I had a very concerning experience with this body shop. My vehicle sat there for nearly a month…read more When I was finally told the car was repaired and safe to drive, it was not. I specifically raised concerns to GEICO about the driver-side front tire and suspension. The shop told myself and GEICO that the tire only needed air. After picking up the vehicle and getting on the interstate, I immediately felt abnormal bumping. I pulled over and discovered a visible knot on the outside sidewall of the tire. The vehicle had to be towed to BMW of Tallahassee for a proper inspection. BMW identified over $4,000 in additional damage that the body shop failed to address, including: * A damaged tire * Two damaged rims * Additional suspension-related issues * Evidence that the undercarriage was never properly cleaned, including remaining deer debris from the original accident This means I was released a vehicle that was unsafe to drive. That is unacceptable. Repairs should prioritize safety, and this experience caused unnecessary risk, stress, and additional costs. I would strongly urge others to seek thorough independent inspections if using this shop.

Someone swerved into my lane and dented my brand new car and scuffed the paint! insurance…read morerecommended Automotive super sports. I brought my car in and got it back a week later looking better than when i bought it because they washed and cleaned the inside and outside of my car. Also as a woman i never felt judged or looked down upon which was a huge plus in my book. I will definitely be going back if I ever need help with my car again. Value was great and insurance covered everything.

Erick is s great and honest mechanic. I went in to have my…read morecar's air conditioner checked, because it stopped cooling. He checked it, and told me that it had too much gas. I also asked to have my cigarette lighter checked, and it was the fuse. I had taken my car in to the dealer and for each item checked they charge $206. for each diagnostic, but if you decide to have it repaired; the diagnostic fee is not applied to the repair charge. I am one pleased customer. Erick will definitely have me, my family, and friends as customers.

Just had my A/C completely fixed! Would've been fixed before, but you know it's all a waiting game…read morewhen it comes to parts. Thought perhaps it needed a condenser and evaporator, but was blowing cold...just not really blowing at all. Figured out all that was needed was the fan & motor (all one piece). Eric ordered that from the local dealership, sent back the other parts (Which for once, I didn't have to pay for!) and just installed it today within 5-10 minutes and it all cost less than $400, labor and parts, three visits and everything all buttoned up. Amazing! He was even willing to come to ME to install it. Couldn't ask for a kinder, more honest mechanic anywhere. You people that are going elsewhere are NUTS! He even came in last Sunday to work on it simply because it was my only day off! NOBODY does that! I'll be going back for everything from now on. Oil changes, brakes...even the little body parts for my jeep I want to change out. Best repair ever and I'm so lucky I found him! Thank you Eric!!

My 2006 Silverado overheated on the freeway. The first shop it was towed to misdiagnosed the…read moreproblem. Smitty's got it right off and had my truck fixed in one day. Good friendly people. Working folk. The kind I grew up with. Truck is running fine and I only wish that I didn't live almost 2 hours away because I would go there again.

WOW! I had my 1992 Ford F-150 towed to Smitty's Auto, and what a mistake that was. That was…read more04/09/24, I mentioned to them that I was a disabled veteran who has been fighting cancer since 2013, and I needed my truck to get to my doctor's appointments. No problem they said. Then Wednesday they called and said come get it and when I got there I climbed my truck and it wouldn't start. After about 10 minutes I finally got it started and Smitty's Auto had closed. When I left it kept dieing on me and was hard to get started again. Well it died again in the middle of a large intersection, and 3 lights later it started long enough to get me into a convenient store. It seemed to idle okay so I took off praying that I make it home. I did make it home barely. I had paid Smitty's Auto $637.05, and the truck will not start up after getting it home. I sent it back to them the next day Thursday. When I called Friday to asked if it was ready he asked me if I could wait till Monday and that he would look at it Saturday and in the same reath said that he would look at it Monday. Well when Monday came around he said that it needs a new computer, and it would take another week to get it. Well after already paying them $637.05 and it is running worse than when they got it I decided that they didn't know what they were doing or just outright ripping me off. So I told them that I was going to have it towed back to my house. He called me back and said that they had some paperwork for me to fill out and I just told him to give it to the wrecker driver. When the wrecker driver got to my apartment with my truck he had another bill for $352.22 and it said for a computer that was installed after just telling me over the phone that it would take another week before they could get one. Now this is what they had been telling me that was what it needed. Obviously not if they actually installed one that they told me they didn't have. You would think a disabled veteran fighting cancer could get a break, but Smitty's Auto repair though that I was an easy target, and took advantage of me. But this old veteran isn't going to let it be. I'm taking Smitty's Auto repair to small claims court. I don't think that they will look very well stealing from a disabled veteran. Sincerely, Jim Burtnett

I took my Audi A4 to Werkshop 49 for a suspension issue after a disappointing experience at another…read morespecialist in Gainesville. The estimate was accurate and fair, the service was completed efficiently, and the quality of work was superior. I will return for regular service appointments and any other needs too.

Excellent service. Knowledgeable of BMWs and provided very reasonable estimate and repair to my…read moredaughters 2014 X1 back on the road. Great alternative to local overpriced dealerships such as BMW of Ocala

I've had several brands cars and I am very happy with the results on all of them and they don't…read moretry to upsell you. They're honest and I would recommend them highly.

Went in for an alignment because it's only 100 dollars. They took my car for a test drive and…read moreinformed me that I did need an alignment but the shaking was from all my rims being bent and tires in poor tread condition. They offered to sell me what I needed or said I could just get what I needed and they'd install it for me. Ended up scoring a good deal on eBay with new wheels and tires. They mounted and balanced the tires for me and they got me some new lug nuts as well. I was pleased with how smoothly everything went. Staff is very friendly and knowledgeable. I believe his name was Nick, but the one younger guy at the front desk was very helpful and attentive and courteous.

Courteous, knowledgeable, and communicative. Broke down after 9.5hrs driving in town I knew no one…read more I called using Yelp as guidance. He sent me txt's when tech was assigned, when parts were picked up, when tech was en route (w shared location). Invoices via email and payment made via Zelle. At first I thought $825 for a mobile re-manufactured alternator and drive belt job was high BUT turned out on par with what AI suggested. Afterall, I'm stuck and had no other options. These guys came through for me and my family in a tight spot. Thanks Jay and Nilo. I was back in the road 3 hrs from when I called.

Replaced a harmonic balancer on a c5 corvette. Not an easy job. Did great. Kept to his price. All…read morearound good experience.

I was treated with total professionalism, and the service to my car was prompt and they did as they…read morehad agreed to do, and then some...I like that. I will bring my wife's car here for all it's servicing as well. in conclusion, auto mechanics are a shady enterprise, and All Tune and Lube restored my faith in my fellow man. Thank you Mr. Zollo, you make the difference, God Bless.

Response to the owner:…read more Ted, You are full of it! I asked you for a FULL inspection, and I SPECIFICALLY asked you for the cost as well. We talked nothing about a "visual" inspection. I told you upfront that the car had been sitting for a few months (NOT YEARS) and I wanted everything checked thoroughly! Then I left your shop and within an hour the alternator fails?? Sorry, but if you were reputable, that would NOT have happened. And the other shop I chose, fixed the car with NO FURTHER ISSUES and cost me far less than what you quoted. The "vent repair" you said I needed and wanted to charge me over $500 for......well there was never anything wrong with the vents. My AC works great thanks to the other shop, who looked at your diagnosis and said you were ripping me off! They also told me that you didn't even change the oil as you were supposed to, but you charged me for that!! Stop trying to justify the fact that your diagnosis was wrong and you tried to RIP me off! It is what it is. I just hope my posts help others, to prevent them from having similar issues with your shop.