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    Allegiant Air

    2.3 (39 reviews)

    Allegiant Air Photos

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    My flight was set to depart 12 hours and 11 minutes from the time I received this text.
    Stuart W.

    If I could give 0 stars, I would. They cancelled my flight 12 hours before my departure time, provided no explanation, offered to put me on the next available flight 5 DAYS LATER, and paid me a whopping $100 dollars. Nothing else. This company is a complete joke. I will never consider Allegiant Airlines again.

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    11 months ago

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    3 years ago

    Worse service if you need to talk to an agent. Just hung up after waiting 1.5 hours on hold.

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    3 years ago

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    3 years ago

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    5 years ago

    Helpful 1
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    2 years ago

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    8 years ago

    Helpful 1
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    Photo of Heather P.
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    7 years ago

    If you use your phone for your board pass, turn up the brightness so the scanners will better recognize your screen.

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    8 years ago

    Helpful 1
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    8 years ago

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    8 years ago

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    9 years ago

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    7 years ago

    Got here at 7 no one at desk . Guys in hallway chatting finally line long two lines someone arrived!

    Helpful 1
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    4 years ago

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    10 years ago

    Helpful 3
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    8 years ago

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    5 years ago

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    8 years ago

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    Photo of Mike B.
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    9 years ago

    Just the worst airline imaginable. It's 100% worth the extra money to fly a real airline.

    Helpful 3
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    7 years ago

    Helpful 1
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    9 years ago

    Helpful 2
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    Photo of Tammy F.
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    9 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    10 years ago

    Make sure you pay for your carry on. The bitch up front won't let you board if you don't.

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - Allegiant Air

    Review Highlights - Allegiant Air

    One flight leaving Vegas to go to Cinci was delayed an hour due to de-icing the plane in Cinci, which made sense.

    Mentioned in 2 reviews

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    Hertz Lexington Bluegrass Field Airport

    Hertz Lexington Bluegrass Field Airport

    1.6(12 reviews)
    4.6 mi

    Booked a small SUV AWD at this Hertz location for my trip…read more My flight was delayed so it was 15 minutes before closing time for the location. Even though I had called Hertz corporate number and they said if your flight is delayed they'll wait for you up to 2 hours after the location closes. When I got there the customer rep said I was going to close up when it's closing time, so we were extremely lucky flight wasn't delayed any longer. First bad sign. I took the car that was given to me without asking whether it was AWD because it was late, I just assumed I got what I booked. I got Kia NIRO, later found out KIA NIRO models don't have AWD. Called Hertz and just got gaslighted by the rep on the phone for why I wasn't given a AWD: 1. i was given class B3, that's not AWD. OK that's your corporate lingo, how do I know what's B3 means. On my reservation I booked small SUV AWD 2. she started listing all the models that would be AWD, ok sure those are not the models that I got. I don't know much about cars models and features, why are you telling me this and how is this useful to me 3. just long back and forth of me telling her I booked AWD and was not given a AWD and she not giving a straight answer of why I wasn't given a AWD 4. I asked to talk to her supervisor and then was put on hold or she just went completely silent and never heard from her again. I hung up after 5 minutes of silence Terrible customer service The airbnb cabin I booked said they highly recommend a AWD to go up a steep driveway that's paved but sometimes could be really muddy or icy, and some of the days for the trip were very cold and wet. We did make it most of the way to the cabin but couldn't go all the way. Oh yes, return was also confusing. There were no more Hertz spots left in the rental car lot and I had no idea where I could park. It was 4:30AM and no employees around. One of the other Hertz customers returning parked on a spot that had those zebra lines close to the Hertz area so I just copied because I don't know where else I could go. Glad it worked out. Another customer was returning after me and she also circled around forever.

    Extremely rude staff. Had an issue with not being able to reserve the car once I reached the desk…read more The process was squeaky clean online and I expected no problems according to the website. Anything I should've prepared beforehand should have been relayed to me somehow, but it was not. I needed the car to return home that day, but due to the inflexibility of the staff and their downright refusal to help my situation in the slightest, I walked out of there without a car stranded for multiple days. If you're looking for a sure thing, look somewhere else.

    Allegiant Air - airlines - Updated May 2026

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