Made the mistake of sending husband here to post 2 items which should have gone as large letter…read morerate ( I've sent hundreds of the same item over the last 2 year) They charged small packet rate and I'm unable to get a refund of this over charge as no proof of posting was given, despite asking for it. Will not use again due to lack of staff training.

Tucked all cosy out of the way behind the central station, this is where postman Pat starts his…read moreday. The opening times are very reasonable compared to other Royal Mail Delivery offices in the area and it's open fairly late. Avoid this place at lunch times when everyone is on their office lunch break and demanding mail. It can take a while to process a sack of 20 packages going to Australia. The mail I sent from here always got to the right places and I always got what had been sent to me. Good service and helpful staff. No stationery is sold here which is a shame for them since they could easily make a fortune of it.

A typical Post Office that sells parcel packaging, envelopes and those cute CD boxes. There is a…read moresmall selection of cards for special occassions and cheap stationery is sold. Think Biros and Pritt Stick. Sometimes the staff can seem a bit moody but they do their job and things get sent to the right places. I do look past the moodyness because lets face it, I'm sure you would be pretty miserable if you worked in the Post Office in Bensham of all places. Watch out for the dodgy afternoon closes.

It's gone! I think it might be a Poundland now. The nearest Post Office is now inside, upstairs at…read moreW H Smiths on Northumberland Street. Anyone in a wheelchair will have to go in the lift which is tiny. Bah!

I have never been in here when there hasn't been a huge queue. You can get served fast enough if…read moreyou're buying stationery items at the shop counter but when it comes to sending mail (from about 16 different staff), you'll be there all day. Last year I made the mistake of paying someone to proof read my passport form before I sent it off and someone didn't do their job properly. The good thing about this shop is that it's fairly central and you can buy bubble wrap, parcel boxes and there is a fair selection of reasonably priced plain stationery.