07/29/22 Rating: No Stars! Sadly, last Friday, I think I committed the ultimate Yelper "cardinal sin" ...and that is to not check out the Yelp reviews before heading out! I don't know what happened to me. I guess life happened. In my haste to get school preparation out of the way I drove to the nearest uniform store on my one day off. I admit that this entire experience or lack thereof could have been avoided if I had just looked this place up and had gone elsewhere. Store: The store is situated in what used to be I believe a Todd's Restaurant after Hurricane Andrew. Parking is ample. There's a security guard at the door and I found that both puzzling and comforting at the same time? Inside the store are low-lying ceiling and I honestly, I did not know why I did not take that as a sign, but it's really dark in there. There's a long glass counter at the front and behind there is a room where I guess they stock their orders and from my view, it looked like a mess. There seem to be a lot of young people working the floor, but very few on the counter helping people checking out. Although this store seems to be partnering with one specific school, they will print other logos. Customer Service: On my visit on Friday, there were two young ladies that assisted me at the counter and they were nice enough. I needed the school logo on shirts that I had bought elsewhere. One told me that my order would come the next Tuesday and when I was passed on the next young lady, she told me it would be two Tuesday from now. I mean, I guess as long as it gets done before school starts right? I paid and I was told that I will get a text message. I walked around looking for some shorts and a very nice and a much younger girl helped me navigate and look in the dark. Fast forward to Monday, I got a text message that my order was ready! Hurray! I was elated. I called Tuesday afternoon to make sure that they are open by the time I get out of work. After being stuck in traffic for 45 minutes, I got there 15 mins before they close. Win! It felt like forever waiting to be acknowledged at the glass counter. When it was finally my turn, the young lady called me up and I told her I was picking up. She printed a receipt and she passed me on to the Hispanic guy which I presumed was the owner. Earlier, he was helping a lady forever. Then he finished with her and walked away while I wait. While still in line, the same lady returned and asked if I was in line...I mean, I've only been standing there for 15 mins. Then he balled Hispanic man returned and instead of calling me up, he called her up. Great. So when the young lady passed me on to him I was not very thrilled. While looking at the receipt, he then proceeded to tell me that my order is not yet ready. I showed him the text and he exclaimed that "I am lucky." He found my package and asked me to check it. The one right thing they did right. And I am glad that I did because as you can see from the photo, the embroidery suck. I could not help notice that the logos were far too small, or very obscure. That I can overlook, but the icing on the cake was the terrible embroidery on one of the gray shirt. It look like cat scratched it off before my son tried to sew it on. And to think I even thought about buying one of their $8 patches. I brought it to the attention of the owner and right away he became defensive and started pointing at the receipt that I had sign. He kept saying it's not their fault, and they are not responsible. He looked at the logo and I compared it with the other logos and he said he don't see anything wrong with it. And that it was the machine and that they are not responsible. And I asked if they send it out and the said no they embroidered it here but it's nothing they can do to fix it. Product: My son's school logo is a falcon. See the photos of comparison. Not only is their logo much smaller, the image is vague. The Falcon is missing it's face and the silver lining on its open wings. I am terribly sad that I will be sending my son to school in these. I immediately felt bad after that man BS his way out of their mistake. I was not asking for first class service, but I felt bad because I just knew that these people are taking advantage of other people's desperate situation. And it's no wonder that the parents on the school Facebook page did not at all mention this business in a recommendation post. I have no one but myself to blame. I don't like the other popular uniform chain in Old Dixie Hwy either but they have much better quality there for sure. read more

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Fabulous customer service! All were very helpful! Staff was very inviting and kind. Helped with all sizes!

Where do I even begin with this absolute disaster of a business? I wish I could give negative 0 stars. My son and I went to the store on Friday, July 5, to get him a State of Florida DOC jacket. They did not have any embroidered, so we prepaid and were told the jacket would be ready on Sunday. That was fine. I go in on Sunday and after a fruitless 20 minute search, the jacket could not be found. After they see I am getting impatient (I am the only customer in the store), I am then told they are in the process of embroidering the jacket as I am standing there. When I finally get the jacket after another long wait, the embroidery is WRONG. The employee put my name on it, even though we said we did not want any name on it. Then I get attitude from her because she has to embroider another jacket. Don't even get me started on how horrid the floor and decor are in this place with very dim lighting and the playing of sexually explicit, offensive music. The only reason I can see that they are still in business is because there is no other uniform store in the vicinity, which is why they feel they can get away with so much employee incompetence and horrible customer service. If you have ANY other alternative, steer clear of this place. Never again!!! read more

Great service! I went to the store to buy a uniform for my husband. Yesica helped me choose Dickie work clothes for him and the quality was amazing. I totally recommend this store! read more

My daughters school has a contract with this place and I absolutely hate it. They WILL NOT place the school logo on anything that is not purchased at their store- even if they don't have something that you like (I usually buy shirts in department stores because MY personal opinion is that their clothes are cheap). The girls who work there are super rude and make it obvious they are there for the money because they are not helpful. It's become so bad some parents at the school are petitioning that uniforms be sold elsewhere. The mobile truck that parks outside the high school parking lot is just as bad. read more

This place is horrible. They tell you that the clearance items can't be returned, so we bought something that wasn't clearance. When we went to take back the one pair of pants that didn't fit (got 2 sizes) we were told that they don't give refunds and since my mom doesn't live here she was railroaded into buying another item that she didn't need to buy. I advised her to contact her credit card company and report the store. Also, the place is filthy and falling apart... but so are a lot of stores in the immediate area. If I could give it 0 stars I would read more

Absolutely horrible service. I've actually contacted my child's school to ask that they cease using this terrible store for official school uniforms. I went to pick up my order that was supposedly ready. Every item was completely incorrect. I had to wait 40 min for them to be redone. Got home and realized I was overcharged $40! Was told I had to come back in person to be refunded. It took 20 min. for that process. Not once was I apologized to. Instead they acted like I did something wrong. Outrageous! read more

Great service! There was a new guy being trained that really went above and beyond to help me in finding scrubs that I needed for the next day . They didn't have a lot of variety, but I was able to find a pain of wine scrubs that are good quality .im giving it 3 stars because they place is dirty and like another reviewer said it is falling apart ! read more

Went to this store in the middle of last year after PCSing to Miami and my kids needed uniforms for school....they were super friendly and gave a great military discount and said they supported our military and were very happy to help. Due to my great experience I went back here and it was the complete OPPOSITE!!! Staff was very rude and didn't know anything I asked them....when checking out I asked about the discount and they said they didn't know and asked a man that came from the back (assuming an owner??) He didn't even let him finish and said NO to the discount. I asked if it was under new ownership now and the man said NO very rudely and I let them know that is why I went back to that location but that is fine that I will not make that mistake again! read more

Day before back to school and I'm here picking up my shirts for work. I teach and i was notified via text message that my order was ready for pick up on Saturday. Today is Sunday. There is no "pick up" poster, no manager organizing a line that differs in purchasing or picking up orders. Extremely disorganized, a lot of parents frustrated, incorrect orders left and right. Phone calls being left unanswered. Employees being trained on the spot, some not knowing how to work the register. Manager tells me that my order was picked up by someone else and then tells me "oh here it is!" in Spanish. read more