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    All Star Boarding and Grooming

    2.3 (23 reviews)
    Closed 7:30 am - 6:00 pm

    Services - All Star Boarding and Grooming

    Pet sitting

    Pet photography

    All Star Boarding and Grooming Photos

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    Reviews With Photos

    Scalped puppies
    Belinda L.

    Took our 2 Poms here for grooming. The intake personnel were short with us as rude. We attempted to tell them how we wanted them groomed. I was to be a Teddy Bear and the other a Lion cut. They shaved their hair so short. My poor little girl looks terrible. My little boy isn't much better. Do not take your pet there unless you want people that are rude, won't listen to you. They insisted on payment up front and since we used a card they wanted the tip before the service. This should have been a warning. Never ever again.

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    6 months ago

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    2 years ago

    I used to work for this establishment. Very unprofessional and they mix bleach with fabuloso to clean the place!!!

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    4 years ago

    All I can say I HORRIBLE! Will NEVER go back. My poor pup was burned from the clippers.

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    7 years ago

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    PetSmart

    PetSmart

    (19 reviews)

    Let me preface by saying I don't enjoy giving a bad review regarding my local Petsmart. Some…read moreemployees are fantastic and very capable, but others seem completely unengaged and lost. In the last few months, things have really gone downhill, and it's gotten to the point where l'm going to take my business elsewhere. The only reasons I haven't done so are because I'm a VIPP, which gives me 3x the points due to my spending, and it's the closest location to me, making it convenient. Over the last few months, the customer service has been basically nonexistent. I place several orders online multiple times a week, and every time I arrive to pick them up, I have to wait and wait. I eventually end up walking inside to get my order because they never come out. Half the time, they can't find my order, even when it's clearly right in front of them. I've also been told they don't have my order or know where it is. Additionally, I've seen employees standing around when nobody's even in the store, while I'm waiting for them to bring my order to the car. They look clueless as to what's going on. When they are busy which is often they look like they're running around like a chicken with its head cut off. Why are 10 people in one line when the employees look to be chatting it up while the one cashier is clearly overwhelmed ? I believe the employee turnaround is the contributing factor with everything thats going on! They have new people who don't have a clue what's going on and some don't appear to even want to learn the job. It's basically the blind leading the blind! I completely understand there is a learning curve with any job but something needs to be done. Not to mention them giving me wrong items or the quality of the items. As I stated before I don't enjoy writing this review but it's gotten to the point where this needs to be addressed. I know I can't be the only one who's noticed a steady decline. When my husband has picked up orders for me recently even he has noticed and said something to me about it! I'd like to add he NEVER complains about anything! Do better Petsmart because you are losing my business and I'm sure many others are disappointed and dissatisfied. Also, thank you to the few employees who are amazing and go above and beyond.

    Came in yesterday to do some research since our girl Beth started having severe stomach issues and…read morea bowl obstruction. Met BeeBee , the trainer of 8 years at this location and her knowledge and sincerity was so refreshing . We're making some suttle switches in dogs diet to get her feeling better Thank you BeeBee for all your advise and help !

    All Star Boarding and Grooming - pet_sitting - Updated May 2026

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