Excellent post office with friendly staff very helpful,and love the added bonus of the miners mug…read morecafe also friendly staff and lovely atmosphere, the cake is amazing as is the coffee they serve delicious snacks and breakfast sandwiches. Just what westerhope needed

I am a regular user of this small branch post office and I have nothing but praise for its staff…read more Although it is very small and only has two windows, the staff are always very polite and helpful and when the queues are long, do their best to hurry customers through but are also up for a bit of a chat when the place is quiet. The staff are helpful and knowledgeable and offer informative advice. Recently, this post office has branched out and it is now also a delicatessen, offering a range of food items, mainly in the health food type line, and a range of mouthwatering quiches, cheeses and cakes - which I believe are locally produced and are absolutely gorgeous. With some off street parking just in front it is very convenient.

The Market Place Post Office has a deceptive name as it located away from the main market place…read morearea and is actually found in the west end of the front street. It is very easy to find and is near to the TSB bank. There is a post box outside of the building. The building has a slight ramp up to the door which means easy access for prams and wheelchairs. The door is easy to open too. Inside there is a small area where you can queue. I find that because it gets so busy the queue is often trailing out of the front entrance. This makes entering and exiting very difficult. There is a stand selling cards for all occassions, a working photo booth and a children's bubblegum machine inside. There is also a wall mounted stand where you can get padded envelopes. If you need to write anything or fill out a form you can lean on the windowsill area. This is a bit awkward but there is usually a pen lying on the sill ready to be used. There are several booths where you can be served. I do find that the most staff here is usually two people and more often it is only one. This tends to mean long queues and waiting times. There are pens chained to the boothes and scales where you can weigh your post. The staff talk you through all transactions. I must say that some staff members are a little bit stern and bad tempered and sometimes just gesture instead of speaking. I find this a little rude and unpleasant. A busy, post office, the next nearest office is located next door to the Spar shop at Bedlington Station. Parking is available at street level or behind the front street in free carpark.

It's gone! I think it might be a Poundland now. The nearest Post Office is now inside, upstairs at…read moreW H Smiths on Northumberland Street. Anyone in a wheelchair will have to go in the lift which is tiny. Bah!

I have never been in here when there hasn't been a huge queue. You can get served fast enough if…read moreyou're buying stationery items at the shop counter but when it comes to sending mail (from about 16 different staff), you'll be there all day. Last year I made the mistake of paying someone to proof read my passport form before I sent it off and someone didn't do their job properly. The good thing about this shop is that it's fairly central and you can buy bubble wrap, parcel boxes and there is a fair selection of reasonably priced plain stationery.

Made the mistake of sending husband here to post 2 items which should have gone as large letter…read morerate ( I've sent hundreds of the same item over the last 2 year) They charged small packet rate and I'm unable to get a refund of this over charge as no proof of posting was given, despite asking for it. Will not use again due to lack of staff training.

Tucked all cosy out of the way behind the central station, this is where postman Pat starts his…read moreday. The opening times are very reasonable compared to other Royal Mail Delivery offices in the area and it's open fairly late. Avoid this place at lunch times when everyone is on their office lunch break and demanding mail. It can take a while to process a sack of 20 packages going to Australia. The mail I sent from here always got to the right places and I always got what had been sent to me. Good service and helpful staff. No stationery is sold here which is a shame for them since they could easily make a fortune of it.

Closed on a Saturday, advertised as open! one member of staff! Give the lass a break.read more