Hired Sanders Recreation and Fitness to move my pool table, would not recommend this company, to…read morethe point where I feel the public should be aware of the damage they caused, as well as the health and safety risks they caused.
1. Upon arrival, the music in the Sanders employee's car was very loud while he sat and waited for his co-workers in my parking lot. As I work from home, this was very disruptive and disrespectful.
2. When I came to my house from out back, I shockingly found the Sanders employees already in my home. This was very concerning as I asked them to wait for me, and concerning, as it is unprofessional behaviour to let yourself into someone else's home (even boarders break and entering if your not let in, and choose to just walk in with no one present in the home).
3. I stepped into my home to find 2 of the 3 Sanders employees not wearing masks. I said "guys I see a serious problem here, no one is wearing masks, can you please put masks on?". I was not responded to, and then they put on masks while I was given a 5 second long mean, aggressive, stared down by the gentlemen that arrived with Larry. This was extremely unprofessional on multiple accounts. The demonstrated behaviour endangered my wellbeing and life. This unprofessional behaviour blatantly ignored the governments masks recommendations and the signs right beside my door that state "masks and hand sanitizing mandatory beyond this point". I felt violated, upset, endangered, ignored, uncomfortable, disrespected, and unhappy to pay money to be put in such a situation, especially in my own home.
4. One employee stated he didn't really care about the virus.
5. I found staples on my floor, after they left my home, in both rooms they worked in.
6. Upon the return visit, the pool table rail being carried into my home was banged off my front door.
7. Submitted complaint to management, and was sent a $50 gift card, which further insulted me, as it took more than $50 worth of my time, to address the issues with management over lengthy phone calls and emails.
8. Management offered to replace my damaged door and pool table rail, but never followed through on their offer. Disgusting how they blatantly lie to clients who pay them good money.
Beware public.