I had an absolutely horrible experience with Dr. Laura Ispas at the Allergy, Asthma, and Immunology…read moreInstitute in Leesburg, Virginia. From start to finish, the level of unprofessionalism, disorganization, and outright hostility was beyond anything I have ever encountered in a medical setting. First, the front desk lost my referral. I later received an unexpected text about a $250 deductible, which I do not have to pay under my insurance plan. In an attempt to understand this text I called the front desk where they proceeded to hang up on me three times. Red flag after red flag. When I arrived for my daughter's allergy testing, we were forced to wait over an hour. When she finally came in, instead of focusing on my daughter's allergy concerns, she immediately wanted to discuss the complaints I had about her office. Mind you, by this point, I had already been waiting for an hour and 15 minutes. She outright refused to see my child unless I first told her how she could improve her business practices. Completely unprofessional and inappropriate. I insisted that the medical appointment be focused on my daughter and her needs. However, the doctor disagreed and continued to argue. Then, she actually refused to see my child, so I decided to collect my daughter's paperwork and that's when things escalated from her end. This is where my 15 years old daughter decided to intervene. My daughter told her how unprofessional she was behaving. Instead of regaining her composure, Dr. Ispas started yelling at my daughter too. At that point, I had to tell her to breathe and stop interrupting. I gave her two clear options: 1. Test my daughter, and afterward, I'd privately explain the issues I had with her office. 2. Refuse to see my child, and I would leave an honest review online. She made her choice. Upon exiting the lobby of her office Dr. Ispas started following us out into the hallway as she continued to yell. My daughter actually shut the door to her office upon exiting, but that didn't stop her--she opened it right back up and followed us down the hallway to the exit, only stopping when she realized my daughter was recording the entire thing. This experience was beyond unprofessional--it was downright hostile. No patient, especially a child, should ever be treated this way. If you are considering this office, run in the opposite direction. There are plenty of other allergy specialists in the area who actually respect their patients and their time.

の Dr. Laura Ispas has literally saved my life! I work in a…read morebuilding full of mold, breathing in toxins daily. Ever since Dr. Ispas treated me one year ago, I can actually get through the day without non-stop coughing. I have followed the protocol of allergy shots, and they have made an enormous difference in my life. Dr. Ispas is the most kind and caring doctor I've ever been blessed to meet. This says a lot since I've worked with a major health system locally for 14 years. She and her staff operate like a well-oiled machine, right on point with every admin and patient related thing. I am truly grateful for what Dr. Ispas has done for me. She is the VERY BEST in her field!

Dr. Yoon and his team have worked wonders. I've been going for a few years now, I am thankfully…read morealmost at the end of my allergy journey. Before I stepped foot into the office, cats and allergy season were a nightmare. Now? I live with two cats and the pollen does not affect me the way it used to. The team has always been nice to me and my experience has been a smooth one each time. Thank you Ashburn Allergy team!

Dr Lee was very condescending. He talked AT me! When I told him my problem, he said I had to be…read moremore specific! He offered no solution. He said to come in when the problem is acute! But it takes a month to get an appointment! I'm so dissatisfied. what a waste of money and time!

We have been coming here for almost 2 years. I wish we never started coming here but it's hard to…read morechange with allergy shots and to be honest, I've check out a lot of places in the area. I haven't found one that's stellar. This place though has to be one of the worst. At first it was great. Office ran well. Everyone was nice and professional. But it took a downhill turn. We've arrived now multiple times where the door has been locked at the time of our appt. One time we were given a code to sit in the waiting room without any staff. Where is the protection for patient records? And I wasn't the only one there. Additionally, the doctor likes to lecture and lecture as if you're 5 years old. I have had to stop her when she's talked to me and remind her I'm an adult. The staff is inconsistent at the desk, the doctor doesn't always arrive on time even with confirmed appointments. The only person that makes this run is the nurse that gives the shots. She's wonderful.

I would verify that Dr. Ispas is a board certified allergist - if you look her up she cannot be…read morefound. We went to see her and she makes you have tests and then make another appointment for results so she can bill your insurance twice. I have seen many allergists and this has never happened before. Then when we went to another allergist the results were not the same as I believe she falsely makes results positive to encourage allergy shots. Also - it is extremely difficult to get copies of your results. Please be very careful when you choose this physician.

My visit was same day and the professionalism by Dr was such a relief. Diagnosed prescription…read morechanged and on my way. Feeling much better Thank you

My first visit with Dr Yoon was in 2017 when he worked in an office in Chantilly. I went for myself…read morebecause I thought I was allergic to a specific food but my results showed that I was not. Fast forward to 2020, I noticed that my daughter seemed to be having allergy issues so I decided to seek out Dr Yoon again because his service was outstanding during my visit with him. I was happy to find that he opened his own practice in Ashburn so I scheduled an appointment for my daughter. The scheduling process was very swift and I was able to sign up to their patient portal on the same day with the assistance of the receptionist who was very friendly and helpful. I took my daughter to her appointment yesterday and was very pleased with the cleanliness, high tech equipment and aroma of the office. The women at the front desk were friendly and greeted us with a smile. We arrived about 15 minutes early and did not have to wait until our appointment time to be seen. Just as I had remembered, Dr Yoon was very pleasant and easy going. My daughter was found to be allergic to trees and cat hair. Dr Yoon was super informative, knowledgeable and gave us more than enough information on treating her allergies moving forward. He also gave us a good amount of sample products to take home with us. I highly recommend him for your allergy needs. He was willing, ready and able to answer all of the questions we had. He took his time and that alone shows that he's passionate about the work he does. I highly recommend his office.

Extremely disappointing experience…read more After being a patient there for six months, I unexpectedly received a bill. I have no issue paying for services rendered, but I would have appreciated receiving statements along the way instead of one large bill at the end. When I requested a detailed bill so I could submit it to my insurance company, I was told the office does not handle billing directly and that I needed to call an 1-866 number. I left at least ten voicemails. Each time, I was told someone would return my call within two days. I never received a single callback. I then went back to the office in person to request a detailed charge history. I was told I needed to speak with the office manager. After leaving her several messages with no response, I returned again and was told she was in a conference call. On my most recent visit, when I tried to speak with her directly, she refused and shut the door to avoid the conversation. This is a facility I trusted with my medical care. The complete lack of communication, accountability, and professionalism has left me feeling extremely disappointed and disrespected. I will not be returning and would strongly advise others to proceed with caution.

Dr. James Lee is incredibly knowledgeable and passionate about his work. My life has significantly…read moreimproved since being treated by him. I recommend Dr. James Lee to anyone who is in need of competent, professional ENT care.

ZERO STARS - The front office staff are extremely unprofessional, aggressive, and confrontational…read more They spend 99.9% of their job harassing and shouting at paying patients. Run far away, and avoid being "bossed" around by staff that acts like children.

We had an online appointment with Dr. Paluvoi. He just never showed up and didn't even care to tell…read moreus that he'll be late or he's not available. Just a no-show. This isn't the first time either. This was our third appointment with him and he was late on the first two as well. This time though, he outdid himself.

Called for appointment as new patient Very cold attitude…read morereceptionist in my opinion The usual first question insurance When I said traditional Medicare AND Blue Cross Supplement PPO They refused to see me Just the facts He will not take Medicare Let them deny this

Caring, compassionate. Patients are treated like family, not shuffled through. Dr. Mellis takes…read moretons of time, explains everything and offers lots of options.

the staff and doctors are all very friendly and my appointment went smoothly. everything was quick…read moreand easy. dr seth was kind and knowledgeable, she took good care of me. the office is clean and nice, a good environment. no complaints, keep up the good work!

They are extremely attentive when in crisis. They provide excellent care. Been going here for a…read moreyear and until there was a problem I never thought much about it. But they stepped up when I had a problem. Thank you!!

I could go on for a long review, but I'm going to make this short…read more I needed an appointment with a pulmonologist because my allergist wanted me to get checked out since I was having chest tightness with my allergies (and I needed a better spirometer test). Office was swanky/comfy, but that's where it ended. I had to wait 15 min to see the doc, then wait another 15-20 min to "see if they could fit me in" for a spirometer test (the whole reason I came--they should have blocked me off for it, clearly didn't read the appointment notes). He oddly wanted me to take more time off work to come in on another day for a spirometer test. Nah. But, the test was good (it was done with a nurse or PA and she was kind). After the test, I waited again for the doctor to come back (and I was put in a different room). I just saw the doc going back in forth between countless rooms - clearly overbooked. I felt like I was just on a checklist. When he finally saw me again, he was condescending and curt. He barely even looked at me. No interpretation of the spirometer test either. I asked for suggestions for medicine and he literally said "whatever Advair you've been using." I asked about sleep issues I've been having too, and he gave generic answers that were basically non-answers. Colossal waste of time. Avoid this practice. Only 2 stars because of the kind staff and the spirometer test being better than the one at the allergist.

I have never experienced being at an in network doctor's office before, and being told in the…read moremiddle of the appointment that we cannot continue because I haven't met a deductible. With in network providers, my insurance only requires that I make a co-pay. Not a deductible. They were also very unclear about how much insurance would cover for diagnostic testing. This lack of clarity was surprising, especially since the office had my insurance on file for a week ahead of my appointment. The providers may be fine, but the billing and front desk staff was unable to provide clarity, and I wasted a morning here. 0/10 do not recommend.