This is a new business recently established in Chelan, so all of the equipment is brand new and the…read morepricing is very competitive relative to other options. The service is extremely friendly because the business is family owned and locally operated. They also started the business because they want to provide a better customer experience in the area! Very happy with my equipment rentals here and highly recommend!

I stumbled upon Alliance Tool and Equipment in the Summer of 2019 when searching for an excavator…read moreto rent for dirt work on our lot in Mazama. When I called, it was like calling the local general store. Nothing but friendly and cracking jokes and cracking jokes on the phone. They sounded like they were truly enjoying themselves. A week or so later when I stopped in just before closing time, to complete the rental paper work, the whole family was hanging around, helping out. I asked when the excavator could be delivered, the answer was, "Well, we gotta close and load up, so we'll meet you up there in a couple of hours. That's the customer service a "Mom and Pop" store is willing to give you. I'm getting ready to go back at it up in Mazama, as soon as the snow melts and there's only one place I plan to call; Alliance.

After asking many questions about the product to be delivered...it turned out not to be what they…read moresaid. So after 15 minutes of use to find that out I had them come back and get it. The manager said it was my fault and that I had to pay $180 plus tax for delivery. After talking with the regional mgr paid $100. Don't go there unless ur a professional and know about their products. Mgr was difficult to deal with. Won't make the mistake of ever going back to them

From the owner: Star Rentals provides the finest rental equipment to the construction industry. The combination of…read morequality products, experienced employees and a consistent business approach makes Star Rentals a worthy partner for the construction industry. Star Rentals construction rental equipment includes aerial work platforms, air compressors, air tools, excavation equip, backhoes, bobcats, compaction equip, concrete equip, cranes, electric tools, forklifts, scissor lifts, generators, heaters, fans, material lifts, hoists, jacks, pipe tools, pumps, and temporary lighting. Star Rentals makes it easy for you to get the right equipment for your job. Star Rentals' 17 locations have been proudly serving Pacific Northwest contractors for over 100 years.

We have rented equipment from American Premier a number of times. The equipment and service has…read morebeen flawless. The skid steer we rented was a low hour, late model, that was very clean and had climate control for the operator. It was a pleasure to use. The service was also top notch. American Premiere asked the right questions, listened to our plans and then offered a better delivery and pick up plan that added real value during a challenging project. Thank you Trisha and Crew. With your help we got our job done and enjoyed the process.

From the owner: Our goal is to serve our community with quality equipment and service, we strive to work with your…read moreschedule and your needs!

Good customer service. Very understanding and helpful. I'll do business with them again.read more

Great location, convenient and easy. I appreciated being able to schedule and order moving supplies…read moreonline to pick up in person, and make changes to my reservation as needed when our plans changed. Thanks!

Went in to have my snowblower get a tuneup and Dave was very attentive to help get me in and out…read more Very friendly staff and pricing was really good as well

Today, January 12, 2026, i called Rowes parts department and spoke to Justin...i had everything i…read moreneeded being drop shipped to me within 15 minutes!!! He and another service tech took the time to view pictures and video i sent, to see the parts i needed for my Ariens Snowblower, and they have ALWAYS done right by me. I live two hours away from thier dealership, so its been a great working alliance;) Bravo! Thanks Justin and Rowes!

Very disappointed with your service , we have sent our forklift to you every year for service and…read morewe made appointment to have D service done. i planned way ahead of time to not put it in a bind . rhonda the office person took it apon her self to say i needed it back in week so you did a major tear down. said im leaksing at water pump, radiator & hoses but i got no phone call. you delivered then i called you told the bad new then took over weeks to get a quote. i had to call back then it was a song & ddance .. bottom line they lie and do not care about there customers. he wants to hange another 1700.00 for labor to tear down again. had someone else take a look at it .. they are just trying to get 9000.00 in parts & labor will not go back .....mbm

AGAIN Paul and the staff at Rent Me Rentals are so good to deal with and helpful in many ways…read more THANK YOU!!

Will never do business with this place again. Go to star or cat, pay a little extra money and deal…read morewith a professional.

We've had 2 run-ins with the male owner. Both times he was rude and tried to overcharge. First…read morewas a floor sander. He insisted we take the older sander when a new one was sitting there unused. The old one damaged our floor. It was obviously wore out. Owner told us we didn't know what we were doing. However, the new sander worked beautifully. Second time was a compressor. He wanted to charge us for a full days rent when we tried to pick it up at 2pm. Said if we didn't get it back by 5, he'd charge us 2 days rent. We walked out. We've never had issues with the rest of the staff. But the owner is extremely unpleasant. We will NEVER give this place our business again.

I rented a vinyl floor roller from Moses Lake Rentals. I live about 20 miles from town and needed…read morethe roller for a kitchen bath remodel. I used the roller for two days and returned on a Saturday morning. The roller was checked out at 9:30 AM when I got loaded up and back to Moses Lake it was 12:30 PM. They charged me the full 3 day charge because I was a few hours late and the person working the counter was not friendly about it. I let her know I didn't think it was good business, she replied come back Monday and complain to the owner. Crazy because a floor roller is not a sophisticated tool or in high demand. The next time I need to rent something I will try to go elsewhere.