These guys are amazing! Got a flat tire across the street and within minutes they were over with a…read morejack to help my husband put on the spare, and then insisted we come to their shop for them to patch the regular tire. On top of that, they wouldn't take a penny from us and wished us a Merry Christmas and sent us on their way!!

I believe this place gave me superb service on my Honda Civic. The lady who answers the phone was…read morevery pleasant, helpful, and gave me a service quote quickly. I had my timing belt serviced here. They were running a special and it cost over $200 less than the Honda dealership. With the replacement of the timing belt, they also did the water pump, drive belts, seals, and gaskets.

Fast and effective service on my old Grand Am. I am a new customer, but I trust this place to keep…read moremy car going at a reasonable price

I'm not sure how many people will read this but my advice is STAY AWAY from this business. The…read moreowner, Boris, is a nice guy when you meet him but he's not honest. I asked him to replace a rear tail light on my car and he quoted me a price and said it included everything, parts and labor. It took him 15-20 minutes to do the job and then he presented me a bill that was $80 more than what he quoted. He said the $80 was for labor. Of course, I protested and reminded him of the quote and that it included the labor. He simply denied making any such statement. Additionally, I noted he was charging 6.25% sales tax, when its only 6%. I called the sales tax office while there and they told him it was 6% and he is violating the law by charging more. Think about it. If you're paying an extra .25% that goes directly into his pocket. Anyway, I paid for the light and $60 labor, much to my chagrin. Even paying $60 for 20 minutes labor was a ripoff. Clearly, I will never do business with this guy again. All I can do is warn others.

Starting out on a trip to Montana with a recently purchased Travel Trailer. We encountered a…read moreincidence where the tt had a lot of sway after being passed by a couple of semi's at high speed. We left the highway the first chance we had and pulled into this establishment. I have nothing but good things to say about our experience. The problem was the brakes in the tt were not working. They were able to diagnose, obtain parts and do all necessary repairs in a professional and timely manner. Also discovered the tires were ready to pop. We now have a brake control mechanism inside the truck and new tires, springs and bearings. A sincere thank you to all involved in the process!

My daughter had an engine sensor replaced a couple of months ago, but the sensor went bad. The…read morefolks at Highway Automotive took care of it right away. They were attentive, helpful, and customer-centered. We really felt taken care of! We can't recommend them highly enough.

First of you need to understand that I have a Porsche Cayenne 2011. THese cars are good for 250 to…read more400 k Miles. I had a problem with my water pump, They insisted they would only get parts from Porsche and installed it. After that I found out I had a serious leak when it got pressurized so I brought it back to them and they fixed it gave me the parts back that they replaced and was a fair price since the parts are over 600 dollars. THer was one issue where a simple clamp that holds a hose broke and it started leaking. I towed it back to them. It did take them a few days because paorche parts have to be ordered. After they found the problem they replaced it and fixed it with no cost. I tested it today and it is presurized and perfect. THe thing is they could have easily tried to charge me for a different issue but instead Jon showed me exatly what happed they warrintied thier work and life time for the part cause they got the from Porsche themselves. Yes did it cost me 2k sure If I would have taken it into Porche it would have benn twice or three times that amount Earnie and Jon are Honest hard workind people and they will fix an issue and not charge you. It did take time but that was not thier fault becasue they use factory parts. It is VERY RARE to find honest straight forward people ike this and I give them a five star because they were honest fixed the issue and did not charge me. If you have a Europen car Please call them first AutoHouse wanted two times as much. I tell you as a honest Christian man that these guy Warrenty the Parts thier work and will never charge you for something that is covered in thier warrenty. I am exreamly happy with them. And I HIghly recommend them for anyone that has a Porsche, Jaguar, BMW or any other Eruopean car. Ther are with good morals and values and I am very happy with them or I would not be writing a review. My car is fixed I saved like 4k and they were straight forward about why it takes time and updated me every step of the way. If anything if your guy read read this I want to say THank you. I will always use you as MY PERSONAL mechanic. Thanks Guys. P.S. I love my Car Billy Sprague

Passing through town, discovered radiator leak. Not being familiar with the town, was hesitant to…read moreuse an unknown mechanic. However, the service was great and FAST. They knew we were on a trip, we were in and out in about an hour and a half. Radiator replaced. Great service, fast, great price. Thank you Henrys!

Do NOT take the manager Antonio's "word" about anything. He will say ANYTHING to sell a car and…read morethen since it is AS IS not do right by his own word, the mechanic's reputation, or his own. Told car fully inspected and ready to go. When took in for service told the air box and turbo tube were BROKEN. Based upon the location of these items in the engine compartment, they were NOT broken by normal driving. Brought issue and copy of the bill to Antonio for his review and for him to discuss with his mechanic. When I followed up, I was told the car was sold AS IS and it was my problem. EITHER STAND by your word OR hire COMPETENT MECHANICS so that you are not LYING when you say the car has been inspected and all parts are complete and functioning. I live 1.5 hours away or I would have taken it to my local mechanic but because of the dealership's HIGH ratings I trusted that the staff would treat me right...NOT!! Do NOT TRUST ANYTHING ANTONIO TELLS YOU.

I just purchased a Mazda 6 from them and I must say the car hasn't caused me any issues and they…read morewhere friendly and very helpful if your looking for something even as a first time buyer they will help you out

This is not the first (or last) time that I have used Alan's, and its not the first time that I…read morehave recommended them. But this is the first time that I have written a review about them. Short story is that they are amazing. The most recent job that they did for me was the pinnacle of professionalism. I have an old flareside pickup that means a helluva lot to me. But they did not treat it as just an old pickup. They treated it as if was their own. I brought it to them to get a complete custom exhaust system. They surpassed my expectations. None of the the custom aftermarket parts that I supplied fit as the Bassani manufacturer stated they would. That did not stop Alan's though. They modified the supplied parts with precision. This was no hack and burn job. What I left with was an exhaust system that is much cleaner, efficient, and badass. It is honestly MUCH better than I was expecting.

When the Check Engine light came on in my Acura, my regular mechanic told me it was related to the…read morecatalytic convertor and - since they do not work with cats - suggested that I take my car to Alan's to get it fixed, citing their honesty. My initial encounter at Alan's was positive - the fellow at the counter was extremely friendly and gave me a rough estimate for a new cat and he recommended replacing the timing belt as well, since my vehicle was nearing 90k miles. Since this advice checked out on Google, I called back to make an appointment for the two jobs (these are not cheap repairs). Was given a date 2 weeks out due to their busy schedule and was told the repair work would take 2 days to complete. Fast forward 2 weeks - handed over my keys and car on a Wednesday evening so that I could have it ready by the weekend. Radio silence from Alan's on Thursday. Around noon on Friday I called to check progress and was told to call back at 1:30pm for an update. Called back then and was told that they still needed to ASSESS my vehicle. I explained that I was told it would be READY by Friday evening and they seemed surprised - couldn't I just leave it with them, (presumably indefinitely) until they got around to it? I explained that no, I needed my vehicle back, but would appreciate an assessment and would think about bringing it in again at a later date for the actual repair. Fellow on the phone said, yes of course, he would call me back shortly with an update on their assessment. Hearing nothing, I called him back at 4pm - he rushed me off the phone, saying he had two people in the office he needed to attend to and would call me right back. By 5pm I was at Alan's with my wife to retrieve our vehicle. Our car was sitting in the lot with its windows down, in the rain. The owner saw us walking past the open garage door heading to the office and did not return my greeting. We entered the office and were ignored. We spotted our keys on the wall and took them. Wife hopped in our car and began to pull out of the driveway, and only then did the owner emerge from the garage, suddenly very chatty. Seeing that we were about to leave, he shared the results of the assessment. I listened politely, made mental notes, and left forever.

Was dealing with them to buy a used truck so we negotiate and finalize the deal.... And they sell…read morethe truck to someone else without any warning. Yes they can do it. It's just bad business not good for a dealer reputation. Buyers be aware.

I was traveling from Nashville TN to Jupiter FL with a stopover in Gainesville to help my daughter…read morewith her move. When I arrived in Gainesville and pulled off the interstate my 2-year-old MDX (still under warranty) froze, giving me a transmission problem warning and would not go into park. After giving the car a few minutes to reset, I was able to restart the car and drive the few miles to my daughter's apartment - still with warning messages flashing on my dashboard. I called the dealership, explained what was happening, that I was 550 miles from home, was planning on traveling another 250 miles the next day, and needed to get the car in at least for a diagnostic test. I was told that - regardless of the fact that the car was still under warranty and I was so far from home, the earliest they could get me in was in 6 days. (I called on a Tuesday, and they said they couldn't get to me - even for a diagnostic test - until the following Monday.) After speaking with the service tech, I asked to be connected to the service manager. I left a voicemail, explained the situation and asked for a call back. I never heard back. Horrible customer service, especially for a customer that is traveling and needed warranty assistance. This is our 5th Acura that we have owned and, based on this level of service, our last.