I would HIGHLY recommend The Transmission Shop in Garland…read more After fixing my trucks transmission my truck hasn't run this good in a long time The service manager Jimmy is one of the BEST customer service reps I've ever worked with. He really cares about his customers and they stand behind their warranty. Should you ever have a transmission problem, go see Jimmy at the Transmission Shop in Garland. He WILL really take care of you.

I would recommend them to anyone in need of transmission repairs. Left my truck with them and come…read moreto find out it's not my transmission that needs repaired. I have a lose of power from my engine. I asked about changing the fluids while they have it, they recommended not to. They could have billed me but they didn't charge me anything. Great customer service !!! you have to look hard to find the one's like this !!

Excelente customer service!!! Best in town with reasonable prices!!! Very kind people there !!…read more100 % RECOMMENDED

They will honor their transmssion warranty without hassle or drama. We will use them for any…read moretransmission issue in the future.

This place is straight garbage work with low quality parts…read more I am now having to put a third transmission in my daughters car in two years.

I took my Infiniti FX35 in because the tranny was sometimes slow to engage after coming to a…read morecomplete stop. There is no way to check the fluid in these closed system cars. The guys at A-1 test drove it and determined that the fluid was low due to a mistake made by the mechanic who replaced my radiator the week before. So they replaced the fluid at no charge. Any company who is this honest and willing to help their customers has my future business. I highly recommend them! Thanks A-1!

Honestly when replacing part not sure if it's been replaced? As I was not showed any old parts…read moretaken out and replaced with new parts . Also there was no print out of diagnostic work done? So really don't know what is the actual problem with the car? Don't mind getting work done but there is 100% service required for the value charged.

From the owner: complimentary drop-off and pick-up so you don’t have to wait our staff is always available to…read moreanswer questions and give you the help you need

Bryan is the man for the job! Hard work and in a timely manner helped me revive the care my vehicle…read moreneeded!

Took my truck in. Did some guess work and changed couple of parts cost me $1500. I took the truck…read moreand it turned off again. Had them come tow it back up. Repair again cost more money. I took the truck it turned off again after 2 miles. They came picked it up and repaired again. So the issue they fix wasn't even the issue it was something else. Munoz didn't had the courtesy to return my money even though he knows he fix something that wasn't broken. Told me it's gonna cost another $4000 in parts and $3000 in labor. At that point I got my truck towed and took it to another shop. They fixed the truck and it's working. Less then A $1000 repair. Don't recommend. He repairs the vehicles without even getting customer consent before repairing.

I called and spoke with Richard about rebuilding transmission in my 2013 3500HD 4x4 on Thur Aug…read more14th was quoted a price and told if I brought my truck in Fri. Aug 15th could have it back Tue Aug 19th. brought truck 15th picked up 19th for agreed price. Only maybe 150 miles on it so far and shifting as should. The only thing that even comes close to a non positive is the location with the one way streets right between a 4 way and a 5 way intersection slightly tricky and limited parking can make things interesting that said Great automotive service experience

If I could give this place negative 5 stars I would. This whole instance I am about to walk you…read morethrough took place over TWO weeks. I was quoted 2400 for a NEW CVT transmission for a 2012 Nissan Versa. A transmission that I was told could never be repaired. It had to be completely replaced. I took my car into the shop on Monday afternoon August 21st. Al called me Wednesday afternoon to come pick the car up. The car drove fine until Sunday afternoon. Sunday afternoon the car started shaking as it did before it went in, the code light was also on. I took the car in on Monday to be tested. Al, ran a diagnostic and determined the car needed a new part. I dropped the car off Monday afternoon on the assumption that I would have the car back Tuesday. The part didn't come Tuesday. Wednesday the part was placed, but it still didn't fix the problem. I was given this' same run around for the next 3 days. Monday September 4th was labor day, so I knew it was going to be delayed. Understandable. Tuesday the 5th I went into the shop myself at lunch time to surprise Al and give him a chance to explain. Walking on on Al, he stammered. Ahhh ahhh telling me that he was waiting on someone to come "flash" the transmission. I stopped by the shop Wednesday morning on my way to work waiting for Al to come in. After doing my own research, Al never called Elite Electronics that was supposed to come out. Elite also informed me that if Al had in fact put a whole new transmission it wouldn't need to be flashed. It was then Al admitted that he did not put in a new transmission. I questioned other things he had told me. He told me they have a part house yet - he has to order parts and it took a full day to come in. It took a day and a half to put in a brand new transmission but now it has been another week and half and the small repairs can't be made. When confronted on this, Al became angry. Slammed things on the counter and told me he wasn't a liar. Even though he had already admitted to being caught in at least one lie. I told Al that if he couldn't get my car fixed by Wednesday ( September 5th) afternoon, he should just get a check to refund my money and give me my car back. Al called me Wednesday afternoon to let me know that " my car ran fine but had some loose wires ( i've never had that problem before letting him touch my car.) and has broken down by the parts shop (wherever that is) and has to be towed back to the shop. I could pick the car up with a check Thursday morning. Thursday (September 6th) afternoon I FINALLY got a call after calling the shop approximately 20 times with no answer that my car was running and ready to be picked up. Check was going to be made available. I pick up the car. Al told me the car is "basically" fixed. I essentially got a new transmission for free. I started the car, the air condition would not turn on at all. It would not blow any kind of air. The blinker wouldn't work. My hazard lights wouldn't work. Nothing. I knew something was wrong but I was ready to get my car out of his business. I already had a new shop lined up ready to take my car that afternoon a few miles down the road. I drove my car approximately 5 miles before it just died in the middle of the road. Dead. Nothing. I had it towed to a shop when they have informed me that the transmission has not been touched. My battery is now also being supported by a 2x4 has zero charge and the battery cables are trash. Again, not an issue that I ever had before. The check has been deposited in the bank. I haven't heard of the check is hot or not. Al is not the owner he is a manager, and a sweet talker. He is going to say all the nice things so he can cheat lie and steal. I do not know who the own is, but I would love to talk to him about his business and the way his employees run it. Run far far far away from this place. Taking it to him you might as well just leave it in the middle of 635. This place is a scam.

Helped me to find a transmission that kept my old vehicle running, all at a fair price.read more

Driveshaft fell out while driving approximately 1000 miles after repair. I believe bolts were left…read moreout, not installed correctly or left loose. This left a whole in the floor along with costing me a over $850 for driveshaft repair. Jason at front desk was nice and professional, but over all I'm not satisfied. This was absolutely a mistake on their end and they should have replaced driveshaft and repaired floor at no cost.

I have to truly thank "Bob" and Gilbert for going above and beyond what they needed to. It seems…read morethat the person who sold us the van for my disabled daughter hid some things about the van, which would be beyond devastating for us. Jason "Bob" - owner and Gilbert came together and made sure my daughter's van was ready for when she came home from the hospital. They gave my daughter their time and parts to ensure she could not be stuck in the house. It is one less thing I have to worry about and I am beyond grateful. It is hard to find honest and kind people in this world and these two are it. If you are not sure if you should go with them, do not hesitate. The Miranda family thanks you for your generosity.

I took my truck to Ford dealership for leak on front drivers side, back up camera issues and…read morewindshield wiper fluid not coming out. The estimate for repairs /replacement was 5300 including services needed at 100k miles. I was shocked and thought I would get a second opinion. Ford said the diagnostic for leak would cost 500 and that was not including repairs. They said the back up camera and sensors were bad and needed to be replaced and that the fluid pump was out. All crap! The front windshield was replaced and was not sealed correctly $100 and the pump had a short that was easily fixed and the back up camera also was electrical. Sensors needed to be replaced. And the services were all complete plus some for $1811! Honest hard working shop and business! I will never go to Ford directly for service again.

I had a great experience at The Transmission Shop. In my opinion, John can be trusted…read more Strictly based on prior customer reviews, I drove to The Transmission Shop, which was easy to find and clean. John greeted me with a smile and was ready to assist. I described my problem and left the truck with him for an inspection. Several other vehicles were ahead of me for inspections and estimates. John called a few hours later and said my truck was ready for pick-up. He had a smile in his voice when he said the problem was caused by "driver error." When I arrived, he demonstrated how the transmission selection switch had somehow been moved to four-wheel drive. I was driving at higher speeds in four-wheel drive. That also explained why my turning radius was diminished. John treated me with respect, said there was no charge, and invited me to come back if I ever need additional service. It is hard to find friendly, competent, and honest people. John could have taken advantage of my mistake. Instead, John earned my respect and my business. You owe it to yourself to work with honest people. Headaches are free. John won't charge you for a headache when you are already stressed about transmission problems.

Had my truck towed there for a bad clutch. They promised it in 3 days, they took 6 days, broke 2…read morebell hoising bolts (didnt tell me), charged me $150.00 for "machine work" that consisted of them "resurfacing" the flywheel with an angle grinder. The work they did lasted only 1 yr. I had to spend another $1,600 to get it done by a real professional. NOT RECOMMEND!!! Replying to the Business Manager. It happened!! Own your shotty work habits!!