My Chosen Piano Dealer for Life
It has been 7 years to the month (Sep. 2016) since I first patronized Allegro Pianos. I started my piano journey with a digital upright Kawai; upgraded to a 2016 Estonia 168 baby grand; and finally acquired my dream piano, a 2023 Bluthner Model 6. I also took piano lessons at their school for two years. My progress was rapid, and I am looking forward to enjoying my Bluthner until my dying day.
Given my long acquaintance with the owners of Allegro Piano, Ori and Rebecca Bukai, I could write a voluminous review; but to be concise, I'll recount my most memorable experiences that make me so grateful that I happened on their company given the sea of competitors in the piano business.
First, Ori spent so much time explaining the factors of piano selection and listened carefully to my goals and preferences. I spent about 2 hours each time I selected a new piano, and Ori fielded many follow-up emails to finalize my purchases.
Second, Allegro always gave me a great deal on my pianos. Like cars, new pianos rarely sell for their MSRP; however, the "street price" that Ori offered usually was far better than the discounts at other physical or online dealers and the guidelines in Larry Fine's Piano Buyer Book. Furthermore, Ori always gave me *full credit* without adjustment for depreciation toward upgraded purchases.
Third, Allegro did an outstanding job with all my deliveries. I did one move without them and later discovered that I was overcharged more than double what Allegro would have charged. In my latest move from CT to TX, when the national mover refused to cover some damage to the lid because I could not prove at what point in the move the damage occurred, Allegro made sure that I was made whole even though the damage was definitely not their fault.
For these and many other reasons, I regard Ori and Rebecca not only as trusted piano experts but also friends; and should I ever need another piano or am asked to recommend a dealer, they will always be at the top of my list. read more