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1.7 (83 reviews)
Closed 9:00 am - 6:00 pm

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Lyndsie P.

PLEASE HELP!!!! My trip is coming up and I cannot get ahold of anyone via email or on the phone. I need to change a passenger name. I don't know what else to do. This trip was $1900. I don't want it to be ruined. Ive waited on hold three for upwards of 2 hours each time, I don't know how to get this resolved.

This is by far the WORST company ever. I'm currently trapped in Mexico, attempting to get home because the hotel is dumping raw sewage into the water. I have been attempting to get home for days but my travel agent Allison Yeaman is too concerned with helping other unsuspecting guest book trips though them. If someone from the god awful company could call me back I would appreciate it. DO NOT USE THIS SERVICE!!!! It only a matter of time before someone doesn't make it home safely. Update- 7-19-21 Thank you for your timely response via Yelp (trying to save face is a smart business move) but I would appreciate a call/email.

Grand Sunset Princess, Playa del Carmen

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5 years ago

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Marketing T.

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5 years ago

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5 years ago

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5 years ago

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Marketing T.

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17 years ago

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5 years ago

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5 years ago

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6 years ago

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5 years ago

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Marketing T.

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5 years ago

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Marketing T.

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5 years ago

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Marketing T.

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5 years ago

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5 years ago

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5 years ago

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6 years ago

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7 years ago

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8 years ago

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

I cant get anyone to call me or email me back about my booking. I don't think this company has a customer service department

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Madison K.

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5 years ago

there the worst.. one you book you cannot get a hold of them.. to make changes. no 24hr service. do not book thru them...

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5 years ago

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Madison K.

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5 years ago

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6 years ago

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6 years ago

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5 years ago

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Marketing T.

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5 years ago

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Madison K.

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5 years ago

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Madison K.

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5 years ago

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Marketing T.

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6 years ago

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Marketing T.

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5 years ago

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Marketing T.

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8 years ago

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5 years ago

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8 years ago

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5 years ago

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6 years ago

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Madison K.

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Ask the Community - All Inclusive Outlet

Can someone answer the phone!!!?

Hi Miriam, we are committed to assisting all customers via phone and email. Unfortunately we are continuing to experience an extremely high volume of inquiries and are working diligently to answer all phone calls and respond to all voicemails in a… Read more

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Going Places Travel Agency

Going Places Travel Agency

3.0(2 reviews)
0.1 mi

Today (3/18/23) at 12:00pm, my family and I went to Going Places Travel Agency in Georgetown,…read moreKentucky to get some books on various vacations that we may be interested in. Upon reaching the door we found it to be locked, but when we looked in the window we saw the owner Marti Lombardo working at her desk. We made eye contact with one another and she smiled. The first sign read "Open Saturdays 10am - 2pm" with another sign below that reading "Open Saturdays for Appointment Only". We figured that we would have to make an appointment for another time so we just decided to look at the few books that they had set up on their outdoor shelves. At this time we turned to see Marti Lombardo jump out of her chair and crawl under her desk in an attempt to hide from us. She was looking around the corner of her desk from the floor to see if we had walked away and was grabbing things from her desktop while still hiding underneath. We never knocked on the door or asked for any service. We were simply looking at the books they had to offer outside, but once Marti saw us, she decided to hide under her desk in an effort not to have any interaction with us for an unknown reason. I feel like this is VERY unprofessional and could have been handled in a completely different manner. Because of this experience we will NEVER be booking anything through Going Places Travel and we will definitely not be recommending this business to anyone.

A big thank you to Marti for arranging a fantastic trip for us to Chicago. She got a package deal…read moreset up for us with Delta, and a great, centrally located hotel on North Dearborn. On "our" block around our hotel, the Indigo (soon to be the Claridge), we had more restaurants than we could visit during our four-day stay. We could catch the taxi right outside our door and quickly get to the Museum of Science and Industry, and the Field Museum. Also, an architectural boat tour along the Chicago River. We'd go right back to the same spot. Thanks, Marti! :-)

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Going Places Travel Agency
Going Places Travel Agency
Going Places Travel Agency

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All Inclusive Outlet - travelservices - Updated May 2026

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