I like the Booths brand, which is why I visited their store in Chorley, which is much larger than…read moremy store in Manchester, as you'd expect the product range in most cases is better, but I still prefer my local Manchester store as they have some items which aren't sold here (strange as this store is much larger!) and they take more care with the freshness of items.
This location is a short walk away from Chorley Station, opposite Market Walk Shopping Centre, with parking close-by.
The product range in most cases is pretty good, they seem to focus on great service and high-quality items, they have many counters selling fresh produce so I was able to get some excellent quality meat and cheese, at a good price.
They did have another fresh counter selling hot food, however something I found strange was how the jacket potatoes were pre-made with toppings on, they only had one left which had chilli on, obviously as I don't like chilli and this contained gluten, it meant I couldn't have it and it would have gone to waste. Surely if you have to go to a manned hot food counter anyway, having them ready and adding toppings on demand would be much better for both Booths (They can sell more potatoes) and the customer (You can actually get the fillings you want)
The Free From selection seemed limited, especially for the size of the store, they didn't have the Findlaters Gluten-Free bread, which is my favourite gluten-free bread, which they stock at their Media City branch in Manchester, they did, however, have the bread rolls/baps, however, after getting home I realised they were past their expiration date so I didn't want to chance eating them, being charged £3.65 for expired food just isn't good enough. No reduced stickers, so the staff weren't even aware they were expiring soon.
The meal deals were also misleading, I thought I'd pick up a gluten-free sandwich (Don't bother with them - the bread is hard and inedible!) as well as two snacks and a drink for £4, however it wasn't until I arrived home that I realised my drink wasn't classed as in the meal deal. After speaking to the store, I was told only certain drinks are classed in the meal deal, even though they are all-together anyway - I find this to be rather ridiculous and misleading and ended up costing me £2.20 more than I should have paid.
4* - Despite its' flaws, the staff are great here and the store has a good vibe and a great selection of high-quality foods which can't compare with any other supermarket so it is worth a trip out for, they do need to work on some pretty major problems. They have promised me a refund on my future visit, if this is adhered to I will continue to visit this store which has been in Chorley for over 100 years, although at this location for a shorter period of time.
