I called this company wanting a new dead bolt installed because my existing lock was stuck in the…read morelocked position. I was up front about wanting the new lock to be keyed like all my other doors. I also told them the rest of the locks in my house were Weslock. Nothing I told him mattered. He came the next day with a Schlage lock that could not be keyed like my current house key. He never said he couldn't bring a Westlock and I was irritated because I told him what my needs were. So I asked him if he get the door unlocked he said yes and did so in about 10 minutes. Not before doing that did he ever mention the cost to do that was $250 dollars because I would not have let him proceed. He said it was considered lock out service He is a deceitful business owner and has unscrupulous business practices

Super quick service. Very professional and did a great job installing my new front doorknob and…read moredeadbolt lock. I felt the pricing was very far as well. I will recommend him to anyone needing his services.

Quick service, reasonable prices, key fits exactly, courteous staff, fun bathroom (yes, because of…read morethe interesting photos on the wall) at night it turns to a tavern! All in a charming over 100 year old building!

I did want any adult doesn't do...lost my car keys when the fell out of my purse. Well as any…read moreresponsible adult, I definitely did not have a spare key. So I called Tyler on a Sunday and he came to the rescue. Was able to unlock my car and program not one but two new keys. Was able to deactivate the old one... and was half of that I was expecting to pay, which was great being able to save money. So if I ever have a non responsible adult moment I will be calling Tyler who saved me money, time and some stress too!

They came out to repair my lock on my slider. He did not have the lock and was going to see if he…read morecould find one and then order one. I checked in with him a few times and then he just stopped responding. I could see he read the text just didn't answer. Didn't return calls either. INever heard from him so I found someone else to repair the lock.

Needed locks swapped out after moving into a new home. Very easy to schedule and was able to change…read morethe locks very quickly at an affordable price.

Greg is honest and friendly. Did a great job on a safe that we didn't know the code too. Fair…read moreprice too.

Greg was a total lifesaver the other day. I was returning home in hot weather with a rescue dog…read morefrom a veterinarian appointment, and I realized when I got to the door that I had locked myself out. Greg was incredibly responsive, not at all far away, and completely reasonable for what he charged. I don't think he realized it, but he really did save the day. 5/5 would call him again! Thank you so much!

Needed a replacement fob for our car. Reached out via FB messenger and received reply and quote in…read moreshort order. Scheduled a meet up time at my office. Key cut and fob sync completed as promised. Cost was ~$50 less than the dealer. Did have a follow up call, but Ed was very prompt to reply and make it right at my convenience. Overall nice job! Do consider him for your locksmith if needs.

Everyone needs a Dorna! Seriously, she is the best locksmith and she's so much more than that! She…read moregoes above and beyond to make her customers happy and also keep the cost down. An absolute pleasure to work with, so friendly, trustworthy and SMART!

I had a bad latch on my key fob, so I went in to see my options for replacement. Rather than being…read moreforced to buy a full replacement, Kyle ordered a new case for a fraction of the cost. When the delivery got delayed from problems with shipping, he asked for my number and personally reached out to me when the package had arrived. When I went in to replace the case, he told me I was free to go with no charge. Sure Lock and Key is a gem in Kirkwood, and I really appreciate Kyle for his communication and flexibility!!

On time, although could not fix my mistake Porter went out of his way to help , even calling back…read morewith some suggestions. Service call was a very "fair " charge. Would trust them next time for sure thank u!

Very responsive and reasonably priced. Quickly rekeyed three locks for me and provided multiple…read morecopies of keys. Extremely happy with the service provided.

Wonderfully fast response and service, which is greatly appreciated given my hectic schedule. Very…read morereasonably priced. Will definitely be the first I'll call if I need help again!

I called a Locksmith Services number seen online and explained I had some simple adjustments needed…read morefor 2 interior door locks. I did not say anything about an emergency. A locksmith called and established when he would arrive. The adjustments were accomplished in 30 minutes. The online description established an estimate would be made after arrival and review of the problem - no estimate was offered. The final bill included a visitation fee, an emergency fee and then an inordinately large service fee doubled because of the 2 locks. The total cost was incredibly high for the services rendered. I asked for a refund of at least the emergency fee and received no response. I would question everything from this type of online service. The work accomplished was done well but the 'hidden' fees were outrageous.

Not only is Carlos an ACTUAL LOCAL BUSINESS OWNER who lives IN O'Fallon... he accommodated our…read morerepair into his schedule very quickly, he was very friendly, and completed the job very quickly. We are very satisfied with his work. I strongly urge you to consider CPR Locksmith for all of your home and auto key/lock needs.

DO NOT CALL THIS LOCKSMITH. I called at 8:30am, and they had someone out to me around 9:20am…read more Simple locked my keys in the car, the guy jimmied the window with the stick and unlocked the door. They charged me $263. $69 for "service call" $29 for "emergency fee" and $165 for "lockout" service. WHAT. Horrendous. I was shocked. I've been trying to reach someone at this business and they either keep dodging my calls or no manager/supervisor calls me back. This is a shady business that takes advantage of people. No lockout should cost $263. I have been trying to let them fix the issue, but no one will talk to me, despite my calling at least 10 times in the past week. No wonder there's a bunch of fake 5 star reviews, praising someone named Jeremy in each one.

They never told me there would be an "urgent fee" or "service fee"; the whole point is a service…read morefee. I never said it was urgent and after he unlocked the door, he handed me a bill for $368. Cash only. Venmo or debit card added 5-8%. Absolutely ridiculous.