**My Experience with AutoPark Dallas in Dallas, Texas**…read more Based on my experience, I believe AutoPark Dallas engaged in deceptive and misleading sales practices. I would strongly caution anyone considering buying a vehicle from this dealership to be extremely careful. AutoPark Dallas makes the following statement on its website: "The team here at AutoPark Dallas is dedicated to offering a level of customer service not usually found in the automobile industry. Thanks to years of extensive car buying/selling experience, we pursue quality used and new vehicles that are hand-picked from factory sources. Our love for automobiles and dislike of 'traditional dealership tactics' is what motivates us to provide the service we do! The pride we take in continuing this service long after the vehicle has been delivered is what we strive for! Looking forward to making every effort to see that our customer is completely satisfied and a friend for life!" In my opinion, every part of that statement was proven untrue during my buying experience with Jay and AutoPark Dallas. I purchased a vehicle from AutoPark Dallas as an out-of-state customer. After the vehicle was delivered, I discovered that important safety-related equipment and other items were missing from the car. AutoPark Dallas sold me the vehicle without all of the lug studs installed on each wheel. Each wheel had only 5 of the 6 lug studs installed, and the center caps were installed and concealed the missing lug studs. The missing lug studs were the security/safety lug studs intended to help prevent theft of the wheels and tires. I found this out after one of the "B" center caps fell off the car while driving down the freeway at 75 mph on the 101. In addition, the emergency spare tire, emergency tools, car jack, the two holders for the emergency tools, and the center locking bolt used to secure the spare tire, tools, and jack were all missing from the vehicle. The manufacturer's safety instructions, owner's manuals/documents, the Bentley ashtray from the center console, the trickle charger, and the charger case were also missing. These items appear to have been present when the vehicle was listed by the previous dealership in Chicago, before AutoPark Dallas acquired it. Photos from the Chicago dealership's listing show the items in the vehicle: https://www.diamondmotorworks.com/2013-bentley-continental-gt-v8-c-3864/#details-89 It also took approximately two weeks for AutoPark Dallas to deliver the vehicle to my home. On top of that, I was ch AutoPark Dallas also failed to disclose multiple issues with the vehicle, including: - The passenger-side door window frame was bent or out of alignment. - The front grille surround was cracked in two places. - The driver's window was out of alignment and this scratched the driver-side glass through the interior tint. - The rear bumper sections were misaligned where they meet the rear wheel wells on both sides of the vehicle. The center console button used to raise and lower the rear deflector was broken and did not work. The dealership said the delay in shipping was due to not having staff to perform the promised detail of the car. The detail of the car was not performed. The car was delivered with an electronic key fob that did not work. The key fob had been disassembled then reassembled by an inexperienced technician without all of the original parts and did not function. In Texas, dealerships are generally required to disclose known defects that affect a vehicle's value or safety. Removing or failing to disclose missing safety-related equipment, emergency tools, lug studs, spare tire components, owner's manuals, or other critical parts may raise serious consumer protection concerns. Texas dealerships must comply with applicable state and federal laws when selling vehicles, including sales to out-of-state customers. These obligations may include proper disclosure of known defects, compliance with consumer protection laws, and ensuring that a vehicle is not sold in an unsafe or misleading condition. In my opinion, selling a vehicle without all required lug studs installed, while also concealing the missing studs with center caps, is extremely concerning. The same is true for selling a vehicle without the emergency spare tire, jack, tools, and other safety-related equipment, especially when those items appear to have been present before AutoPark Dallas acquired the vehicle. I believe this experience raises serious concerns under the Texas Deceptive Trade Practices Act and other consumer protection laws. Texas dealerships that violate consumer protection laws may face civil penalties, fines, or other legal consequences depending on the circumstances. In conclusion, I would not recommend AutoPark Dallas. Based on my experience, the dealership failed to disclose important issues, sold the vehicle with missing safety-related equipment, added questionable charges. PhotNo spare jack tools or wheel studs

Best experience I've ever had buying a car. No pressure…read more No hassle. Super fast (less than an hour) and I was motoring away. Quality automobiles at fair prices!