I am writing to express my concerns and disappointment regarding my recent experience with Painted…read moreBayou. Unfortunately, my experience has not been satisfactory, and I believe it warrants this review. We had been patiently waiting for over two months for a piece to be bisque fired at this business. Throughout this period, I made numerous calls, only to be informed each time that the piece was still sitting on the shelf with no anticipated firing date communicated. Weeks later, I was told that the piece was ready for pick-up, but no one from Painted Bayou had bothered to called to inform us. Upon arriving to pick up the piece, an employee committed that it would look beautiful glazed and fired, I agreed and I explained my daughter had made the piece but went away to college before finishing. The employee assured me that my daughter could come into Painted Bayou, glaze paint it and have it fired. Excited, I agreed and pre-paid for the service. My daughter came in for Christmas, and I surprised her with the news. She went in painted the piece and left it with Painted Bayou to be glaze fired. Since then, there had been no communication regarding the status of the piece. On February 5th, 2026, I called to check on the piece and was informed that they didn't know exactly where it was but would locate it and fire it, again, asking me to check back with them. Today, when I called back as instructed, I learned that the piece still hadn't been fired. I requested that a manager call me, and I received a text from the owner "Simone" informing me that the piece would not be glaze-fired because we had only discussed and paid for a bisque fire. I explained to the owner the bisque fire had been performed by her company and that we were now waiting on a glaze firing. Simone clearly had no idea as to what was happening. She then mentions that she wouldn't fire the piece because she didn't know where the clay came from. While I understand there are concerns in this the process. it puzzles me as to why this was not communicated to me back in December or on February 5th. As I attempted to explain my frustrations to Simone over a call, she immediately began interrupting me. I politely asked her to allow me to finish, and i would extend her the same courtesy. She did listen but responded with "I don't tolerate bullies," and clarified that I was a bully because I ask her to allow me to speak first. I am assuming this was an attempt to change the whole dynamic of the actual call. Being called a bully while expressing my frustrations as her customer has left me shaking my head in disbelief. I'm not certain what "gaslighting" or 'woke" really is, but I feel i may have experienced both. It was apparent they weren't going to finish the piece. I mentioned that I had already pre-paid for the firing and very frustrated I said that she could keep the monies as a parting gift. I just really wanted to come pick up the piece before something happen to it. Her response was, "I don't need your money; it has bad energy." How about bad business practices? After she hung up on me there were other texts sent back and forth between us. The one that shocked me read, "I'm not engaging with you anymore. I will be happy to fire the piece tonight and if it melts so be it." Why would it melt, you're the professionals right? Was that meant to be some sort of a threat? I found the overall experience to be bad business, filled with arrogance, and a lack of responsibility or professionalism. It is quite unbelievable that this place is still in business with such poor customer service practices.

We went as part of a big group and the owner, Simone, was awesome! She walked us through every step…read moreand kind of let us "fail" at first on our own, but she was on top of helping us through every single thing that we did. I think it comes from her years of teaching? BTW - yep, this is for guys too. She was an amazing leader and we will definitely be back! Thank you Simone for a great time!

This was an excellent food tour, my first. The bus is decorated to make guests feel like, this is…read moregoing to be fun/enjoyable. Whitney was our guide and she was knowledgeable about the area and its people. She also told us a few funny jokes. Five locations were visited. 1. Ton's Drive In-Broussard. We sampled chicken and sausage gumbo with a small scoop of potato salad. Delicious. 2. Prejean's in Broussard. We sampled dirty grits and scallops. The sauce was a little on the salty side, but the dish was quite flavorful. 3. NuNu's in Youngsville. We sampled, link boudin, boudin balls, chicken patties, chicken crackling, and smoked sausage. Everything was delicious. We were gifted a 3 oz container of NuNu's Cajun seasoning. 4. Fezzo's Seafood, Steakhouse & Oyster Bar in Broussard. We sampled fried alligator with sauce and a char grilled oyster. Delicious. 5. Poupart Bakery, Inc in Lafayette. We sampled King Cake with pecan and cream cheese filling with a cup of Community Coffee. Yum. The perfect end to a tour of delicious foods enjoyed by locals everyday. This is an educational food tour that locals would absolutely benefit from. Whitney covered some history of Louisiana I'd certainly forgotten. This tour filled the 3 hours with delicious food, some humor lots of education and I highly recommend it for visitors and residents of Louisiana. Our group included guests from Louisiana, England and Ireland. We all enjoyed ourselves.

Had a great bunch of riders with us. We enjoyed having people from France eat with us. The tour…read moreguide was fluent in French which was refreshing. The places we ate at were fantastic. The tour was the highlight of our weekend. I would do it again anytime.

The Amazing Bruce was our host!! Everyone had a blast!! Highly recommend for a kids party. They…read moretake away many memories!!

From the owner: Here at It's Paint Party LLC We are dedicated to providing the most exciting Party the area. We…read moreoffer a safe environment for all people of all ages to come and enjoy Private or Public party, as well as the The one and ONLY Glow in the dark paint party in the area. We aim to provide community, in which we are partnered with to create innovative painting designs. Offering competitive prices at an imaginative environment that is dedicated to safe, cleanliness and fun for all ages. It's Paint Party LLC. Will provide a multitude of private parties. For example, birthday parties in which Its Paint Parry LLC will provide if needed; the cake, soft drinks or punch and a safe environment for children to experience the joy of painting. Bridal and baby showers can also be accommodated by our prime location seating up to 50 guests at a time. Team building, where any group of co-workers, associates or partners can come and enjoy team based games and painting activities. Finally we offer the weekend

Amazing place, Unique decor made all by yourself! I've only made one piece so far but I can't wait…read moreto go back and make more!

From the owner: We are a wood working workshop. We host corporate events, team building, bachelorette parties,…read moreadult parties, and girls night out. It is BYOB and food is welcome

We had so much fun at escape360 LLC WITH THE FAMILY FOR MY…read moreMOM'S BIRTHDAY!! the hosts we're super accommodating and sweet!!! They have three rooms as of now and we did the scientist one!!!! The next one we want to do is the Bonnie and Clyde lock up room!!!!

The pizza is AMAZING in my option, delicious food, and go karts, mini golf etc were very fun , I…read morerecommend this is a really good place for fun, food, and experiences I love it so much and would come here again.

Grant with the curly hair is the only reason this place this place isnt 5 stars. First off he…read moreslowed down the kart because my uncle told him the seatbelt was too tight. Then he did it agian. Then he randomly stopped us when we tode together because he thought our kart was "bugging." Very unprofessional. Then too karts collided and he ran on to the track and almost made me hit him. Then a girl ran us into the wall and he didnt check on us he asked the girl if she was okay even though she was responsible. He made the seatbelts way to tight and every time i slightly touched somone he would yell at me. Very rude.

This place is so much better than expected! It's clean and organized. I didn't particularly like…read morethe axes bouncing back towards me but I'm guessing that's part of the thrill!! It's a BYOB place or they have beer for sale inside. Way cheaper to bring your own cooler with drinks. Yes I recommend this place for teens & adults but not children.

I can't recommend this place enough!! The digital boards a great! We throw axes every chance we get…read moreespecially when we are out of state, so I speak with experience. We are extremely pleased to welcome Urban Axe to Lafayette! We finally have a state of the art local place that we will definitely visit on a regular basis!!