Good: adapted to constantly changing airport arrival times…read moreBad: 1 car showed up for 2 sets of passengers; was able to accommodate both pairs, but charged both full fare. Bad: driver never got out of the car to help with door opening, seat adjustment (for access to 3rd row), or to help with bags

Always accomidating and on time. Drivers have always been extra helpful getting my son from the…read moreairport to NMU and vice versa. They even stop at the storage unit if needed for him to bring or pick up his belongings. I'm very apprecative of them.

​​Lori saved the day. I dropped my husband at VA hospital for some tests etc and went to Aldi. The…read moreminute I turned off the car I thought yikes I don't have the key. I called for a cab, it came pretty fast and did a round trip for a reasonable cost I thought. A professional and friendly driver.

I don't really use cab services much because I have always been so independent and prefer to…read morenormally drive myself to places I need to get to but a few times I rode with kacalo city cab my service I have received was top notch to say the least and I must give credit to 3 drivers Josh Laura and Brandon on the day shift I must say they are some of the best if not the best trio of workers/drivers i have encountered in quite some time very friendly always on time they are quick and efficient hands down in my opinion the best cab company in the tri county and surrounding areas highly highly recommend using this company for all transportation needs

Called a few days in advance and pre-scheduled a ride to the airport and Tracy showed up a little…read moreearly and took great care of us. Super responsive and on-time! Highly recommend.

Jen was sweet as apple pie. Trust worthy and good back story to boot. High recommend on my end…read more Rhyme worthy.

We made a reservation weeks ahead of time for this taxi to take five people to the Ranger III dock,…read moreand confirmed it several times -- but that morning as they waited to be picked up, they received a text message that "it's not going to happen," with no explanation or apology. Suddenly these people were stranded and at risk of missing the boat. Be aware that he may not follow through when you arrange for this taxi ahead of time.

I called Charles Andrews up about getting ride back to the…read more Holiday Inn Express, because my flight was full. Unfortunately, I had reported some fraudulent activity on my account, so my debit card was frozen. So. I got some cash with my Credit Card to run few errands. But later I could not find my Credit Card, so I reported it stollen. When I arrived at the airport, I found out that my flight was full. I was issued a new ticket departing tomorrow,at no cost. I was able to get help paying for another night at the hotel, but wasn't able to get assistance with cab fair back to the hotel. Charles called me back to see if I still needed a ride, but I explained to him that I could get financial help with the cost of the cab ride. He then offered to take me back for free. Charles is Catholic and takes his faith vet seriously. I would recommend him to anyone! He is s generous honest, man who does the right thing!