I hired All Valley Remodeling (Mark Bainbridge) in August 2021 for a full remodel of my 1960 home. The project was supposed to take six to twelve months. It is now four years later, and the job is still unfinished. Positives: Some subcontractors did excellent work (shoutout to Charlie the tile guy). The finished areas of the home do look like what I had envisioned, and in many respects it is beautiful. Negatives: Costs spiraled. My budget was $220,000. I ended up spending nearly $370,000, draining retirement funds and going into debt. Many finishes (cabinets, flooring, landscaping, countertops) were excluded from the estimate, leaving me to contract and pay for them directly. Because of overruns, I never got gutters, backyard landscaping, or even closet doors. No transparency. The invoice was changed multiple times as costs rose, but Mark never gave me receipts or backup. To this day, I don't have a complete, accurate invoice. $2,500 worth of windows we never used are still listed on the invoice. Mark once told me he'd "eat the cost," but he never removed it, and he still has the windows. Ordering failures. A huge amount of the delay came from Mark not ordering things when I gave him specifications. For example, I sent him the correct door sizes in November 2022. He didn't place the order until February 2023, and when he did, he ordered the wrong sizes. The doors finally came in August 2023, one was warped, and the re-order didn't actually arrive intact until February 2024. In the meantime, the remodel stalled for nearly a year waiting on doors. Because the sizes were wrong, they reframed the openings, which caused mismatched carpet around the frames that was never fixed. Poor communication. Mark's replies were vague and inconsistent, often promising "tomorrow" or "next week" without details. After I made final payment on March 25, 2024, he promised he'd return to finish the punch list. Instead, he stopped responding altogether. Certified mail and even a formal attorney demand were ignored. Unreliable subcontractors. Several abandoned their work: one plumber went to jail, another repeatedly no-showed, the landscaper never finished irrigation. The flooring contractor he recommended (Jesse) abandoned the job, forcing me to hire someone else at twice the cost. Jesse later reappeared months later only to demand his equipment back. Unfinished and sloppy work. Doors aren't sealed properly, trim and baseboards don't meet cleanly, flagstones are sinking, paint and caulking were never finished. Garbage -- not just debris but cigarette butts and food wrappers -- was left all over the property. His crew never did a post-construction clean. My friends ended up gifting me a cleaner for my birthday, but the house was left in such poor shape that even that didn't cover it. Serious livability issues. We were without a kitchen and laundry for about 15 months. While we were on vacation in summer 2022, a water line was left unhooked, leaving us with no water or cooling when we returned (while I was sick with COVID). In fall 2022 a water line broke, delaying work for months. Mark said it failed due to age; drywall sub later suspected careless demo. That October, the house had no heat during an early cold snap because thermostats weren't hooked up; I had to wire them myself. These were not minor inconveniences -- they put my family's health and the house at risk. Financial fallout. Because plumbers didn't show, the house couldn't pass inspection when I tried to refinance in 2022. That cost me $4,400 in rate-lock extension fees. Mark once said he'd help cover part of it but never did. Impact: This project was paid for with money I inherited from my mother. Instead of being a wise investment, it left me deep in debt and under constant stress. I accept that I could have communicated better and stayed on top of selections more closely, but no homeowner should have to push this hard just to get basic accountability. As a small business owner myself, I know how damaging negative reviews can be. For a long time, I hesitated to post one. But after four years of delays, cost overruns, unfinished work, and being ignored even after legal letters, I feel I have no other recourse. I'm not willing to file a lawsuit, so this review is the only way I can hold Mark accountable and warn others. Bottom line: Even acknowledging the positives, the negatives far outweigh them. The remodel cost far more, took far longer, and remains unfinished. I cannot recommend All Valley Remodeling. If I could give zero stars I would. The single star is for the work that was done well by individual subcontractors like Charlie the tile guy. read more

Redid bathroom shower, all work was unsatisfactory. DO NOT RECOMMEND. Project was scheduled for 2 to 3 weeks, took 8 weeks. They created three plumbing problems during work. One resulted in no hot water on second level for three days. Additionally, what is the worst thing that can result from a shower retile? To have the contractor (AVR) create a leak inside the wall (from their 3rd effort at plumbing work) that would have caused significant damage over time. I caught it only because I waited to close up the access in the wall and checked it after running the shower for the first time. Slow and failed to respond on multiple occasions. Too many other issues to list here. read more