hard for her clients. Fay doesn't make mistakes and corrects others mistakes, so you feel a sense of security knowing she's on your side. Another important mention is that Fay was so involved that if we had any questions outside all the information she already provided, she would answer you at any time even as late as 10pm. I thought maybe we were her only clients, but no, she just really works really hard and cares about all her clients equally.

I am a licensed realtor in CA and have never dealt with such incompetent title company branch…read more Just like everyone here says, they are not customer focused and they do not return calls. Worse than that, they made many mistakes on my clients escrow that cost them money. I do not recommend using them at all.

I want to leave an empty star for Rita's team if I can…read more 1. Closing was delayed. Based on our lender and agent, her team is very slow in arranging all the closings. 2. She blamed everyone else like the lender, the county but her own team in explaining the delayed closings. 3. Very impatient in answering questions or will simply ignore your phone calls. Good luck if you are working with Ritas' team. Don't trust the estimated closing time she gives you. Plan more days for them in order to close on time.

After speaking with a few lenders, I reached out to Providential and it was immediately clear that…read moreTuan and his team operate on a completely different level. Everything was professional and above board, but his experience and guidance made the process feel far more approachable and comfortable than I expected as a first-time buyer. He offered thoughtful insight into the nuances of the process, communicated clearly and consistently, and helped me understand what really mattered at each step. Both my agent and the seller's agent were impressed, and we were able to get our offer accepted on the first home we pursued. Once you speak with Tuan, the difference is obvious. Highly recommend.

Tuan and Mike were absolutely amazing to work with!! Tuan was always available to answer questions…read moreand break down the process for us.

Great experience working with Brad from the Deleon Team! We met him casually at an open house, and…read morehe never pressured us to sign anything, which we really appreciated. The team is very knowledgeable and clearly takes pride in their work. Their experience with high transaction volume gave us confidence, especially when it came to understanding resale value and property potential. They also offer helpful extras like handyman services and access to a moving van, which made things much easier. Overall, the process felt very natural and stress-free. We're extremely happy with our experience buying in Palo Alto and would definitely recommend Brad and the Deleon Team!

Audrey and her team are the real deal. From the first conversation through final paperwork, they…read morewere organized, responsive, and genuinely helpful -- the kind of people who make a stressful process feel manageable. What stood out most was how prepared they were. They came in with a clear plan, which made it easy for us to coordinate our own move around it. When it came to prepping the house, they were thoughtful, suggesting only the improvements that would actually move the needle, then connecting us with the right people to execute them. The DeLeon design team's staging felt like it belonged in the house rather than being dropped in from a showroom. It complemented what was already there rather than overwriting it. Closing was smooth, with Audrey and Karen keeping us informed at every step. If you're thinking about listing, call Audrey. We couldn't recommend her more.

The review is for Yvonne Sta Maria…read more I had a terrible experience with this title company, particularly with a woman named Yvonne Maria. her attitude was dismissive and unprofessional. When we contacted her for assistance , she sounds like a B , made it clear she had no interest in assisting any further. She just wanted to wash her hands of it. There was no accountability, no willingness to help, and her tone was completely nonchalant given the amount of money involved. Dude is lazy I strongly suggest you think twice before working with this title company. Customer service and post-closing support were severely lacking. Request for a different title if you could and avoid them at all cost

This review is for Sandra, she was amazing!! As a first time homebuyer, who knew nothing about the…read moreprocess.. she helped me very well by answering my questions and made me feel very welcome in the office. She was very prompt with returning my emails or phone calls. She was also very efficient with making sure things go smoothly with closing on time. So happy I got to cross paths with her because she was part of the many people who made my 1st time home buying experience less stressful.

I want to share my experience with Fidelity Title (Roni Sangha & Tracy Dejong)…read more I have been a Realtor/Broker for 25+ years I was using Roni at Fidelity for a lot of my escrows over the years. I sold a family member a house in Lake county & used Fidelity in Fremont even though it was out of area for them, Well the adjacent lot was missed and it was part of the sale. Now a year latter this error comes to light.. Fidelity Title of Fremont wants to Charge my clients $800-$1000 to fix this, ANOTHER title company that's local did it for a third of that..So much for using Fremont Fidelity for any future escrows. My friends who are brokers/Realtors stopped using Fidelity awhile ago..I can see why.. If you want poor service and get "Bent over" in fees use Fidelity Title Fremont Dan Kneisler All American Realty

Tracy DeJong has worked with us on multiple transactions, including one that was on a short…read moretimeline over the 2021 Christmas holiday. Our company has worked with a number of escrow agents, and Tracy is the top of our list. She is knowledgeable, thorough, responsive, and extremely capable at handling even the most stressful closes. She's as good as it gets - in my personal 20+ year real estate career, she jumps out as one of the best professionals I have worked with - and we will continue to hire and work with Tracy on our many deals going forward. Thanks for everything, Tracy! You're a rockstar.

I had been fairly skeptical of entering the housing market for a long time, thanks to skyrocketing…read moreprices and my own inertia, given the overwhelming nature of the process. I was referred to Amar by one of my friends, and that was the most important step I took in the home-buying journey. As a team, Amar and Sri transformed chaos into clarity, providing much-needed guidance that cut through the rest of the noise. To start, Amar is one of the most organized individuals I have encountered. From the outset, he provides a detailed, step-by-step overview of the process, ensuring all parties involved are clear about what is expected of them and what they can trust their realtors to handle. He also provides timely updates as you progress, which is vital in keeping track of the N number of things that need to happen. Then came the touring phase, where I visited open houses, shortlisted the places I liked, and reviewed them with Sri. Sri has an immense understanding of Bay Area neighborhoods -- school districts, walkability, future development plans, and the hidden pros and cons of each area. Insight that a non-specialist could probably never have, unless they invest the time and effort to know the area and keep tabs on what's happening at the local government and developmental level. Whenever I liked a property, Sri would patiently walk me through what she loved about it and what potential red flags she saw. What I liked the most was her brutal honesty. There might be places that we end up liking for whatever reason, but Sri would not mince words in letting you know that it is not worth pursuing and will back it up with solid reasoning. Many times, this helped me weigh properties against one another because I was constantly in a flux of liking multiple properties with close offer deadlines, and prioritizing was a task in and of itself. Once I zeroed in on a property that I really liked and wanted to proceed with (with the blessing of Sri, of course), Amar dove into the technical aspects, complementing her perfectly. He has a keen eye for identifying structural issues, the quality of construction, documentation cleanliness, and cross-verifying permits with the city, among other things. He reviews all of this thoroughly with the buyer, sometimes even late into the night, when a time-critical offer needs to be done. In one case, Amar literally worked with me until midnight, reviewing all this, and then went on to work on offer details through the night, which was a whole dynamic of its own. Having decided to put in an offer on a place and working with Amar and Sri on the price point, Amar managed to secure my second offer, even in a market as competitive as the Bay Area. After accepting the offer, the first 24-48 hours felt jittery, given the size of the bill and questions surrounding, "Did I pay a fair price?" / "Did I review everything that needed to be checked?" etc. Sri spent literally hours talking me through every single question/hesitation I might have had, making me feel a lot more secure about the purchase. She offered a sense of trust and warmth, navigating the unknown, and this reassurance was a blessing. Beyond this, Amar took things mostly on autopilot, making it seamless for the buyer. He coordinated everything behind the scenes, and what followed looked like a well-oiled machine: He connected me quickly to lenders, insurers, and inspectors, using his network, tracked each step -- from paperwork, to inspections, to escrow -- and proactively flagged anything that could be a snag, handling all the surprises, keeping us informed, and minimizing stress. In short, Sri and Amar are great realtors. Their unique combination of empathy, integrity, and dedication transformed what could have been a stressful and overwhelming experience into one that felt genuinely supportive. I'd recommend Amar and Sri to anyone who wants a realtor who will protect their interests and look out for them whilst making, potentially, the biggest purchase of their lives.

We were overwhelmed with the process when we started our home-buying journey with open houses…read more One of our friends recommended Amar and Sri as top realtors. We have received the best service since day one. They put us at ease and held our hands throughout the journey. Amar prepared a complete layout of step-by-step milestones, which helped clear the roadmap. We would find new houses weekly and share our thoughts with Sri for her review. Sri was always available and guided us when we chose the neighborhood. She also helped focus on the right aspects. Amar and Sri also connected us with lenders and guided us through securing a mortgage loan. Once we finalized the house to put an offer on, Amar went through all the disclosures in depth. He presented all the foundational and structural aspects, showcasing his expertise. His excellent negotiations ultimately helped secure the house of our dreams. After that, escrow took a few weeks to close, and even after closing, Amar and Sri helped guide us through the next steps. Overall, the seemingly overwhelming process of buying a house was made much easier with the trusted expertise of Amar and Sri, and we will forever be grateful!

Stay away from this Old Republic Title company location. The individuals working there do not…read morebelong in the Title & Escrow business nor should they be in a profession dealing with direct clients. They lack professionalism and communication skills.

We used this company to sell my home. We had a very pleasant experience. Every time we called…read moreeveryone was very professional and courteous.

STAY AWAY FROM THIS BRANCH OF CHICAGO TITLE!!!…read more We had a direct purchase agreement with a seller for a home. Market prices had risen in general during the contract period, and despite agreeing to a fair price the seller got seller's remorse (greedy?) and wanted to back away from the deal. So he called Venetia Johnson from the title office at this Chicago Title Co branch end of the third business day before contract expiration period (Friday), and said that if the loan does not get recorded by contract end date he would back out. The seller does not have any cause to back out of a contract if everything is met. Instead of the title company working diligently to put the paperwork together she and her assistant pulled all plugs, rudely communicated to us that we should get an agreement from the seller otherwise they will not proceed. (In general the office is extremely rude and uncooperative.) This was despite our lender's calls to them that the loan was approved. The loan docs came in on a Monday, they could have asked the seller to sign Monday evening or even Tuesday early morning and recorded the same day. That is what our title company did for another home we purchased later - they recorded the same day so we could close on time. Instead Venetia and her assistant seemed to have got into some kind of agreement with the seller by acting on seller directive, and stalled the paperwork. They clearly were capable of turning the paperwork around quickly - they did so the day after within 2 hrs only because we hired an attorney the last day (Tuesday) of the contract period. We understand title companies need 2-3 business days after deed signing to record and close escrow. The title company never told us that they need at least 3 business days after deed signing - having come from out of state we thought deed signing before close of escrow was sufficient, as we have received keys of our home at deed signing in some other states. The title company is no spring chicken in the business. They recognized the seller tactics. Who among us has not worked a little late at our employers to finish a deadline? They knew there was nothing in our loan process that had been delayed - if we had one extra business day and one less weekend date in the contract period we could have closed with the three business days they needed. I often wonder what was their incentive to listen to the seller instructions, instead of proceeding to honor the contract that was signed? Who among us who works in a company has not delivered under tight deadlines. They should have proceeded as per the law to do the title work. The should have recognized that the seller was hostile and unscrupulous, that we had 800+ credit, strong income and credentials, that our contract was legitimate, our lenders backing this by saying loan approval is coming in and there are no issues. They should have proceeded as if nothing was violated, prepared the loan docs and asked the seller to come in and sign in. I wonder on what grounds they listened to the seller. Net net, even though we signed on the last day we lost the home, and many many thousand dollars on attorney charges and non-refunded escrow fees.

If you need a title company in Fremont, CA: find another one…read more The escrow company should play neutral. In our case, after the sellers signed the contract to sell, the sellers wanted to pull back from the sale. Sensing that we would not agree, they started working towards pulling back from the deal, behind our backs and at the crucial moment, the escrow officer favored them. Despite our loan being approved, we could not close the escrow, the seller had his way and did not sign the deal and we lost thousands of dollars. The deal was supposed to be a direct sale without brokers but the seller recruited a broker and an attorney secretly to get out of the deal. The escrow officer took directives from the sellers over phone and refused to prepare the documents. When I told the officer that we wanted to go ahead and sign the document even if the seller did not want to, to prove that he was the one backing off, I was told to "... go renegotiate with the seller ...". We had to engage an attorney to force her to allow us to sign the documents. Once we engaged an attorney, she prepared the paperwork in less than an hour but the delay till that time was enough for the seller to pull back from the deal and cause us financial loss. When they refused to prepare the documents, when we politely pointed out that seller cannot back out in the middle of the deal, they were rude to us over phone. They suggested that we should go back to the seller and renegotiate the deal instead of talking to the escrow company. When we finally engaged an attorney, all this talk vanished and documents were finished in less than an hour. Unfortunately this was after a crucial delay of two days which was enough for the sellers to inflict huge financial loss on us in addition to leaving us feeling cheated out of a legitimate contract that should have gone through! Go elsewhere!