We took an iPhone 7+ in for screen replacement in February. In mid-July, the phone began to exhibit problems--random text entered without input, sometimes the phone wouldn't accept any input/typing at all, etc.
When I arrived there, I saw the same individual who I saw back in February. I was told their warranty is 1-2 weeks on a screen replacement. I told him the phone has worked fine for months. He said he would give a discount for a new screen replacement. I won't be doing that.
And we also learned in this process that you the original repair voided the warranty--so Best Buy won't touch the repair. As that is the only authorized dealer, and places like AlienFix are shady, we have few options but to get a new phone. Booo. read more